New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If your employer disputes your claim, it goes into adjudication and can take weeks to resolve. I've been waiting 3 weeks for my adjudication decision and still haven't heard anything. The NYS Department of Labor phone lines are impossible to get through - I've called hundreds of times. Someone recently told me about this service called Claimyr (claimyr.com) that helps you actually reach NYS Department of Labor agents by phone. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you run into issues getting through to them.

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3 weeks in adjudication is brutal... I hope you hear something soon. The waiting is the worst part.

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Also remember you have to be able and available for work and actively looking for a job. That means registering on the NY job portal and doing job search activities every week. Don't skip this part - they can audit your job search log at any time and if you haven't been keeping up with the requirements, they can disqualify you even if you qualified initially.

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How many job search activities do I need to do per week? The website wasn't super clear about the exact number.

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It's 3 job search activities per week minimum. Can be job applications, networking events, career fairs, interviews, etc. Just keep detailed records of everything.

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THE WHOLE SYSTEM IS BROKEN! I've been waiting 6 WEEKS for my adjudication to be resolved and can't get anyone on the phone. Meanwhile bills are piling up and the NYS Department of Labor just sends form letters saying 'your claim is being reviewed.' This is ridiculous!

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Same boat here OP, just filed mine yesterday after getting laid off. The waiting is the worst part honestly, not knowing when money will start coming in.

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honestly the whole system is set up against workers. even with good cause they'll find reasons to deny you and make you fight for what you deserve. but dont let that stop you from trying if you really need to get out of that job

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Just want to say I'm sorry you're dealing with harassment at work. That's awful and no one should have to put up with that just to keep a job.

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Just to add - if you're having trouble getting through to NYS Department of Labor to ask questions about your claim, I recently discovered this service called Claimyr (claimyr.com) that helps you get connected to actual agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck in adjudication for weeks and couldn't get anyone on the phone until I tried them. Might be worth checking out if you need to speak with someone about your benefits calculation.

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Did you actually get through to someone? I've been calling the NYS Department of Labor number for two weeks and keep getting that busy signal or getting disconnected.

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Yes! It took about 45 minutes but I actually spoke to a real person who explained my whole claim status. Much better than calling the regular number and waiting on hold forever.

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Don't stress about the weekly claims process either. As long as you're honest about any work you do and keep looking for jobs (you need to make at least 3 job search contacts per week in NY), you'll be fine. The funding source doesn't affect what you need to do as a claimant.

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If you're having trouble getting through to NYS Department of Labor to ask questions about the appeal process, I used a service called Claimyr (claimyr.com) that helped me actually reach someone. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was stuck trying to get clarification on my appeal status and this got me through to an actual person who could explain the next steps.

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Never heard of that before but might be worth looking into. The phone lines are impossible to get through on.

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Appeals are definitely worth it when you know the decision is wrong. The burden of proof is on the employer to show misconduct, and if they classified a layoff as misconduct that's pretty easy to challenge. Just make sure you have your facts straight about the timeline and circumstances.

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