New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

the processing time depends on alot of factors like if you quit or got fired, if theres any issues with your wages, stuff like that. mine took 2 weeks but my friend's took over a month because they had to verify something with her employer

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I was laid off due to company downsizing so hopefully that helps speed things up. No issues on my end that I know of.

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Just be patient and keep checking your my.ny.gov account daily. The system will update when there's news. In the meantime, make sure you're doing your job search activities because you'll need to start filing weekly claims once approved.

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Here's what I learned after dealing with NYS Department of Labor for months - you need to meet the basic eligibility first: worked enough hours in your base period, lost work through no fault of your own, able and available for work, and actively job searching. The 'when' really depends on WHY you're unemployed. Layoffs = immediate eligibility. Firing for performance = usually eligible after adjudication. Quitting = very limited eligibility unless you can prove good cause. If you're having trouble reaching NYS Department of Labor to ask about your specific situation, I had success using claimyr.com - they help you get through to actual agents. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works.

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Thanks for the claimyr info! I've been dreading trying to call NYS Department of Labor because I heard the wait times are horrible.

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Wait, is that service legit? Seems too good to be true if they can actually get you through to someone at NYS Department of Labor.

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just wanted to add my experience - i was able to file immediately when i got laid off but it still took forever for my first payment because of some stupid adjudication thing. the whole process is such a nightmare honestly

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Adjudication delays are unfortunately common, especially if there are any questions about your separation from work. The key is to keep filing your weekly claims during the process.

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Maybe look into getting a secured credit card? You put down a deposit and that becomes your credit limit. Not ideal but might be better than predatory loans

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This whole system is messed up! You need a car to find work but you can't get money to fix your car because you don't have work. It's like they want to keep people trapped in the unemployment cycle. I went through the same thing and ended up taking a payday loan that took me months to pay off. Such a scam.

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ugh the whole system is such a nightmare. took me 6 weeks to get my first payment because they kept asking for more documentation. make sure you answer every single message they send you or your claim will just sit there forever

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6 weeks?? I really can't wait that long for my rent. Is there any way to speed it up?

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The key is being super responsive to any requests from NYS Department of Labor and making sure you file your weekly claims on time every week. Even if your initial claim is still pending, you need to keep filing weekly or you'll lose benefits for those weeks. Also double-check that all your employer information is exactly correct when you file - any discrepancies can trigger adjudication which adds weeks to the process.

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Raul Neal

If you're having trouble getting through to NYS Department of Labor to ask about DUA eligibility, I had good luck using Claimyr (claimyr.com) to actually reach a real person. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was stuck trying to figure out if I qualified for DUA or regular UI after storm damage, and talking to an actual NYS Department of Labor rep helped me understand which program applied to my situation.

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Thanks for the tip! I've been trying to call NYS Department of Labor for days but keep getting busy signals or getting disconnected.

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Just want to add that DUA applications usually have pretty tight deadlines once they open up. I think it's like 30 days from when the application period starts? Don't wait around if you think you might qualify - get your paperwork together now in case they announce DUA is available for your flooding incident.

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