New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

File ASAP! The longer you wait the more money you lose. I made the mistake of waiting two weeks because I thought I wouldn't qualify and that was two weeks of benefits I'll never get back. NYS Department of Labor benefits are retroactive only to when you file your claim, not when you became unemployed.

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UGH the unemployment system is so confusing! Why don't they just have clear guidelines about this stuff? I've been going back and forth about filing for weeks because I can't figure out if getting fired for missing work means I'm disqualified or not. This whole thing is giving me anxiety.

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I totally get the anxiety but honestly the best thing you can do is just file. NYS Department of Labor will review your case and make the determination. At least then you'll know for sure instead of wondering.

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The whole system is a mess when unemployment spikes. Last time this happened in 2020 people waited months for payments. At least now it's just a few extra days instead of weeks or months.

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yeah i noticed this too, used to get my money tuesday now its thursday sometimes friday really annoying when you're budgeting

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If you're having trouble getting through to NYS Department of Labor to ask questions or need help with your application, I used a service called Claimyr (claimyr.com) that helped me connect with an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call and getting busy signals.

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never heard of that but might be worth it. spent 4 hours on hold yesterday just to get disconnected

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Just file online at labor.ny.gov - it's pretty straightforward. You'll need your social security number, employment history for the last 18 months, and reason for separation. The sooner you file the sooner you can start receiving benefits.

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wait so if i was making $25/hour full time that would be $1000/week which means id get $500? but you said the max is $504 so id get $504 right??

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Exactly right! If your calculation comes out to more than $504, you get capped at the maximum of $504 per week.

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The whole unemployment system is so confusing honestly. I've been on it twice and still don't fully understand how they calculate everything. At least the weekly claim filing is pretty straightforward once you get the hang of it.

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The whole system is broken anyway. They want accurate numbers but their website crashes half the time when you try to file your weekly claim. How are we supposed to report accurately when their technology doesn't even work properly?? I've missed filing deadlines because of their technical issues and now they're questioning my claim status.

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I understand the frustration, but you can usually file late claims if you document the technical issues. NYS Department of Labor does accept proof of system outages as good cause for late filing. Screenshot any error messages and note the times when you tried to access the system.

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Wait, I'm confused about something. When they ask for work hours, do they mean just the hours I actually worked or also the hours I was scheduled but didn't work due to reduced shifts? My restaurant has been cutting everyone's hours and I'm not sure how to report this correctly on my weekly claims.

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You only report actual hours worked and wages earned. If you were scheduled but didn't work due to lack of business, those don't count as work hours. However, make sure you're still marking yourself as able and available for work if you're seeking full-time employment.

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