New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

dont forget u also have to do the job search thing every week to keep getting benefits. its like 3 job contacts per week i think? they changed the requirements recently

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Yes, the work search requirement is back to 3 contacts per week for most claimants. You need to keep a log of your job search activities and be prepared to provide details if requested during an audit.

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The whole system is so confusing! I got approved but my first payment was less than what they said my weekly rate would be. Turns out they deducted taxes and I didn't realize that was optional. Make sure you understand all the deductions before you get your first check.

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The whole partial benefit system is just another way for them to confuse people and reduce payments!! I've been dealing with this bureaucratic nightmare for months and they keep changing my benefit amounts without proper explanation. The NYS Department of Labor website is useless and their phone system is designed to frustrate you into giving up.

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i mean yeah the system sucks but at least partial benefits let you work some without losing everything. could be worse

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Just remember that with partial benefits you still need to certify weekly and report ALL your earnings, even if it's just a few hours. Don't try to hide any income because NYS Department of Labor will find out eventually and then you'll have overpayment issues to deal with. Always better to be honest upfront.

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Good point about reporting everything. I definitely don't want to deal with overpayment problems later on.

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I had issues getting through to NYS Department of Labor when I had questions about my claim funding. Spent hours on hold trying to understand how my benefits were calculated. Finally used a service called Claimyr (claimyr.com) that got me connected to an actual agent who explained the whole state vs federal funding thing. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process way less stressful than trying to call the regular number.

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Did that actually work for you? I've been trying to reach someone at NYS Department of Labor for weeks about my adjudication status.

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Yeah it worked great. Got connected within a few minutes instead of the usual runaround. The agent was able to look up my claim and explain everything clearly.

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The whole system is such a mess honestly. Federal taxes, state taxes, who knows where any of it really goes. NYS Department of Labor could do a better job explaining this stuff to people when they file their first claim.

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I agree, the information they give you is pretty confusing when you're already stressed about being unemployed.

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I filed in December and it wasn't as bad as I expected. Took about 3 weeks to get approved and start receiving payments. The worst part is really just the waiting and not knowing what's happening with your claim.

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It really depends on your situation. If you were laid off through no fault of your own and your employer doesn't contest the claim, it should be relatively straightforward. Problems usually arise when there are questions about why you separated from employment or if there are wage discrepancies. Make sure you have all your employment documentation ready when you file.

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Been dealing with this mess for months. The whole system is backwards - you need money to survive but every program has rules that conflict with the others. I'm on SSDI and lost my part-time job but afraid to file unemployment because of exactly what you're talking about.

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It really is frustrating! Seems like there should be clearer guidance on how these programs work together.

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Mei Liu

My advice would be to contact both agencies before doing anything. Document everything in writing so you have records of what each office tells you. That way if there are problems later you have proof of what guidance you received.

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