New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

just want to say i feel for you, retail scheduling is the worst! managers act like they own your entire life

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Have you considered looking for another job before you quit? That way you wouldn't need unemployment at all. I know it's not always possible but might be worth exploring if the situation isn't completely unbearable yet. The job market is pretty good right now in most areas.

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The eligibility status thing is just another way for NYS Department of Labor to stress us out honestly. Mine said 'review in progress' for like 6 weeks and then just disappeared without any explanation. Meanwhile I'm having panic attacks thinking they're gonna take back all my payments.

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exactly! the system is designed to keep us guessing

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For what it's worth, eligibility status reviews are pretty common. They check things like whether you're able and available for work, meeting job search requirements, or if there were any issues with previous employers. As long as you've been following all the rules and your weekly certifications are honest, you should be fine. The review process just takes time because NYS Department of Labor is understaffed.

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I had trouble reaching NYS Department of Labor to get clarification on my eligibility issues. Kept getting busy signals and disconnected calls. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to explain exactly why I was initially denied and helped me understand what documentation I needed for my appeal.

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That sounds really helpful. I've been trying to call for days with no luck. How much does something like that cost?

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Worth checking out their site for details, but for me it was way better than spending hours on hold or getting hung up on. The agent actually walked me through my whole situation.

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ugh the whole system is so confusing! they make it impossible to understand why they deny people. i hope you can get it sorted out, it's so stressful when you need the money

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The unemployment system is so messed up they probably don't even know the difference between these types! I've been dealing with NYS Department of Labor for months and half the time the agents give me different answers about the same question. One week they tell me my job search is fine, next week someone else says I'm not doing enough. Makes no sense!

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omg yes!! inconsistent info is the worst part about dealing with unemployment claims

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From what I understand, cyclical unemployment is what changes the most with economic conditions - that's when people lose jobs due to recessions or economic downturns. But like others said, frictional and structural unemployment stay pretty constant. NYS Department of Labor processes all these claims the same way though. Your weekly certification requirements and job search obligations don't change based on what type of unemployment economists would classify you as.

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Thanks, that helps clarify things. So basically for my weekly claims, NYS Department of Labor doesn't really care about the economic theory behind why I'm unemployed - just whether I meet their specific requirements each week.

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just went through this last month - the online appeal form is under the determinations section not appeals section which is confusing as hell. typical NYS Department of Labor making things harder than they need to be

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Wait really? I've been looking in the wrong place this whole time. Let me check the determinations section now.

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Good luck with your appeal! The system is definitely not user-friendly but once you submit it online you should get a confirmation email with your appeal number.

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