New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Same boat here! The waiting is the worst part.

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This reminds me of when I first filed last year - took me forever to figure out the system. I ended up calling my local workforce development office instead of the main NYS Department of Labor number. They actually helped me understand the job search requirements and even gave me tips on the weekly certification questions. Sometimes the local offices are less busy and more helpful than the main call center. Just thought I'd mention it since I spent weeks being frustrated before I found that out.

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I didn't even know there were local offices! Do you remember which one you called?

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I had no idea about this when I was filing my claim last year. The whole funding structure is pretty complex. Makes me wonder how they determine when federal emergency funding kicks in for states.

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If you're dealing with interstate issues, you might need to talk directly to someone at NYS Department of Labor to understand how the federal coordination affects your specific claim. I had a similar situation and couldn't get clear answers from the automated system. I ended up using claimyr.com to actually reach a real person - they have a service that gets you through to agents without waiting on hold forever. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me get the specifics sorted out.

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That's actually really helpful - I've been trying to call NYS Department of Labor for days about my interstate situation. Will definitely check that out.

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wait what happens if you get a part time job while on unemployment? do you lose everything or just get reduced benefits?? I might have an opportunity but scared to mess up my claim

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You can work part-time and still collect benefits! You just need to report your earnings on your weekly claim. They'll reduce your benefit amount based on how much you earned, but you won't lose everything unless you earn over a certain threshold.

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Been on UI for 6 months now and haven't had any issues. Just follow the rules exactly as they're written and you'll be fine. The people who lose benefits usually made some obvious mistake or weren't actually eligible in the first place.

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honestly the unemployment system is so messed up, they approve almost everyone these days regardless of why they got fired. i've seen people get benefits after stealing from their employer! the burden of proof is ridiculous for small business owners

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That's not accurate - theft would definitely be misconduct that disqualifies someone. NYS Department of Labor does investigate these cases but you have to provide proper documentation.

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Wait I'm confused about this whole thing. If someone gets fired can they always get unemployment? What if they were a terrible employee?

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Being a terrible employee isn't automatically disqualifying. NYS Department of Labor distinguishes between inability to do the job (still eligible) vs willful misconduct like violating clear policies (may be disqualified).

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The pay type progress field tracks your claim through different payment phases in the NYS Department of Labor system. It typically shows stages like 'Initial Review', 'Payment Authorization', 'Active Payments', etc. This helps both you and NYS Department of Labor staff understand exactly where your claim stands in the payment pipeline. It's mostly for administrative tracking purposes.

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Perfect explanation, that clears it up completely. I was worried it meant there was some problem with my claim.

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If you're having trouble getting clear answers from the NYS Department of Labor website or phone system, I had good luck using Claimyr (claimyr.com) to actually reach a live agent who could explain all these confusing status fields. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Sometimes talking to an actual person makes these system details much clearer than trying to decode them yourself.

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Interesting, I've never heard of that service before. Have you used it yourself for NYS Department of Labor questions?

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Yes, I used it when I was confused about my adjudication status a few months ago. Much easier than sitting on hold for hours or trying to figure out the cryptic status messages on my own.

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