New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Grace Johnson

Why does my unemployment say hold - NYS Department of Labor claim status confusion

My unemployment claim status on my.ny.gov just changed to 'hold' this morning and I have no idea what that means. I've been filing my weekly claims on time and doing my job searches like I'm supposed to. Last week everything was fine and I got my payment as usual. Now it just says 'hold' with no explanation or anything telling me what I need to do. Has anyone else seen this status before? I'm freaking out because I need this money to pay rent next week.

UGH the hold status is the WORST! They put my claim on hold for THREE MONTHS last year because of some computer glitch and when I finally got through they were like 'oh sorry about that' and released everything at once. The NYS Department of Labor system is so broken, they put holds on people for no reason and then act like it's no big deal when you're struggling to pay bills.

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Three months?! That's terrifying. Did you get all your back pay at least?

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yeah this is pretty normal, just wait it out and keep filing your weekly claims

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Ravi Malhotra

NYS Department of Labor unemployment types - confused about which category I qualify for

I'm trying to figure out what type of unemployment benefits I can apply for through NYS Department of Labor and I'm getting really confused by all the different categories. I lost my job last month when my company downsized, but I also heard there are different types depending on your situation. Can someone explain what are the 4 types of unemployment that NYS Department of Labor recognizes? I want to make sure I'm filing for the right one because I don't want to mess up my claim and have to deal with adjudication issues later.

The NYS Department of Labor system is SO confusing with all these different categories. I thought there was just one type of unemployment! This is exactly why people get stressed about filing claims.

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THANK YOU for asking this question! I've been wondering the same thing. The NYS Department of Labor website isn't super clear about the differences between all these types. Really helpful to see it broken down like this.

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Anastasia Fedorov

Can you do unemployment if you quit your job in New York?

I've been thinking about quitting my job because of hostile work environment issues and was wondering - can you do unemployment if you quit? I know there's something about 'good cause' but I'm not really sure what that means or how to prove it. Has anyone successfully gotten unemployment benefits after quitting? What kind of documentation did you need?

I had major issues getting through to someone at NYS Department of Labor when I was dealing with a similar situation. Kept getting disconnected after waiting hours. Finally used this service called Claimyr (claimyr.com) that got me connected to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Saved me so much frustration trying to get answers about my claim.

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Thanks for the tip! I'll definitely check that out if I can't get through the regular way.

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The unemployment system is rigged against workers anyway. They make it nearly impossible to get benefits even when you have legitimate reasons for leaving. Good luck getting anyone at NYS Department of Labor to actually listen to your situation.

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While the process can be frustrating, there are successful cases. The key is having proper documentation and understanding the specific requirements for 'good cause' resignation.

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Ingrid Larsson

How to fill out unemployment form correctly for NYS Department of Labor claim

I'm trying to file my initial unemployment claim with NYS Department of Labor but I'm really confused about some of the questions on the form. Like when they ask about my last day of work - do I put the last day I actually worked or the day my employment ended? And what's the difference between being laid off vs terminated? I worked at a restaurant that closed permanently due to rent issues. Also confused about the weekly benefit amount calculation section - do I need to calculate this myself or does the system do it automatically? Really don't want to mess this up and delay my claim.

ugh the whole form is confusing, took me like 3 tries to get it right and i still had to call them to fix stuff. make sure you double check everything before submitting because going back to change things is a nightmare

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Oh no that's exactly what I'm worried about! How long did it take them to fix the issues when you called?

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forever. could never get through on the phone, kept getting busy signals or hung up on. ended up using this service called claimyr.com that helped me get connected to an actual NYS Department of Labor agent. they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. saved me so much frustration

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The wage information section trips people up a lot. You'll need to provide details about all employers from the last 18 months, including dates of employment and reason for separation from each job. If you worked multiple jobs or had gaps in employment, make sure to account for everything accurately.

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What if I can't remember exact start dates from a year ago? I have my W2 but it doesn't show when I started.

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Do your best to estimate - the NYS Department of Labor will verify with your employers anyway. Check old paystubs, tax documents, or even your social media if you posted about starting a new job. Close approximation is better than leaving it blank.

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Nia Harris

What is the definition of unemployment for NYS Department of Labor benefits eligibility?

I'm trying to understand exactly what counts as being unemployed for NYS Department of Labor purposes. I was let go from my job last month but I'm doing some freelance work here and there. Does that disqualify me from unemployment benefits? What's the official definition the state uses? I want to make sure I'm eligible before I file my claim.

I had similar confusion when I got laid off. What really helped me was using Claimyr to actually talk to someone at NYS Department of Labor about my specific situation. You can check out their service at claimyr.com - they help you get through to an actual agent instead of waiting on hold forever. There's even a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me time and stress.

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How much does that cost? I'm already strapped for cash after losing my job.

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It's worth it when you consider how much time you save not calling repeatedly. Plus they focus on getting you connected so you can get accurate info about your specific situation.

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The whole system is designed to make you jump through hoops. They'll find any excuse to deny claims these days. But yeah technically if you're not working your regular job and looking for work you should qualify.

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