New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The payment timing really depends on when you file and if there are any issues with your claim. If everything goes smoothly, you should see your first payment about 2-3 weeks after filing. But like others mentioned, any adjudication issues can delay things significantly. Make sure you file your weekly claims every week even if your initial claim is still pending - you can't get retroactive payments for weeks you didn't certify.

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ok good to know about filing weekly even if its pending. is there anything i should do now to avoid adjudication issues?

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Make sure all your employer information is 100% accurate when you file, including exact dates and reason for separation. Double check your SSN and contact info. Most adjudication issues come from mismatched employer records or unclear separation reasons.

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ive been on unemployment twice and both times it was a nightmare dealing with NYS Department of Labor. the website crashes constantly, phone lines are always busy, and they change the rules without telling anyone. just prepare yourself for frustration. at least the money comes eventually i guess

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the website has definitely gotten better since the pandemic but yeah it still has issues during peak times. best to file your weekly claims early in the week

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filing is just the first step, then the real fun begins with all the bureaucratic nonsense. They'll probably put your claim in adjudication for weeks while they 'investigate' something trivial. The whole system is designed to discourage people from actually getting benefits.

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That's not always true - my claim was approved within a week with no issues. It really depends on your specific situation and employment history.

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wait so filing for unemployment means they give you money every week? how is that different from like welfare or food stamps?

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Unemployment is insurance that you and your employer paid into while you were working. It's specifically for people who lost their job through no fault of their own. Food stamps and welfare are different programs with different eligibility requirements.

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If you're having trouble reaching NYS Department of Labor by phone, I found this service called Claimyr that helped me get through to an agent quickly. They have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me time when I needed to check on my claim status instead of calling for hours.

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How much does something like that cost? Seems like we shouldn't have to pay extra just to talk to someone at our own state agency...

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I get the frustration but honestly it was worth it for me. The regular NYS Department of Labor phone lines were impossible to get through and I was stressed about my adjudication taking so long.

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The whole system is a mess regardless of which county you're in. High unemployment areas probably mean more people fighting for the same crappy jobs AND more people filing claims. It's lose-lose everywhere in this state!!

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I feel you on the frustration but some areas really are doing better than others economically. NYC and Albany regions usually have more job opportunities even if the cost of living is higher.

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I had trouble getting through to NYS Department of Labor when I needed to discuss a complex wage issue like this. Ended up using claimyr.com to get connected to an actual agent who could explain my options. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Sometimes these situations are more complicated than they appear and you need to talk to someone who understands the system.

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Thanks, I'll check that out. I definitely need to talk to someone who can tell me what my actual options are.

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The whole system is rigged against working people. Employers get away with paying under the table because they know workers won't report them, and then when you need help you're left with nothing. Meanwhile they probably pocketed all the money they should have been paying in unemployment taxes.

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exactly! and then they act surprised when workers don't trust the system

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EMPLOYERS DO THIS ALL THE TIME!! They know most people won't fight it and will just give up. My company tried to say I was fired for attendance when I was actually laid off due to covid downsizing. I had to get a lawyer involved but eventually won my case. Don't let them get away with lying!

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Did you have to pay the lawyer upfront or did they work on contingency? I can't afford legal fees right now.

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same thing happened to my brother last year, his company said he was fired for being late too many times but he was actually laid off. he won his appeal tho so dont give up

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