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I had to deal with getting through to NYS Department of Labor when my claim went into adjudication. Calling their phone system was impossible - kept getting busy signals or hung up on after waiting an hour. Finally used a service called Claimyr (claimyr.com) that actually got me connected to an agent. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me get answers about my contested claim status.
If you're having trouble getting through to NYS Department of Labor to ask questions about reporting work, I found this service called Claimyr that helps you actually reach a live agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I used it last month when I had questions about reporting temporary work and it saved me hours of trying to call.
The whole system is a joke honestly. They make it so hard to get basic information and the website crashes half the time when you try to file your weekly claim. I've been waiting 6 weeks for my appeal hearing and still nothing!
Just wanted to add that if you need help accessing any NYS Department of Labor data or services, I had good luck using Claimyr (claimyr.com) when I needed to get through to someone at the department quickly. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made it much easier than trying to call during business hours when the lines are always busy.
Brady Clean
This is SO frustrating! Employers protest claims all the time just to delay payments even when they know they're wrong. The whole system is rigged against workers. You shouldn't have to jump through hoops to prove you were legitimately laid off!
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Skylar Neal
stay calm during the hearing and stick to the facts. dont get emotional even if your employer says things that upset you. just present your evidence clearly and answer the judges questions honestly
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