New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

ugh the whole system is so confusing why cant they just make it simple and pay people right away when they lose their job

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If you're having trouble getting through to NYS Department of Labor by phone to ask questions about your application, I had success using Claimyr (claimyr.com). They have a service that helps you get connected to an actual agent without waiting on hold forever. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I had questions about my claim status.

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Thanks for sharing! I've been trying to call for days with no luck.

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The whole system is messed up!! They expect us to find jobs when there ARE NO JOBS. Then they threaten to cut benefits if we don't apply to enough places. It's like they don't understand basic economics - when unemployment is high, there's literally not enough work to go around!

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I feel you on the frustration but they do have to maintain some standards. The job search requirement helps ensure benefits go to people actively looking.

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Been through a few of these economic downturns over the years. The key is to cast a wider net - apply to temp agencies, consider part-time work, maybe look into retraining programs. NYS Department of Labor sometimes has additional resources during high unemployment periods. Don't give up, the cycle always turns around eventually.

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Good point about temp agencies. I hadn't really considered that route but it might help bridge the gap until things improve.

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THE WHOLE UNEMPLOYMENT SYSTEM IS A SCAM! They deny legitimate claims left and right then make you jump through hoops to prove you deserve your own money. I've been fighting them for 8 months over an overpayment that isn't even my fault. These people have NO accountability whatsoever!

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I feel you man, it's so frustrating when they mess up and you pay the price

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One more thing - if your employer is lying about the reason you left, you might have a claim against them for defamation or interference with benefits. That would be a separate lawsuit from trying to sue NYS Department of Labor. An employment attorney could advise you on both angles.

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UGH the NYS Department of Labor is SO SLOW! I waited 5 weeks for mine to get approved and they never even told me why it took so long. The whole system is a joke - they expect us to survive on nothing while they take their sweet time processing claims. Keep calling them every day if you can get through!

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I feel this so hard. It's like they don't understand that people have bills to pay and can't just wait around indefinitely.

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Just wanted to add that you should definitely keep filing your weekly claims even while waiting for approval. If your claim gets approved, they'll backdate the payments to when you first became eligible. Missing weekly claims can cause problems later.

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Thanks for the reminder! I've been doing them every week but wasn't sure if I should continue. Good to know it helps with backdating.

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I had to deal with NYS Department of Labor when I got laid off last year and couldn't get through on the phone for weeks to ask about my claim status. Finally used a service called Claimyr that got me connected to an actual agent. They have a website at claimyr.com and there's a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped when I was stuck in adjudication.

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That's good to know in case I need to file. Did they help you understand the tax stuff too or just with getting through to NYS Department of Labor?

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They just help you get connected to the actual NYS Department of Labor agents by phone. The agents can explain all the tax funding details if you need that info for your specific situation.

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Good question! I learned this the hard way when I had to file for UI benefits. The whole system is funded by employer taxes but administered by each state. NYS Department of Labor handles all the claims processing and payments for New York residents.

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