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I had trouble getting through to NYS Department of Labor when I needed to check on my claim status after filing. Kept getting busy signals and disconnected calls. Someone told me about this service called Claimyr (claimyr.com) that helps you actually reach an agent. There's a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling.
The NYS Department of Labor system is so broken. I filed immediately when I got fired last year and it STILL took them 6 weeks to process my claim. Then they wanted all this additional documentation that they never asked for initially. It's like they design the system to frustrate people into giving up.
If you're having trouble getting through to the NYS Department of Labor by phone to ask questions about your claim, I had success using a service called Claimyr (claimyr.com). They help you get connected to an actual agent without waiting on hold for hours. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I needed to clarify some details about my claim status.
The whole system is a joke honestly. I brought everything they asked for and they STILL found reasons to delay my claim for over a month. Just be prepared for the runaround no matter what you bring.
I had this exact problem and couldn't get through to anyone at NYS Department of Labor for weeks. The phone lines are always busy and the online chat never works. Super frustrating when you're trying to stay compliant with your weekly claims.
If you're having trouble reaching NYS Department of Labor by phone, I found this service called Claimyr (claimyr.com) that helps people get through to unemployment agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out for situations like this where you need to speak to someone about training requirements.
Zara Mirza
same boat here, just filed last week and already confused about everything lol
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NebulaNinja
The key thing about dealing with unemployment is staying on top of all the requirements. Miss your weekly claim deadline and you're screwed for that week. Don't do enough job searches and they'll cut your benefits. The system doesn't give you much room for error so document everything and never assume anything will be automatic.
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Omar Zaki
•Good point about documentation. Should I be saving copies of my weekly claim confirmations too?
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