Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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The system is fundamentally broken and they know it. They make it deliberately difficult hoping people will give up and stop claiming benefits. I've been through THREE separate adjudication processes this year alone, each one lasting weeks. The job search requirements are intentionally confusing and they change the rules without proper notification.
I feel this so much. It's like they design the system to be as frustrating as possible.
One thing that helped me was setting up a dedicated email folder for all NYS Department of Labor correspondence and keeping a calendar with important dates like when my job search activities are due. Prevention really is better than trying to fix problems after they happen. Also make sure your contact information is always current in the system.
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I wouldn't get your hopes up too much. The unemployment system is designed to make it as hard as possible to get benefits. They'll probably deny your backdate request and make you jump through hoops to appeal it. But definitely worth trying since you're talking about thousands of dollars potentially.
Yeah I figured it was a long shot but like you said, potentially a lot of money if it works out.
Make sure you understand the partial benefit calculation too. You can work and still collect as long as your total earnings for the week are less than your weekly benefit rate. NYS Department of Labor has a specific formula for partial benefits. And document everything about why your hours were reduced - that'll help your case for backdating.
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If you're having trouble getting through to NYS Department of Labor by phone, you might want to check out claimyr.com - they help people actually reach unemployment agents when the regular phone lines are jammed. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Given how important it is to report this situation quickly, it might be worth looking into.
Thanks I'll check that out. The regular NYS Department of Labor phone number has been impossible to get through on.
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same boat here, claim disappeared after I submitted it last week. at least you got a confirmation email, I didn't even get that
For future reference, always save screenshots when you submit your unemployment application. The NYS Department of Labor system can be glitchy and having proof of submission helps if you need to call them. Also make sure you're checking the right section - sometimes claims show up under 'Benefit Programs' instead of 'Unemployment Insurance' in your my.ny.gov account.
Thank you! I'll check the Benefit Programs section. I was only looking under Unemployment Insurance this whole time.
Carmen Vega
Check your my.ny.gov messages too sometimes they post the determination there before the letter arrives. Also make sure your address is current because if the letter gets returned your case could get delayed even more.
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Luca Russo
•Good point about the address! I moved last month but I think I updated it. Better double check that now.
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Yuki Kobayashi
Just wanted to add that if the appeal was decided in your favor, you might also need to resume filing weekly claims right away to continue getting benefits going forward. The back pay is separate from your ongoing weekly claims.
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