New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor to ask specific questions about your situation, I recently discovered claimyr.com - it's a service that helps you actually reach a live agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me when I was stuck in adjudication for weeks and couldn't get anyone on the phone.

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Is that legit? I've been trying to call NYS Department of Labor for 2 weeks about my claim status and keep getting disconnected.

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Yeah it worked for me. They basically handle the calling and waiting so you don't have to sit on hold for hours. Was worth it just to get some actual answers about my case.

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Don't forget you can also file your claim before your last day of work if you have advance notice of the layoff! NYS Department of Labor allows you to file up to one week before your employment ends. Just make sure you report your last day accurately.

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For job search activities, make sure you're logging everything in their system. Online applications count but you need the company name and position title. Networking activities need specific details about who you contacted. Career counseling sessions and job fairs also qualify. The key is documentation - they can audit your job search log at any time.

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Good to know about the audit thing. I've been kind of loose with my record keeping so I better start being more detailed.

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Same boat here! Filed 3 weeks ago and still nothing. The waiting is the worst part when you have bills to pay.

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The job search thing is no joke - you need to keep detailed records of every application, networking contact, job fair etc. NYS Department of Labor can audit your job search log at any time and if you don't have proper documentation they can disqualify you and make you pay back benefits. I learned this the hard way.

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omg yes this! I got audited and almost lost my benefits because I wasn't keeping good records

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The WHOLE SYSTEM is designed to make you jump through hoops and deny you benefits! They'll find ANY excuse to delay or deny your claim. I've been fighting with NYS Department of Labor for months over a simple separation issue. They make it so complicated on purpose to discourage people from applying. Just be prepared for frustration and bureaucratic nonsense.

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That's really discouraging to hear. I was hoping it would be more straightforward than that.

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While the system can be frustrating, most straightforward claims do get processed without major issues. Don't let horror stories scare you from applying if you're eligible.

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Also keep in mind that if you worked in multiple states, things get more complicated. NYS Department of Labor will coordinate with other states through interstate claims, but it can delay processing. And if you're on standby status (temporary layoff expecting to return), the rules are slightly different - you don't have to do job searches but you do have to remain available.

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The whole system is so confusing! I wish they would just tell you upfront if you qualify instead of making you jump through hoops. At least once you're approved the weekly claims are pretty straightforward.

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The complexity comes from all the different work situations they have to account for. But yes, once you understand your specific situation, the weekly certification process is much simpler.

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Wait, can they really just take your tax refund without warning?? I thought they had to go through some kind of legal process first. This is making me nervous because I got an overpayment notice too but it was only for like $400.

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Yes, they can offset tax refunds for unemployment overpayments. It's called Treasury Offset Program (TOP). They're required to send notice before doing it, but the timeframe is usually pretty short - often just 30-60 days.

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been there! you should also look into requesting a hardship waiver if the overpayment wasn't your fault. NYS Department of Labor has provisions for waiving overpayments in certain circumstances especially if it would cause financial hardship

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What kind of documentation do I need for a hardship waiver? I'm definitely struggling financially right now.

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