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I had trouble getting through to NYS Department of Labor when my IHSS case ended unexpectedly. Spent weeks trying to call and getting disconnected. Finally used this service called Claimyr (claimyr.com) that helps you actually reach a real person at the unemployment office. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process so much easier than trying to navigate the phone system myself.
Make sure you apply as soon as possible after your last day of work! Don't wait because there's usually a one-week waiting period before benefits start. Also be prepared for potential adjudication if they need to verify your IHSS employment - it's not uncommon for non-traditional work arrangements to require additional review.
ugh the NYS Department of Labor is THE WORST at communicating anything!! they just send these vague notices and expect you to figure it out yourself. I went through something similar and it took 3 months to get it resolved
I had trouble reaching someone at NYS Department of Labor when I had questions about my base period earnings. Their phone lines are always busy and the online system doesn't always show detailed breakdowns. I ended up using claimyr.com which helped me get through to an actual agent who could explain my work history calculation. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process way less stressful than trying to call for hours.
Don't stress too much about it. With 3 years of steady work you definitely have enough credits. The system is designed to help people who've been contributing through their paychecks. Just keep documentation of your work history and wages in case they need verification during the application process.
Sean Murphy
Been dealing with this for years and honestly the paperwork is a pain but it's just part of doing business. NYS Department of Labor will send you everything you need once you register. Just make sure you keep good records of wages paid because they audit randomly and you don't want to mess around with that.
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Zara Khan
The system also helps stabilize the economy during downturns. When people lose jobs, they still have some income to spend on necessities, which keeps money flowing through local businesses. It's basically a safety net that benefits everyone, not just unemployed workers.
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