New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you run into issues getting through to someone at NYS Department of Labor (their phone lines are always swamped), I had good luck using a service called Claimyr at claimyr.com. They helped me get connected to an actual agent when I couldn't get through on my own. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I had questions about my claim status that I couldn't figure out online.

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Is that legit? I'm always skeptical of third-party services for government stuff.

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Yeah it's real. They just help you get through the phone queue basically. I was getting hung up on constantly trying to call myself.

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Don't forget you'll need to file weekly claims every week once you're approved, even if you haven't found work yet. And they require you to do job searches now - I think it's 3 contacts per week but double check that when you file.

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ugh the whole system is such a nightmare. took me 6 weeks to get my first payment because they kept asking for more documentation. make sure you answer every single message they send you or your claim will just sit there forever

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6 weeks?? I really can't wait that long for my rent. Is there any way to speed it up?

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The key is being super responsive to any requests from NYS Department of Labor and making sure you file your weekly claims on time every week. Even if your initial claim is still pending, you need to keep filing weekly or you'll lose benefits for those weeks. Also double-check that all your employer information is exactly correct when you file - any discrepancies can trigger adjudication which adds weeks to the process.

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The whole system is broken anyway. They want accurate numbers but their website crashes half the time when you try to file your weekly claim. How are we supposed to report accurately when their technology doesn't even work properly?? I've missed filing deadlines because of their technical issues and now they're questioning my claim status.

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I understand the frustration, but you can usually file late claims if you document the technical issues. NYS Department of Labor does accept proof of system outages as good cause for late filing. Screenshot any error messages and note the times when you tried to access the system.

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Wait, I'm confused about something. When they ask for work hours, do they mean just the hours I actually worked or also the hours I was scheduled but didn't work due to reduced shifts? My restaurant has been cutting everyone's hours and I'm not sure how to report this correctly on my weekly claims.

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You only report actual hours worked and wages earned. If you were scheduled but didn't work due to lack of business, those don't count as work hours. However, make sure you're still marking yourself as able and available for work if you're seeking full-time employment.

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Mei Lin

I had such a nightmare trying to get through to anyone at the IRS about this. Spent hours on hold multiple times. If you need to reach NYS Department of Labor about tax documents or anything else, I found this service called Claimyr that actually got me through to a real person. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration.

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Thanks for the tip! I might need to call about getting duplicate tax forms since I can't find my 1099-G anywhere.

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omg yes 2020 taxes were the worst!! i filed mine early and then had to amend when they changed the rules about unemployment not being taxable up to that amount, what a mess

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I had such a hard time getting through to NYS Department of Labor when I was laid off. Spent hours on hold just trying to ask basic questions about my claim status. If you run into that problem, I found this service called Claimyr that helped me actually reach a real person at the unemployment office. They have a website at claimyr.com and there's even a demo video showing how it works at https://youtu.be/qyftW-mnTNI. Made the whole process way less stressful when I could actually talk to someone.

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Good to know there are options if I can't get through! Hopefully the online application process goes smoothly but it's reassuring to know there's help available if I need it.

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yeah layoffs definitely qualify you, been there myself. just be ready for the weekly certification process once you get approved - you'll need to certify every week that you're looking for work

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