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I had trouble reaching NYS Department of Labor when my employer contested my claim. Kept getting busy signals for weeks. Finally used this service called Claimyr (claimyr.com) that gets you through to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me get my case resolved quickly.
Don't feel guilty about filing! That's what the system is for. Your employer has been paying into unemployment insurance specifically for situations like layoffs. It's not coming out of their pocket directly.
Don't forget you'll need to file weekly claims too once your initial application is processed. That's separate from the sign up process but equally important for actually getting paid.
ugh the whole system is so frustrating!! I got fired for attendance too but mine was because of childcare issues when my babysitter kept canceling last minute. Still waiting to hear back from NYS Department of Labor after filing 2 weeks ago. Why does everything with unemployment take FOREVER??
I had trouble getting through to NYS Department of Labor on the phone when I needed to check my claim status last month. If you run into issues with your application or need to speak to someone, I found this service called Claimyr that actually got me connected to an agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than sitting on hold for hours.
Freya Collins
I had a really hard time getting through to anyone at NYS Department of Labor to check on my claim status when I was in a similar situation. Kept getting disconnected or put on hold for hours. I ended up using this service called Claimyr (claimyr.com) that basically calls and waits on hold for you, then connects you to an actual agent when they pick up. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made it so much easier to get real answers about my adjudication timeline.
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Camila Castillo
•That sounds too good to be true, how much does something like that cost?
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Freya Collins
•I was skeptical too but it actually worked. They don't ask for any personal info upfront, you just give them your callback number and they call you when they get an agent on the line.
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LongPeri
Just want to add my experience - my employer responded on day 8 but didn't contest anything, just confirmed the separation details. My claim was approved 3 days later. So even if they respond, it doesn't necessarily mean bad news!
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