New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

OMG I've been trying to call NYS Department of Labor for WEEKS about this exact question and can never get through! The phone lines are always busy or I get disconnected after waiting forever. It's so frustrating when you just need a simple answer about whether you can collect both benefits.

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I had the same problem reaching them until someone told me about this service called Claimyr that helps you get through to NYS Department of Labor agents. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. It was honestly a lifesaver when I needed to talk to someone about my claim status. Way easier than spending hours trying to get through on my own.

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Just make sure when you file your weekly claim you report your social security as 'other income' if they ask. I think there's a section for that but I'm not 100% sure how it affects the calculation.

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Actually, you don't report social security retirement benefits as income on your weekly claim certification. NYS Department of Labor specifically excludes social security retirement benefits from countable income. You only report wages from work, not social security payments.

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same here! the pay rate should be identical to regular UI benefits

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Just want to add that you'll still need to file your weekly claims even on standby status. A lot of people think they don't have to do anything until they get called back to work, but you absolutely have to keep certifying every week or you won't get paid. The only difference is you don't have to provide proof of job search activities since you're attached to your employer.

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just so you know disaster unemployment usually requires federal declaration of disaster in your area. not every flood or storm qualifies unfortunately

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The timing matters too - you usually have to apply within a certain timeframe after the disaster declaration. Don't wait too long to file your application with NYS Department of Labor. The disaster assistance program has stricter deadlines than regular unemployment.

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Good point about the deadlines. The flooding happened two weeks ago so I should be okay timing-wise. Just want to make sure I understand the benefit amounts before I apply.

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weekly claims are basically just nysdol making sure your still unemployed lol its not that complicated just answer the questions honestly

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The NYS Department of Labor system is such a pain! I've been filing weekly claims for 6 months and half the time the website crashes when I try to submit. Then you have to wonder if it went through or not. And don't even get me started on trying to reach someone by phone when there's a problem!

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I feel you on the website issues. So frustrating when you're already stressed about money.

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If you're having trouble reaching someone at NYS Department of Labor to get a definitive answer about your specific situation, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. It was really helpful when I couldn't get through the regular phone lines to ask about my eligibility questions.

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Thanks for the suggestion! I've been trying to call for days but keep getting the busy signal. I'll check out that video.

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Just wanted to add that you also can't be receiving certain other types of benefits while collecting UI. And if you quit your job voluntarily or got fired for misconduct, you won't qualify. But reduction in hours like yours usually counts as 'involuntary' so you should be good on that front.

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