New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The unemployment system is such a mess. They disqualify people for the smallest things and then make it impossible to reach anyone to explain what happened. I've been dealing with NYS Department of Labor for months and it's like they don't want to pay anyone benefits.

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I feel you on this. The whole system seems designed to trip people up and deny claims whenever possible.

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Could be a mistake too - their computer system glitches all the time. I had a week show as disqualified once and it turned out to be an error on their end that got fixed automatically the next week.

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I had such a nightmare trying to get through to NYS Department of Labor when my claim got stuck in adjudication. Spent weeks calling and either getting hung up on or waiting hours just to get disconnected. Finally used this service called Claimyr (claimyr.com) that got me connected to an actual agent within minutes. They have a video demo showing how it works at https://youtu.be/qyftW-mnTNI - honestly saved my sanity dealing with the whole process.

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That's good to know, thanks! Hopefully I won't need that but it's reassuring to know there are options if I can't get through normally.

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The system is so confusing honestly. Like why can't they just have one simple page that explains everything instead of making you hunt through a million different forms and requirements??

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The unemployment system is such a nightmare to navigate especially for young people filing for the first time. They make it seem like you need a law degree just to understand if you qualify. I went through this same confusion when I was 20 and lost my restaurant job. Turns out I qualified even though I'd only been working for 6 months because I had worked the previous summer too.

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To directly answer your question about who can file: employees who lose work involuntarily, people whose hours are significantly reduced, workers who quit for specific good cause reasons, and even some self-employed individuals under certain programs. The key factors are having sufficient wage history in covered employment and being unemployed through no fault of your own. Age doesn't matter - 19 is fine as long as you meet the work and wage requirements.

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thanks this is super helpful! going to try filing online tonight

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Just make sure you have all your documentation ready when you file. Pay stubs, any written warnings they gave you, dates of incidents they're claiming. If it goes to a hearing you'll need proof of everything.

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been there! got fired from target 2 yrs ago, still got unemployment. they said i wasnt fast enough at checkout but i was trying my best. nys labor dept approved me pretty quick

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I was struggling to get through to NYS Department of Labor to ask similar questions about my benefit calculation. The phone lines are always busy and I kept getting disconnected. Someone on here mentioned using claimyr.com to help get through to an actual agent - they have some kind of system that calls you back when an agent is available. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Might be worth checking out if you need to speak to someone directly about your specific situation.

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Interesting, I'll look into that if I run into issues. Hopefully the online filing process is straightforward enough that I won't need to call.

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Just remember that unemployment is taxable income so you might want to have them withhold taxes from your weekly payments. You can set that up when you file your initial claim or change it later in your account settings.

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