New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Raul Neal

If you're having trouble getting through to NYS Department of Labor to ask about DUA eligibility, I had good luck using Claimyr (claimyr.com) to actually reach a real person. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was stuck trying to figure out if I qualified for DUA or regular UI after storm damage, and talking to an actual NYS Department of Labor rep helped me understand which program applied to my situation.

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Thanks for the tip! I've been trying to call NYS Department of Labor for days but keep getting busy signals or getting disconnected.

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Just want to add that DUA applications usually have pretty tight deadlines once they open up. I think it's like 30 days from when the application period starts? Don't wait around if you think you might qualify - get your paperwork together now in case they announce DUA is available for your flooding incident.

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If you're having trouble getting through to NYS Department of Labor to ask questions or need help with your application, I used a service called Claimyr (claimyr.com) that helped me connect with an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call and getting busy signals.

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never heard of that but might be worth it. spent 4 hours on hold yesterday just to get disconnected

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Just file online at labor.ny.gov - it's pretty straightforward. You'll need your social security number, employment history for the last 18 months, and reason for separation. The sooner you file the sooner you can start receiving benefits.

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wait so if i was making $25/hour full time that would be $1000/week which means id get $500? but you said the max is $504 so id get $504 right??

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Exactly right! If your calculation comes out to more than $504, you get capped at the maximum of $504 per week.

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The whole unemployment system is so confusing honestly. I've been on it twice and still don't fully understand how they calculate everything. At least the weekly claim filing is pretty straightforward once you get the hang of it.

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I had trouble reaching NYS Department of Labor to get details about my disqualification too. Kept getting busy signals and disconnected calls. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to explain exactly why I was disqualified and what my options were for appeal.

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Never heard of that before, is it legit? NYS Department of Labor phone system is definitely terrible though.

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Yeah it's real, they basically just help you get through the phone queue instead of waiting on hold forever. Saved me hours of trying to call.

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THE WHOLE SYSTEM IS DESIGNED TO DENY PEOPLE!! They make it so confusing on purpose so you give up and don't appeal. Don't let them win - file that appeal and fight it!

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I mean you're not wrong about it being confusing but sometimes people really don't qualify based on the rules

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