New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is frustrating. Low unemployment rate sounds good but doesn't help when you're one of the people still looking. At least your claim should process normally though - mine got stuck in adjudication for weeks because of some computer glitch.

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Just keep filing your weekly claims and documenting your job search. The rate might be low now but things can change pretty quickly in the economy.

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I had a really hard time getting through to NYS Department of Labor when I needed to discuss a complex situation like this. The phone lines are always busy and when you do get through, sometimes the representatives give different answers. I ended up using a service called Claimyr (claimyr.com) that helped me get connected to an actual NYS Department of Labor agent without waiting on hold for hours. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. For something this important where you need definitive answers about your specific circumstances, it might be worth getting official guidance directly from NYS Department of Labor.

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How much does that service cost? We're already strapped for cash with the reduced workers comp payments.

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I found it worth it for the peace of mind of getting accurate information quickly, especially when dealing with something that could affect your benefits. But definitely check out their site to see if it makes sense for your situation.

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just wanted to say I hope your husband heals up quickly. construction injuries can be really serious and it sounds like you're dealing with a lot of stress right now.

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Thank you, that's really kind. It's been a tough few months but we're managing.

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probationary period thing shouldnt matter for UI eligibility btw, its more about whether you worked long enough and earned enough wages in your base period

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That's correct - being in a probationary period when terminated doesn't automatically disqualify you from unemployment benefits. What matters is your work history over the past 18 months and whether you were terminated for misconduct or quit voluntarily. If you were laid off or terminated without cause, you should be eligible regardless of probationary status.

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Getting through to NYS Department of Labor on the phone is nearly impossible these days. I spent weeks trying to get someone to explain my eligibility when my claim was in adjudication. Finally used a service called Claimyr (claimyr.com) that actually got me connected to an agent who walked me through everything. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration compared to calling directly.

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Never heard of that before... did they charge you? I've been trying to get through for days about my claim status.

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Yeah there's a fee but honestly worth it when you can't get through any other way. Much faster than waiting on hold for hours just to get disconnected.

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The whole system is so confusing! I was eligible but didn't realize I had to do the job search activities every week. Make sure you keep track of your job contacts because they can ask for your log anytime.

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Good point - you need to make at least 3 job contacts per week and keep records. You can do this through online applications, in-person visits, networking contacts, etc. NYS Department of Labor has specific requirements about what counts as a valid job contact.

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The whole system is ridiculous honestly. They expect you to pay the same amount whether you're making $800 a week or $385 on unemployment. Then they threaten to suspend your license if you fall behind. Makes no sense!

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I get the frustration but child support is for the kids, not optional. At least there's a process to modify it based on income changes.

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just went thru this myself - bring all your unemployment stuff to the court clerk and they help you fill out the forms. also bring proof of job searching since they might ask about that too

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