New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

same boat here, just filed last week and already confused about everything lol

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The key thing about dealing with unemployment is staying on top of all the requirements. Miss your weekly claim deadline and you're screwed for that week. Don't do enough job searches and they'll cut your benefits. The system doesn't give you much room for error so document everything and never assume anything will be automatic.

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Good point about documentation. Should I be saving copies of my weekly claim confirmations too?

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I had trouble getting through to NYS Department of Labor when I needed to check on my claim status after filing. Kept getting busy signals and disconnected calls. Someone told me about this service called Claimyr (claimyr.com) that helps you actually reach an agent. There's a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling.

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Is it legit? I'm always skeptical of third-party services for government stuff.

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Yeah it's real. They just help you get through the phone queue faster. Was way better than spending my whole day redialing the same number.

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The NYS Department of Labor system is so broken. I filed immediately when I got fired last year and it STILL took them 6 weeks to process my claim. Then they wanted all this additional documentation that they never asked for initially. It's like they design the system to frustrate people into giving up.

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That's rough but at least you got it eventually right? Better than not filing at all.

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If you're having trouble getting through to the NYS Department of Labor by phone to ask questions about your claim, I had success using a service called Claimyr (claimyr.com). They help you get connected to an actual agent without waiting on hold for hours. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I needed to clarify some details about my claim status.

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Never heard of this but might be worth trying. The NYS Department of Labor phone lines are impossible to get through on.

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Make sure you have all your employment info ready when you file - your last employer's info, your Social Security number, and details about why you lost your job. The online system will ask for all of this and it's easier if you have it organized beforehand.

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The whole system is a joke honestly. I brought everything they asked for and they STILL found reasons to delay my claim for over a month. Just be prepared for the runaround no matter what you bring.

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That's discouraging but I guess I should prepare for delays. Did you eventually get your benefits sorted out?

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Good luck! The staff at my local office were actually pretty helpful when I went in person last year.

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I had this exact problem and couldn't get through to anyone at NYS Department of Labor for weeks. The phone lines are always busy and the online chat never works. Super frustrating when you're trying to stay compliant with your weekly claims.

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If you're having trouble reaching NYS Department of Labor by phone, I found this service called Claimyr (claimyr.com) that helps people get through to unemployment agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out for situations like this where you need to speak to someone about training requirements.

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Just wanted to add that even if you can't complete this specific training module, make sure you're still doing your other job search activities. The NYS Department of Labor requires documentation of all your efforts, so keep track of everything you're doing even if this one quiz is broken.

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