


Ask the community...
The unemployment system is such a mess. They disqualify people for the smallest things and then make it impossible to reach anyone to explain what happened. I've been dealing with NYS Department of Labor for months and it's like they don't want to pay anyone benefits.
UGH the whole system is so frustrating!!! I've been waiting 2 months for my adjudication to finish and can barely reach anyone at NYS Department of Labor. The phone lines are always busy and when you finally get through they just tell you to wait longer. It's like they WANT people to give up and stop trying to get benefits.
I had the same problem with getting through to NYS Department of Labor until someone told me about this service called Claimyr at claimyr.com. They basically call for you and get you connected to an actual agent. I was skeptical at first but watched their demo video (https://youtu.be/qyftW-mnTNI) and decided to try it. Got through to someone at NYS Department of Labor within like 20 minutes when I'd been trying for weeks on my own.
If you're having trouble getting through to NYS Department of Labor by phone to check on your claim status, I had good luck using a service called Claimyr at claimyr.com. They help you get connected to an actual agent without waiting on hold for hours. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me time when I needed to resolve an issue with my weekly claim certification.
Keep filing those weekly claims even while you're waiting! Once your initial claim gets approved, you'll get back pay for all the weeks you certified. I made that mistake once and had to appeal to get those weeks back.
5 weeks is definitely longer than usual but not unheard of, especially this time of year when claim volume is higher. The important thing is to stay on top of it and keep trying to make contact. Document every attempt you make to reach them in case you need that information later.
Jade O'Malley
ugh the my.ny.gov website is such a nightmare to navigate!! I spent like 3 hours trying to find the right application last month. Make sure you're going to the unemployment services section, not the general benefits area. And have all your info written down first because the session times out if you take too long filling it out.
0 coins
Lucas Bey
•Pro tip - if you're having trouble getting through on the phone to NYS Department of Labor, there's actually a service called Claimyr that can help you reach agents faster. Check out claimyr.com and they have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. I used it when my claim got stuck in adjudication.
0 coins
Hunter Edmunds
Just wanted to add that you'll need to complete work search activities every week starting immediately, even during your waiting week. Keep detailed records of every job you apply to because they can audit your job search log at any time. Three work search activities per week minimum in most cases.
0 coins
Charlotte Jones
•What counts as a work search activity? Just applying for jobs or other things too?
0 coins
Hunter Edmunds
•Job applications, attending job fairs, networking events, skills training, even creating professional profiles on LinkedIn can count. Just document everything with dates and details.
0 coins