Can I get NYS Department of Labor unemployment benefits if I quit my job voluntarily?
I've been working at this retail job for about 8 months and I'm really considering quitting because of some issues with my manager. The work environment has become pretty toxic and I'm stressed out all the time. But I'm worried about money and wondering if I can still get unemployment benefits through NYS Department of Labor if I quit my job voluntarily? I know people who got fired can get benefits, but what about people who quit? I really need to know before I make this decision because I can't afford to be without income for very long.
34 comments


Ava Martinez
Generally, if you quit voluntarily, NYS Department of Labor will deny your unemployment claim unless you can prove 'good cause.' However, constructive discharge due to hostile work environment can qualify as good cause. You'll need to document everything - emails, incidents, any complaints you filed with HR. The key is showing you had no reasonable alternative but to quit.
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StarSeeker
•Thank you! I do have some emails saved. Should I file a complaint with HR first before quitting to strengthen my case?
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AstroAce
Generally speaking, if you quit your job voluntarily, you won't be eligible for NYS Department of Labor unemployment benefits. The system is designed for people who lose their jobs through no fault of their own. However, there are some exceptions called 'good cause' reasons where you might still qualify even if you quit. These include things like unsafe working conditions, harassment, or significant changes to your job that weren't part of your original agreement.
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Ethan Clark
•What exactly counts as harassment or unsafe conditions? My manager has been really verbally abusive and makes comments about my appearance that make me uncomfortable.
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Miguel Ortiz
Yes you can get it but you have to prove good cause. I quit my last job because of harassment and got approved but it took 6 weeks of adjudication. Make sure you keep records of everything and be prepared to explain exactly why quitting was your only option.
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Zainab Omar
•6 weeks is brutal when you need money! Did they backpay you for those weeks once approved?
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Miguel Ortiz
•Yes they backpaid everything but those 6 weeks were really tough financially
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Yuki Kobayashi
You need to be really careful here because quitting without good cause will definitely disqualify you from benefits. If you're dealing with harassment, you should document everything first. Keep records of incidents, dates, times, witnesses if any. You should also try to address it through your company's HR department or file complaints with appropriate agencies before quitting. NYS Department of Labor will want to see that you tried to resolve the situation before leaving.
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Ethan Clark
•We don't really have an HR department, it's a small store. Should I still document everything even if there's nowhere to report it internally?
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Yuki Kobayashi
•Yes absolutely document everything! Even without HR you could contact corporate if it's a chain store, or file complaints with relevant agencies. The key is showing you tried reasonable steps before quitting.
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Gabriel Graham
Generally speaking, if you quit voluntarily you won't qualify for unemployment benefits in New York. The NYS Department of Labor requires that you lose your job through no fault of your own. However, there are some exceptions for 'good cause' situations like unsafe working conditions, harassment, or significant changes to your job terms. You'd need to prove the circumstances made continuing employment unreasonable.
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Alicia Stern
•What kind of documentation would I need to prove good cause? The issues I'm dealing with involve management creating a hostile environment but I'm not sure how to document that properly.
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Carmen Vega
ugh the whole system is so frustrating!! i quit my last job because my boss was literally screaming at employees every day and NYS Department of Labor still denied my claim. they said i should have tried to work it out first but like how do you work out someone being psychotic???
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Andre Rousseau
•Did you appeal the decision? Sometimes the initial determination gets overturned if you can prove it was truly a hostile work environment.
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Drake
I quit my last job and got denied benefits initially, but I appealed and won because I had medical documentation that the stress was affecting my health. The key is having solid evidence that you had no reasonable alternative but to quit.
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Sarah Jones
•How long did the appeal process take? I'm in a similar situation and wondering about the timeline.
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Zoe Stavros
I had a really hard time getting through to NYS Department of Labor when I needed to discuss my disqualification after quitting my job. I kept getting disconnected after waiting on hold for hours. Finally found this service called Claimyr (claimyr.com) that actually got me connected to a real agent within minutes. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me understand my options for appealing the decision.
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Jamal Harris
•Interesting, I've never heard of that before. Did it actually help with your appeal or just getting information?
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Zoe Stavros
•It helped me get through to explain my situation properly. The agent was able to review my case and give me specific guidance on what documentation I needed for my appeal.
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Connor Murphy
The system is rigged against workers anyway. They'll find any excuse to deny your claim even if you have legitimate reasons. I've seen people with documented harassment get denied while others with flimsy excuses get approved. It's all about which adjudicator you get.
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Sebastian Scott
If you're having trouble getting through to NYS Department of Labor to discuss your specific situation, I used a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Sometimes talking to someone directly can help you understand if your circumstances might qualify as good cause before you make the decision to quit.
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Alicia Stern
•Thanks for the suggestion! I'll check that out. Getting through to someone at NYS Department of Labor has been impossible with their phone lines always busy.
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Emily Sanjay
honestly the unemployment system is so messed up, even people who get laid off have trouble getting benefits these days. if you quit you're basically screwed unless you have a lawyer or something
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GalaxyGlider
my cousin quit her job last year and got benefits but idk what the reason was... something about the schedule changing? maybe ask about that
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AstroAce
•Significant changes to work schedule or job duties that weren't agreed to can sometimes qualify as good cause, but it depends on the specific circumstances and how dramatic the changes were.
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Yara Sayegh
If you're having trouble reaching NYS Department of Labor to get specific guidance about your situation, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have this video demo (https://youtu.be/qyftW-mnTNI) that shows how it works. It was really helpful when my claim was stuck in adjudication and I needed answers about good cause requirements.
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NebulaNova
•Never heard of that before, is it legit? I've been trying to call NYS Department of Labor for weeks
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Yara Sayegh
•Yeah it's real, they basically handle the calling for you so you don't have to sit on hold. Saved me hours of frustration
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Keisha Williams
just quit and apply anyway, worst they can do is say no and then you appeal it. i quit my job last year for similar reasons and eventually got approved after the hearing
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StarSeeker
•Did you have to get a lawyer for the hearing or represent yourself?
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Andre Rousseau
Just wanted to say I understand how difficult this situation must be for you. Toxic work environments can really affect your mental health. Whatever you decide, make sure you're taking care of yourself too.
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Ethan Clark
•Thank you, I really appreciate that. It's been affecting my sleep and everything. I just need to figure out the smartest way to handle this financially.
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Jordan Walker
Before you quit, document EVERYTHING. Keep emails, take photos if there are safety issues, get witness statements if possible. Also check if your company has an HR department or employee assistance program you haven't tried yet. Sometimes exhausting internal remedies first strengthens your case for good cause if you do end up quitting.
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Alicia Stern
•That's really good advice about documentation. I haven't been keeping records but I should start immediately. HR hasn't been helpful so far but you're right that I should have a paper trail showing I tried.
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