Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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The NYS Department of Labor system is so frustrating to deal with. I've been trying to get through on the phone for weeks about my claim status and can never reach anyone. If you need to talk to an actual person, I found this service called Claimyr at claimyr.com that helped me get connected to an agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting hung up on.
Never heard of that service before but honestly if it gets you through to NYS Department of Labor faster it might be worth it. The phone system is absolutely terrible.
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THE NYS DEPARTMENT OF LABOR COMPUTER SYSTEMS ARE A COMPLETE JOKE!!! I've been dealing with glitches and errors for months. They probably have claims from the actual Great Depression still showing as pending in their system. This is what happens when government agencies use outdated technology and don't invest in proper IT infrastructure.
I hear you on the frustration but getting angry won't fix the technical issue. OP still needs practical steps to resolve their claim.
When I worked in IT before becoming unemployed, we'd see timestamp errors like this when there's a database field overflow or incorrect date formatting during system updates. The 1929-1933 range is probably defaulting to some kind of epoch time error. Document everything you're seeing with screenshots and when you do reach NYS Department of Labor, mention specifically that this appears to be a database timestamp corruption issue - using technical terms sometimes helps get escalated to someone who can actually fix it.
This is really helpful context! I'll definitely take screenshots and use those exact terms when I finally get through to someone.
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Keep filing those weekly claims even while you're waiting! Once your initial claim gets approved, you'll get back pay for all the weeks you certified. I made that mistake once and had to appeal to get those weeks back.
5 weeks is definitely longer than usual but not unheard of, especially this time of year when claim volume is higher. The important thing is to stay on top of it and keep trying to make contact. Document every attempt you make to reach them in case you need that information later.
Good point about documenting everything. I'll start keeping a log of when I try to call them.
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The whole system is broken honestly. I've been dealing with NYS Department of Labor for over a year and they make everything unnecessarily complicated. Why should people have to jump through so many hoops just to get basic information about what programs exist?? It's like they don't want to help people who need it most.
I understand the frustration but there are people at NYS Department of Labor who genuinely want to help. The system has issues but complaining doesn't solve the immediate problem of finding resources.
Have you considered temporary or contract work while you search? Sometimes that can help bridge the gap financially and also shows activity on your resume. Plus some temp agencies work directly with NYS Department of Labor job placement services.
I've thought about it but wasn't sure how that affects any potential benefits. Do I need to report temp work to NYS Department of Labor if I'm not currently receiving UI?
If you're not currently receiving UI benefits, you don't need to report temp work to NYS Department of Labor. But definitely keep records in case you need to file for benefits again in the future.
Emma Davis
The NYS Department of Labor definitely doesn't use their own claim data for unemployment statistics - that would be way too skewed since not everyone who's unemployed files for benefits. Some people don't qualify, others don't bother applying. The household survey method gives a more accurate picture of actual unemployment levels.
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CosmicCaptain
6 weeks is ridiculous for adjudication though. Something must be flagged in your file that needs manual review.
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