New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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the whole system is ridiculous tbh. I got denied the first time because apparently I didn't search for enough jobs even though I was searching every day. Had to appeal and wait another month. Make sure you keep detailed records of every job you apply to because they WILL ask for proof.

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Amina Sy

Ugh that sounds awful. How many jobs do you have to apply to each week?

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You need to make 3 work search contacts per week minimum. Keep a log with company name, position, date, and how you applied. Screenshots of online applications work as proof.

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same boat here, filed 3 days ago and still showing pending

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The determination process is so frustrating! They have 30 days to make a decision but often take longer. In your case, since it's been 2.5 weeks, you're still within the normal timeframe unfortunately. The fact that you don't see any document requests is actually a good sign - means they probably have everything they need and are just processing. Keep filing those weekly claims no matter what!

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same boat here, filed 3 weeks ago and still pending determination. this system is broken, takes forever to get help and even longer to get answers. meanwhile rent is due and bills keep coming

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Hang in there, I know it's stressful but most claims do get approved eventually. Just keep documenting everything and filing weekly.

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I had trouble getting through to NYS Department of Labor when I tried to file my second claim because their phone lines are always busy. If you run into that problem, I used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows exactly how it works. Made the whole process so much easier than sitting on hold for hours.

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How does that work exactly? Do they just call for you or something?

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They basically handle the calling and waiting for you, then connect you when an agent picks up. Saved me probably 6 hours of trying to get through on my own.

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Just make sure you file as soon as possible after your layoff date. The sooner you apply, the sooner your claim can be processed. And yes, multiple claims are totally normal - lots of people in construction, retail, and other industries file regularly when work is seasonal or unstable.

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wait so you can work part time and still get unemployment?? i thought you had to be completely unemployed! this changes everything for me because my restaurant cut everyone's shifts but didnt lay anyone off

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Yes! A lot of people don't know about partial benefits. As long as your hours/wages were reduced involuntarily, you can apply. Just make sure to report all your earnings when you file your weekly claims.

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Just be prepared for the process to take forever. I applied for partial benefits 3 weeks ago and my claim is still in adjudication. The NYS Department of Labor system is so backed up it's ridiculous. But yes you should definitely apply if your hours got cut.

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Ugh that's frustrating. Did they give you any timeframe for when adjudication might be done?

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Nope, just says 'in progress' on my account. No updates whatsoever.

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The whole system is messed up honestly. These small businesses get squeezed by wage mandates then workers like us get thrown under the bus. At least unemployment exists but the NYS Department of Labor makes it unnecessarily complicated to apply. Make sure you document EVERYTHING about your job loss because they'll question every detail.

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What kind of documentation should I keep? I have my final paystub and the termination notice from my manager.

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File your claim immediately - don't wait! You can apply online through my.ny.gov and the process is pretty straightforward. The minimum wage amount doesn't matter for eligibility, only that you worked and earned wages. Since your employer cited financial reasons rather than performance issues, you should have a smooth approval process. Just be honest about the circumstances and keep records of your job search activities since you'll need to certify weekly that you're looking for work.

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Thanks for the advice! I'll start the application tonight. Do I need to wait until my final paycheck clears or can I file right away?

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File right away - there's usually a waiting week anyway. Your final pay date will be part of the application but don't delay filing.

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