New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had such a hard time getting through to NYS Department of Labor when I filed my claim last year. Spent hours on hold trying to ask questions about my eligibility. Finally found this service called Claimyr (claimyr.com) that actually gets you connected to real NYS Department of Labor agents without the endless hold times. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration when I needed to verify my claim status.

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Interesting, I'll keep that in mind if I run into issues. Hopefully the online filing process is straightforward enough that I won't need to call.

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That actually sounds really useful. The NYS Department of Labor phone system is absolutely terrible. Always busy or you get disconnected after waiting forever.

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Just file already! Stop overthinking it. If you don't qualify they'll tell you. Better to find out than sit around wondering. The worst thing that happens is they say no and you're in the same position you're in now.

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I had trouble getting through to NYS Department of Labor on the phone when I needed help with my claim timing. If you run into issues or need to speak with someone about your specific situation, I found this service called Claimyr that helped me get connected to an actual agent. They have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process much less stressful when I had questions about my filing.

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Never heard of that but anything is better than being on hold for 3 hours with NYS Department of Labor just to get disconnected!

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Just to add - if you were laid off make sure you get documentation from your employer about the reason. NYS Department of Labor will verify with them anyway but having it upfront can speed up the process. Also start thinking about your job search plan because you'll need to be actively looking for work and keeping records.

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ugh the whole system is broken... unemployment affects working people too because our taxes pay for it and then when we need it the system doesn't work properly

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Don't forget unemployment affects your future job prospects too if you're not strategic about it. Use this time for networking and skill building. Keep detailed records of your job search activities beyond what NYS Department of Labor requires.

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The whole system is so confusing honestly. I've been trying to reach someone at NYS Department of Labor for weeks to clarify some of these rules but can never get through on the phone. The automated system just hangs up on me after waiting forever.

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I had the same problem until I found Claimyr (claimyr.com). They help you get through to actual NYS Department of Labor agents when you can't reach them yourself. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me get my questions answered without the endless hold times.

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One thing people forget is that if you're doing any kind of work, even gig work or odd jobs, you HAVE to report it on your weekly claim. The amount doesn't matter - report everything. NYS Department of Labor will calculate how it affects your benefits but not reporting can get you in trouble for fraud.

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Good point! I did some freelance work last month and wasn't sure if I needed to report it since it was just a few hours.

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THE WHOLE SYSTEM IS A JOKE!!! They make it seem easy to apply but then they find every excuse to delay or deny your claim. I've been fighting them for 3 months over a simple separation issue and still haven't received a penny. Don't get your hopes up that it'll be smooth sailing.

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Sorry you're going through that. What kind of separation issue are they questioning?

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Just go ahead and apply - worst case scenario they deny you and you appeal. But you can't get benefits if you don't apply first. The my.ny.gov portal works fine most of the time, just avoid filing during peak hours on Sundays when everyone else is doing their weekly claims.

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