New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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THE WHOLE SYSTEM IS DESIGNED TO DENY BENEFITS! They make it so confusing on purpose. I got denied even though I worked for 2 years because they said I didn't earn enough in the right quarters. Make sure you understand their base period calculation or you'll get screwed like I did.

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Ava Kim

That sucks but did you appeal the decision? Sometimes they calculate the base period wrong initially.

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Just went through this myself. The main thing is being unemployed through no fault of your own. Economic layoffs, company closures, end of seasonal work all qualify. Getting fired for poor performance might still qualify but misconduct like stealing or violating company policy usually doesn't. Your 18 months should be plenty for the earnings requirement.

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The Commissioner is Roberta Reardon but she's not going to handle individual claims obviously. For your situation, the Claims Division handles weekly certifications and the Adjudication Unit reviews flagged claims. If your claims are being held up, there's probably a work search requirement issue or they need additional verification.

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Thanks for the specific department names! Do you know if there's a way to escalate within the Claims Division if regular customer service isn't helping?

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ugh same boat here, my weekly claims have been pending forever and nobody can tell me why

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I had so much trouble getting through to NYS Department of Labor when they flagged my claim for review. Kept getting disconnected after waiting on hold for hours. Finally used this service called Claimyr (claimyr.com) that calls them for you and gets you connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me weeks of frustration trying to get answers about my disqualification.

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That sounds helpful! Did they charge a lot for that service?

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It was worth it to actually talk to someone who could explain exactly why my claim was under review and what I needed to do to fix it.

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The whole system is designed to deny as many people as possible! They'll find any excuse - didn't file your weekly claim on the exact right day, missed one job search contact, anything. It's all about saving the state money.

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That's not really true though. Most claims get approved if you follow the rules and meet the requirements.

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Don't forget you also have to register for work with the NYS Department of Labor job search website and keep your profile updated. And if you refuse a suitable job offer without good cause, you can lose your benefits. 'Suitable' generally means work that's similar to your previous job in terms of skills and pay, but as time goes on they might expect you to accept lower-paying positions.

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How much lower can the pay be before it's not considered suitable anymore?

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just apply online at labor.ny.gov and see what happens! worst they can say is no but if you got laid off you'll probably qualify. the whole thing is confusing but once you start the process it gets clearer

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ugh the phone interviews are such a pain! I had mine last month and they asked me like 20 questions about every single job I had in the past 18 months. Why I left each one, what my duties were, how much I made... it was exhausting. But I got approved after so I guess it worked out.

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Don't overthink it too much. They just want to make sure you're eligible and that everything adds up. Common reasons for interviews include voluntary quit situations, misconduct allegations, or if your employer contests your claim. Just be prepared to explain your work history clearly and why you're unemployed now.

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This is good advice. Also make sure you know your social security number and have any documentation handy about your previous jobs in case they ask for specific details.

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