New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

honestly the whole system is designed to confuse people with all these acronyms and technical terms. they make it so complicated on purpose

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UI is just unemployment insurance like everyone said. Once you get used to the system it's not too bad, just make sure you keep up with your weekly claims and job search log!

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Also remember you need to register with the NYS job search system and do at least 3 work search activities per week once your claim is approved. A lot of people don't realize this requirement until they get their first weekly claim form.

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same boat here, got laid off from retail last month and still figuring out if i qualify

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Just to add - make sure your bank account is in your name only. Joint accounts sometimes cause issues with the NYS Department of Labor direct deposit system. Also double-check that your bank accepts ACH transfers for unemployment benefits, some credit unions have weird rules about it.

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ugh the whole payment system is such a mess... i've been trying to switch mine for weeks and keep getting error messages

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What kind of error messages? Sometimes clearing your browser cache helps with the my.ny.gov portal issues.

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I had a similar issue and couldn't get through to anyone at NYS Department of Labor for weeks. Finally found this service called Claimyr (claimyr.com) that actually got me connected to a real person who explained exactly what was wrong with my claim. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Turned out I was making a simple mistake in how I was reporting my availability that was causing the system to flag me. Got it sorted out the same day.

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How much does something like that cost? I'm already stressed about money and don't want to spend more if I don't have to.

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It was worth it for me since I was losing weeks of benefits trying to figure it out on my own. The peace of mind knowing I was doing everything correctly was huge.

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Same boat here! The ability requirement is so vague. Like what does 100% even mean in their system?

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this is all super helpful everyone, thank you! one more question - when i file the weekly claims, is there a specific day i have to do it or can i do it anytime during the week?

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You can file your weekly claim starting Sunday for the previous week, but you must file by 7:30 PM on the following Saturday or you'll miss that week's payment. Most people file on Sunday or Monday to get it out of the way. The system is usually less busy early in the week too.

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