New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

THIS SYSTEM IS SO BROKEN! Why should someone have to stay in an abusive work situation just to qualify for benefits they paid into?? The whole 'good cause' thing is just another way for them to deny claims and save money. Sorry you're dealing with this OP but don't expect much help from NYS Department of Labor.

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I actually went through something similar last year. Had a boss who was making the workplace unbearable and I was having panic attacks. I documented everything for about 6 weeks - kept a notebook, saved emails, even recorded some conversations (legally in NY). When I finally quit and filed for unemployment, NYS Department of Labor approved my claim after about a month of investigation. The key really is the documentation. Don't quit on impulse - build your case first.

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This gives me hope! What kind of things did you write in your notebook? I want to make sure I'm documenting the right stuff.

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THE WHOLE SYSTEM IS RIDICULOUS! Why can't they just have clear instructions about what amounts to report instead of making us guess and risk getting overpayment notices later!

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thanks for asking this question OP, I've been wondering the same thing but was afraid to ask

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I had major issues reaching NYS Department of Labor to get clarification on a weird disqualification like this. Ended up using claimyr.com to get through to an actual agent who could explain what happened with my case. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Turned out there was just confusion in my file that got sorted out once I talked to someone.

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How long did it take to get through with that service? I've been trying to call NYS Department of Labor for weeks about my adjudication status.

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This is EXACTLY the kind of bureaucratic nonsense that makes dealing with unemployment so frustrating! They'll find any excuse to deny legitimate claims. Technology displacement should make you MORE eligible for benefits, not less, since you need time to retrain for new skills.

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totally agree, the system is broken

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The whole system is so slow and frustrating!! I waited almost a MONTH for my approval and then they still had issues with my payments. NYS Department of Labor really needs to get their act together.

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Two weeks is still normal range. I remember being super stressed too but mine came through right at the 3 week mark. Just keep checking and definitely start those weekly certifications!

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this whole system is ridiculous, they make you jump through hoops to get unemployment then tax you on it like its some kind of bonus income when you're already struggling financially

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so if i got unemployment in 2024 i definitely need to file taxes even if i dont usually file?

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If unemployment was your only income and it was under $13,850 (the 2024 standard deduction), you're not required to file federal taxes. But you might want to anyway because you could get money back if you had taxes withheld. For New York state, the threshold is different so check with a tax professional.

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