New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The system is so messed up! Workers comp barely covers anything and then they tell you that you can't get unemployment either. How are people supposed to survive? I was in a similar situation two years ago and ended up having to borrow money from family just to keep my apartment.

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Exactly! It feels like you're stuck between a rock and a hard place. The workers comp payments aren't enough to live on but they disqualify you from other help.

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One thing to consider - if your doctor clears you for light duty or restricted work and your employer can't accommodate those restrictions, that might change your eligibility. At that point you could potentially file for unemployment since you'd be able and available for work that matches your restrictions. But definitely get clarification from NYS Department of Labor before filing anything.

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That's a good point. I have another doctor's appointment next week so I'll ask about light duty options. Maybe there's a path forward if my restrictions allow for some type of work.

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THE SYSTEM IS SO BROKEN!!! They disqualify people left and right and then make it impossible to reach anyone to fix it. I've been fighting a disqualification for months and still no resolution. They act like we're all trying to scam the system when most of us just need help after losing our jobs.

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I feel you on this. The whole process is so stressful when you're already dealing with job loss.

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Quick question - are you still able to log into your my.ny.gov account and see your claim details? Sometimes the online portal will show more specific information about why you were disqualified than what's in the letter.

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I had a similar issue with my claim taking forever when unemployment was at record lows last year. Ended up having to call NYS Department of Labor dozens of times. Actually found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of being on hold and getting disconnected.

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Interesting, never heard of that. Did they actually help resolve your adjudication issue or just get you connected?

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They got me connected to an agent who could actually see what was holding up my claim. Turned out there was a verification issue that wasn't showing up in my online account.

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Low unemployment is bad because it gives employers too much power and they start cutting benefits and treating workers worse because they know people need jobs. Plus NYS Department of Labor gets stingy with approvals because they assume everyone should be able to find work easily.

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This exactly! When I got laid off during a low unemployment period, they questioned everything about my job search. Made me prove I wasn't being too picky about wages and location.

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When I was having trouble getting through to NYS Department of Labor about some issues with my claim, the stress was making my anxiety so much worse. I ended up using this service called Claimyr (claimyr.com) that helped me actually reach a real person at the unemployment office. Sometimes just being able to talk to someone who can answer your questions directly makes a huge difference for peace of mind. They have a video that shows how it works: https://youtu.be/qyftW-mnTNI

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Interesting, I've never heard of that. Being on hold for hours definitely doesn't help with the stress levels.

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same boat here, it's rough

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OMG YES thank you for asking this! I was wondering the same thing but felt dumb asking. I always get confused about which holidays they observe vs which ones they don't. Like are they open on Columbus Day? What about MLK Day?? The whole system is so confusing already without having to guess when they're actually working.

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NYS Department of Labor follows the standard federal holiday schedule, so they're closed on MLK Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas. They're open on state-specific holidays that aren't federal.

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The phone lines are always a nightmare anyway, holiday or not. I've been trying to get through about my overpayment notice for three weeks now. At least the online appeals system works most of the time, just make sure you save copies of everything you submit.

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