New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

i got denied once because they said i quit but i was actually fired, took forever to straighten out. the whole system is messed up imo

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How did you prove you were fired and didn't quit? Did you need witnesses or documentation?

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Don't give up! Even if the initial denial sticks, you can still appeal to an Administrative Law Judge if you lose the first hearing. I've seen people win at that level even after losing the initial appeal. The key is having documentation and being able to clearly explain your version of events.

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Also be prepared for the possibility of adjudication if there's anything unusual about your termination. If your employer contests your claim or if there are questions about why you left, your claim goes into adjudication status where they investigate further. This can add weeks to the process unfortunately.

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What would cause my employer to contest it? I was laid off due to store closure, so that should be straightforward, right?

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Store closure is typically the most straightforward type of claim - that's considered a lack of work situation which qualifies you for benefits. Your employer probably won't contest that since it's clearly not your fault.

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same boat here, got laid off last month and still figuring this all out. the weekly claims thing is super important - you have to do it every single week even if you haven't gotten approved yet or you lose those weeks permanently

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I've been trying to get through to NYS Department of Labor for weeks to ask this exact question but their phone lines are impossible. Tried calling at 8am sharp and still couldn't get through. It's so frustrating when you need a simple answer about work rules. Finally found a service called Claimyr (claimyr.com) that actually got me connected to an agent in like 10 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much stress trying to figure this out on my own.

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Never heard of that service but honestly anything that helps you actually talk to someone at NYS Department of Labor sounds worth it. Their customer service is horrible.

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Just remember you still have to do your job search activities even if you're working part-time! I made that mistake and almost got in trouble during my eligibility review. Three job contacts per week unless you're in standby status.

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Good point! I'm definitely still actively looking for full-time work. This part-time thing is just to help with bills until I find something permanent.

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If you're having trouble reaching someone at NYS Department of Labor to get specific answers about your benefits or tax withholding, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me hours of calling and getting busy signals when I needed to update my withholding preferences.

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How much does that cost? I've been trying to call for weeks about changing my tax withholding but can never get through.

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Just to add - when I was collecting unemployment last year, some landlords were hesitant about UI as income verification, but others accepted it as long as I could show consistent payment history and had a good credit score. Having documentation from NYS Department of Labor about your benefit amount definitely helps with applications.

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If you're having trouble getting through to NYS Department of Labor to ask about your specific benefit duration, I had luck using Claimyr (claimyr.com) to get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting hung up on.

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How much does that cost? Seems like we shouldn't have to pay extra just to talk to someone at our own state agency.

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I hear you on that frustration, but honestly the time I saved was worth it. The regular phone lines are just impossible to get through on.

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Same boat here - filed 2 weeks ago and still waiting to hear back about anything. This whole system is such a mess, no wonder people can't get straight answers about something as basic as how long benefits last.

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