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same boat here, worked mostly part time minimum wage and my benefits are terrible. but hey at least we get something right? could be worse
If you're having trouble getting through to NYS Department of Labor to clarify this or file your claim, I had success using a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me hours of trying to call and getting busy signals.
Getting through to NYS Department of Labor to ask questions about this stuff is nearly impossible with their phone lines always busy. If your sister needs to talk to someone about her specific situation before quitting, she might want to try Claimyr - it's a service that helps people get through to unemployment agents. There's a demo video at https://youtu.be/qyftW-mnTNI and the site is claimyr.com. I used it when I had issues with my adjudication and actually got to speak with someone who could answer my questions.
The harassment angle is probably her strongest case if she can prove it. Document EVERYTHING - dates, what was said, who was there, any emails or texts. NYS Department of Labor takes workplace harassment seriously as good cause for quitting. Just make sure she follows the proper procedures at work first - file complaints, request transfers if possible, give the employer a chance to fix it.
Also make sure you're eligible! You need to have worked and earned enough wages in your base period, be unemployed through no fault of your own, and be able and available for work. Since you worked at a restaurant you should be fine but just wanted to mention it.
The whole system is such a mess tbh. I filed in October and it took them 6 WEEKS to process my claim because of some stupid adjudication issue they never explained properly. Good luck dealing with their website crashes and busy phone lines!
Amelia Cartwright
UGH the whole system is so confusing!! I've been trying to call the NYS Department of Labor for weeks because my claim got stuck in adjudication and I can't get through to anyone. The automated system just hangs up on you after waiting on hold forever. This is so frustrating when you need help paying bills!
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Chris King
•I had the same problem with getting through to NYS Department of Labor on the phone. Someone on here told me about this service called Claimyr (claimyr.com) that helps you reach agents. I was skeptical but tried it and actually got through to someone the same day. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Might be worth checking out if you're stuck.
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Rachel Clark
Just wanted to say good luck with everything. Being unemployed is stressful enough without having to navigate all the paperwork and requirements. At least the weekly claims are pretty quick once you get the hang of it.
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