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I had trouble getting through to NYS Department of Labor on the phone when I needed help with my claim timing. If you run into issues or need to speak with someone about your specific situation, I found this service called Claimyr that helped me get connected to an actual agent. They have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process much less stressful when I had questions about my filing.
Just to add - if you were laid off make sure you get documentation from your employer about the reason. NYS Department of Labor will verify with them anyway but having it upfront can speed up the process. Also start thinking about your job search plan because you'll need to be actively looking for work and keeping records.
ugh the whole system is broken... unemployment affects working people too because our taxes pay for it and then when we need it the system doesn't work properly
The whole system is so confusing honestly. I've been trying to reach someone at NYS Department of Labor for weeks to clarify some of these rules but can never get through on the phone. The automated system just hangs up on me after waiting forever.
I had the same problem until I found Claimyr (claimyr.com). They help you get through to actual NYS Department of Labor agents when you can't reach them yourself. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me get my questions answered without the endless hold times.
One thing people forget is that if you're doing any kind of work, even gig work or odd jobs, you HAVE to report it on your weekly claim. The amount doesn't matter - report everything. NYS Department of Labor will calculate how it affects your benefits but not reporting can get you in trouble for fraud.
THE WHOLE SYSTEM IS A JOKE!!! They make it seem easy to apply but then they find every excuse to delay or deny your claim. I've been fighting them for 3 months over a simple separation issue and still haven't received a penny. Don't get your hopes up that it'll be smooth sailing.
Amina Bah
I had such a hard time getting through to NYS Department of Labor when I filed my claim last year. Spent hours on hold trying to ask questions about my eligibility. Finally found this service called Claimyr (claimyr.com) that actually gets you connected to real NYS Department of Labor agents without the endless hold times. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration when I needed to verify my claim status.
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Connor O'Reilly
•Interesting, I'll keep that in mind if I run into issues. Hopefully the online filing process is straightforward enough that I won't need to call.
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Oliver Becker
•That actually sounds really useful. The NYS Department of Labor phone system is absolutely terrible. Always busy or you get disconnected after waiting forever.
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Natasha Petrova
Just file already! Stop overthinking it. If you don't qualify they'll tell you. Better to find out than sit around wondering. The worst thing that happens is they say no and you're in the same position you're in now.
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