New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Luca Russo

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If you're having trouble getting through to NYS Department of Labor to clarify this kind of thing, I used a service called Claimyr that helped me reach an actual agent when I had questions about my claim. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me from spending hours on hold trying to get simple questions answered.

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Diego Chavez

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That sounds useful, I've been trying to call NYS Department of Labor for days about other issues with my claim and keep getting disconnected. I'll check that out.

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Nia Harris

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FUTA = Federal Unemployment Tax Act. It's definitely an employer tax not employee. But honestly the whole unemployment system is such a mess, I wouldn't be surprised if they start trying to make us pay it too LOL

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Ugh this whole system is such a mess. I've been dealing with NYS Department of Labor for months and it's always something - first it was adjudication delays, now it's processing delays. They really need to get their act together because people are depending on these benefits to survive.

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thanks for posting this, I thought I was going crazy! mine have been slow too

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The system is totally broken when unemployment spikes! They never staff up enough to handle the volume and we all just suffer while they take their sweet time processing claims. Meanwhile bills keep coming...

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Honorah King

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To answer your original question - during high unemployment, more people qualify for the basic 26 weeks of benefits because more people lose jobs through no fault of their own. But processing gets slower due to volume, and extended federal programs only activate when specific economic triggers are met at the state level.

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Thank you! That's exactly what I was trying to understand. So my delay is probably just volume-related, not because the rules changed.

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Yuki Tanaka

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same boat here!! my UI is like $280/week and my mortgage is $1800 😭 this system is broken

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Nia Thompson

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Check with your mortgage company about forbearance options if you haven't already. Many lenders are still offering payment deferrals for unemployment situations.

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Carmen Diaz

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Are you claiming the maximum amount you're eligible for? Sometimes people don't realize they can request a recalculation if their base period wages were higher than what NYS Department of Labor initially used. Worth double checking your monetary determination letter.

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Luca Esposito

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How do I check that? I just took whatever amount they gave me when I filed.

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Summer Green

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ugh the whole unemployment system is such a mess. took me forever to figure out how to navigate their website and then my claim got stuck in adjudication for weeks with no explanation. hopefully you have better luck than i did

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Harold Oh

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Good luck with your application! The initial process is pretty straightforward but be prepared for potential delays if they need to verify anything with your former employer.

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