New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

Aidan Percy

What bank does NYS Department of Labor unemployment use for direct deposit?

I'm trying to set up direct deposit for my unemployment benefits and wondering what bank does unemployment use for processing payments? My claim was just approved after weeks of adjudication and I want to make sure I get my payments as fast as possible. Does NYS Department of Labor use a specific bank or can I use any bank for direct deposit? Also do I need to provide a voided check or is routing/account number enough?

I had trouble reaching someone at NYS Department of Labor to verify my direct deposit setup was correct. Kept getting busy signals for days. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was able to confirm my banking info was entered right and my next payment should come through direct deposit.

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How much does that cost? Seems like something that should be free to check

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It was worth it for me since I was stressed about getting my payments delayed. The peace of mind knowing everything was set up correctly was valuable.

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Just make sure your bank doesn't charge fees for ACH deposits. Some smaller banks or credit unions might have restrictions but most don't.

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Paolo Longo

Lost tech job due to automation - NYS Department of Labor structural unemployment benefits question

My manufacturing job got eliminated when they installed new automated systems last month. The whole production line got replaced with robots and they laid off 40 of us. I filed for unemployment but I'm wondering if this counts as structural unemployment and if that affects my NYS Department of Labor benefits somehow? The HR person mentioned something about retraining programs but I'm not sure what that means for my weekly claims. Has anyone dealt with this type of job loss before?

THE ROBOTS ARE TAKING OVER AND NYS DEPARTMENT OF LABOR DOESN'T CARE! They just want you to file your weekly claims and pretend everything is fine while entire industries disappear. This structural unemployment is going to get worse and worse.

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I mean, it is frustrating but the unemployment system isn't designed to stop technological progress. At least there are some retraining options available.

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My brother went through something similar when his warehouse got all those automated picking systems. He had to do some computer classes but ended up getting a better job operating the new equipment. Don't give up - sometimes these changes work out better in the long run. Just make sure you keep filing those weekly claims while you figure out your next step.

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Fernanda Marquez

Does excessive earnings mean I won't get NYS Department of Labor unemployment benefits?

I've been filing my weekly claims but I'm really confused about what 'excessive earnings' means. I work part-time now (about 15 hours a week) and make around $380 gross per week. My benefit rate is $435. I keep seeing warnings about excessive earnings on the my.ny.gov portal but I don't understand if this will completely disqualify me from getting any unemployment money. Will the NYS Department of Labor just reduce my payment or will they cut me off entirely? I'm scared I'm doing something wrong with my weekly certification.

I had the same issue trying to reach someone at NYS Department of Labor about my partial benefits calculation. The phone lines are impossible to get through. I ended up using this service called Claimyr (claimyr.com) that actually got me connected to an agent within a few minutes. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting hung up on.

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How much does something like that cost? I'm already struggling financially.

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It was worth it for me to get clarity on my partial benefits. Way better than wasting entire days trying to get through their regular phone system.

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EXCESSIVE EARNINGS is such a scary term for something that just means 'we'll reduce your payment.' The NYS Department of Labor loves to make everything sound like you're committing fraud when you're just trying to survive and work part-time.

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Right?? I thought I was going to get arrested or something when I first saw that warning on my claim.

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Amara Nwosu

NYS Department of Labor worker attitude - how are lex and the worker at the unemployment office similar?

I had the weirdest experience at the local NYS Department of Labor office yesterday. I went in person to try to get help with my claim that's been stuck in adjudication for over a month. The worker I spoke with reminded me of Lex Luthor - like they had all this power over my situation but seemed to enjoy making things difficult. They kept asking me the same questions over and over, acting like I was trying to scam the system when I'm just trying to get my legitimate benefits. Has anyone else noticed this similarity? The way some NYS Department of Labor workers act like they're supervillains controlling your financial fate? I'm starting to think there's some kind of training they get to be as unhelpful as possible.

omg this is so accurate!!! my worker acted like she was doing me some huge favor just by looking at my file. meanwhile my rent is due and I haven't gotten paid in 6 weeks because of their stupid adjudication process

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I think you're being a bit dramatic with the Lex Luthor comparison. These workers deal with hundreds of cases and have to follow federal and state regulations. The adjudication process exists to prevent fraud, which costs taxpayers millions. Maybe try approaching them with more patience and understanding of their constraints rather than assuming malicious intent.

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Found the NYS Department of Labor worker! Just kidding but seriously some of these people could use customer service training.

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NeonNebula

NYS Department of Labor unemployment benefit amount - how much is the unemployment benefit?

I just got approved for unemployment after being laid off from my retail job last month. My weekly benefit amount shows $182 on my account but I'm not sure if this is right? I was making about $520 a week before taxes at my last job. Is there a way to calculate what your unemployment benefit should be? I tried looking on the NYS Department of Labor website but it's confusing with all the formulas and base periods.

If you're having trouble reaching NYS Department of Labor to ask about your benefit calculation, I had success using a service called Claimyr (claimyr.com). They help you get through to an actual agent without waiting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I needed to verify my benefit amount was calculated correctly.

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Thanks, I'll check that out if I need to call them. The phone lines are always so busy.

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Just remember your unemployment is taxable income! I forgot about that my first time and got hit with a big tax bill. You can have them withhold 10% for federal taxes when you file your weekly claims.

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