New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor to ask about any of their determinations, I had success using a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck trying to call for weeks about my adjudication status and this got me through to someone who could explain everything in about 15 minutes.

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How much does something like that cost? I've been trying to call NYS Department of Labor for days about my own determination letter.

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It's worth checking out their site for details, but honestly after spending hours on hold getting nowhere, any reasonable cost was worth it to actually talk to someone who could help.

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the whole system is so confusing with all these technical terms. i wish they would just say 'congratulations your claim is approved' instead of 'qualifying separation determination' lol

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omg this is giving me flashbacks to when I filed 3 years ago... the stress of not knowing if you'll get approved is the worst part. at least now you can do everything online instead of having to mail forms

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Here's what nobody tells you - even after you're approved, payments can still get held up for random verification requests. NYS Department of Labor might ask you to prove your identity, verify your work history, or confirm your job search activities. Always respond immediately to any requests or your benefits will be suspended. Also, keep in mind that unemployment benefits are taxable income, so you can choose to have taxes withheld or pay them later when you file your tax return. The maximum weekly benefit amount in New York is currently $504, but most people get less depending on their previous wages.

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I had no idea about the tax thing! Should I definitely have them withhold taxes or is it better to pay later?

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THE WHOLE SYSTEM IS A JOKE!!! They make you jump through hoops for benefits you already paid into through taxes. Three job searches a week but half the jobs posted are fake or already filled. And don't even get me started on how long adjudication takes when they decide to "investigate" your claim for no reason.

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seriously though the job search thing is ridiculous when there aren't even that many real jobs out there

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If you accidentally don't report income, contact the NYS Department of Labor immediately to correct it. Small oversights can usually be fixed without penalties if you're proactive about it. The key is being honest and transparent with all your reporting. Also remember you have appeal rights if any decisions don't seem correct.

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If you're having trouble getting through to NYS Department of Labor by phone, I had success using a service called Claimyr at claimyr.com. They have this system that helps you actually reach a human agent instead of getting stuck in the phone queue. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and redialing.

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How does that work exactly? Do they call you back or do they help you get through faster?

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They basically handle the calling and waiting for you, then connect you when an agent picks up. Really simple to use and way less frustrating than doing it yourself.

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THE WHOLE SYSTEM IS A JOKE! I've been waiting 2 months for my adjudication to clear and they keep saying someone will call me back. Meanwhile I can't pay my rent because my claim is stuck in limbo. They need to hire more people instead of making us wait forever.

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I feel you, the wait times are ridiculous right now

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I had a similar situation last year where I couldn't get through to NYS Department of Labor to check on my claim status after being terminated. The phone lines were always busy and I was getting really anxious about the whole process. A friend told me about this service called Claimyr (claimyr.com) that helped me actually reach a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really took the stress out of trying to get answers about my adjudication process.

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How long did it take them to help you get through? I'm dreading having to call if my claim gets stuck.

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It was pretty quick actually, way better than spending hours on hold or getting disconnected. Worth checking out if you run into phone issues.

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wait so if you get fired you can still get unemployment? i thought only people who got laid off could get it

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It depends on the reason for termination. Laid off or fired for non-misconduct reasons usually qualify. Fired for misconduct usually doesn't. NYS Department of Labor makes the final determination during their investigation.

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