


Ask the community...
If you're having trouble reaching someone at NYS Department of Labor to clarify the requirements, I used a service called Claimyr that helped me get through to an actual agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows exactly how it works. It was really helpful when I needed to verify my job search requirements and make sure I wasn't going to lose my benefits over a misunderstanding.
Also make sure you're eligible! You need to have worked and earned enough wages in your base period, be unemployed through no fault of your own, and be able and available for work. Since you worked at a restaurant you should be fine but just wanted to mention it.
The whole system is such a mess tbh. I filed in October and it took them 6 WEEKS to process my claim because of some stupid adjudication issue they never explained properly. Good luck dealing with their website crashes and busy phone lines!
The whole unemployment classification system is just academic nonsense anyway! Whether you call it cyclical or structural or whatever, we're all just trying to pay our bills while looking for work. NYS Department of Labor should focus on getting people their money faster instead of making us jump through hoops with job search requirements and weekly certifications.
Getting through to NYS Department of Labor to ask questions about this stuff is nearly impossible with their phone lines always busy. If your sister needs to talk to someone about her specific situation before quitting, she might want to try Claimyr - it's a service that helps people get through to unemployment agents. There's a demo video at https://youtu.be/qyftW-mnTNI and the site is claimyr.com. I used it when I had issues with my adjudication and actually got to speak with someone who could answer my questions.
The harassment angle is probably her strongest case if she can prove it. Document EVERYTHING - dates, what was said, who was there, any emails or texts. NYS Department of Labor takes workplace harassment seriously as good cause for quitting. Just make sure she follows the proper procedures at work first - file complaints, request transfers if possible, give the employer a chance to fix it.
Nia Thompson
THE NYS DEPARTMENT OF LABOR SYSTEM IS SUCH GARBAGE!!! I've been dealing with random errors for months and nobody can ever give you a straight answer about what's wrong. Error codes that don't mean anything, websites that crash constantly, phone lines that hang up on you automatically.
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Mateo Rodriguez
•I feel you on this. The whole system seems designed to make it as hard as possible to actually get your benefits.
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Anastasia Sokolov
Try logging out completely and clearing your browser cache before trying again. Sometimes the system gets confused if you've been logged in for too long or if there are old session cookies.
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Diego Rojas
•Just tried this and still getting the same error x57. Starting to think there might be something wrong with my account specifically.
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