New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

honestly the whole system is a joke, they make you jump through hoops even when you have legitimate reasons for everything. I got denied twice before finally getting approved and it took MONTHS. but definitely still apply because you never know

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Amina Sy

File ASAP! The longer you wait the longer it takes to get your first payment. Even if there's adjudication you want to get in the system.

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UGH the NYS Department of Labor payment system is SO BROKEN!! I've been waiting 3 weeks for payments that show as 'issued' and still nothing in my account. This is ridiculous - people need this money to survive and they act like it's no big deal that payments just disappear into thin air.

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same boat here, so frustrating

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One more thing to check - make sure you didn't accidentally set up a debit card instead of direct deposit. NYS Department of Labor sometimes defaults to their KeyBank debit card option and people don't realize it. If that's the case, you should have received a card in the mail within 7-10 days of your first issued payment.

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Mei Chen

just check your my.ny.gov account, it should have all your claim history with dates

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I tried that but my account only goes back to 2022 for some reason. The older stuff isn't showing up.

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The whole rollout was such a mess! I remember NYS Department of Labor kept changing the rules and nobody knew what was happening. They had to hire thousands of temporary workers just to handle all the claims. If you need exact dates, you might have to request your full claim history directly from them.

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When I was dealing with getting my claim sorted out, I had trouble reaching NYS Department of Labor agents about documentation questions. Someone here recommended using Claimyr (claimyr.com) to get through their phone system faster. They have a demo video that shows how it works (https://youtu.be/qyftW-mnTNI). Might be helpful if you need to talk to someone about getting the right paperwork for your loan application.

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Interesting, I'll check that out. I've been trying to call about my benefit letter but keep getting the busy signal.

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oh and make sure your unemployment doesn't run out before the loan term ends. some lenders want to know how many weeks you have left

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THE WHOLE SYSTEM IS DESIGNED TO MAKE YOU PARANOID ABOUT EVERY LITTLE THING! I spent months worrying about questions like this when really they just want data for their reports. NYS Department of Labor makes everything so confusing on purpose I swear.

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Jacob Lee

I feel this so much. Every form feels like a trap somehow.

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Wait are you talking about the survey that comes up sometimes when you do your weekly claim? I usually just skip those optional parts. They're not required for your certification.

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No this was actually in my initial application paperwork, not the weekly claims. But good to know the weekly ones are optional!

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