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UGH the NYS Department of Labor payment system is SO BROKEN!! I've been waiting 3 weeks for payments that show as 'issued' and still nothing in my account. This is ridiculous - people need this money to survive and they act like it's no big deal that payments just disappear into thin air.
One more thing to check - make sure you didn't accidentally set up a debit card instead of direct deposit. NYS Department of Labor sometimes defaults to their KeyBank debit card option and people don't realize it. If that's the case, you should have received a card in the mail within 7-10 days of your first issued payment.
The whole rollout was such a mess! I remember NYS Department of Labor kept changing the rules and nobody knew what was happening. They had to hire thousands of temporary workers just to handle all the claims. If you need exact dates, you might have to request your full claim history directly from them.
When I was dealing with getting my claim sorted out, I had trouble reaching NYS Department of Labor agents about documentation questions. Someone here recommended using Claimyr (claimyr.com) to get through their phone system faster. They have a demo video that shows how it works (https://youtu.be/qyftW-mnTNI). Might be helpful if you need to talk to someone about getting the right paperwork for your loan application.
THE WHOLE SYSTEM IS DESIGNED TO MAKE YOU PARANOID ABOUT EVERY LITTLE THING! I spent months worrying about questions like this when really they just want data for their reports. NYS Department of Labor makes everything so confusing on purpose I swear.
Wait are you talking about the survey that comes up sometimes when you do your weekly claim? I usually just skip those optional parts. They're not required for your certification.
QuantumQuest
honestly the whole system is a joke, they make you jump through hoops even when you have legitimate reasons for everything. I got denied twice before finally getting approved and it took MONTHS. but definitely still apply because you never know
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Amina Sy
File ASAP! The longer you wait the longer it takes to get your first payment. Even if there's adjudication you want to get in the system.
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