New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I was in a similar situation last year and had trouble reaching NYS Department of Labor when I had questions about my payment schedule. If you run into issues getting through to them, I found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of busy signals and dropped calls.

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Thanks for the tip! I'll keep that in mind if I need to call them about anything.

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Don't forget about the job search requirements too! You need to make at least 3 job contacts per week and keep a log or they can cut off your benefits. The NYS Department of Labor website has details about what counts as a valid job contact.

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Zara Khan

The system is so broken anyway. Even if they extend benefits the NYS Department of Labor website will probably crash and half of us won't be able to file our weekly claims. I've had nothing but problems with adjudication delays and getting locked out of my account.

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Best advice is to stay informed through official channels - check the NYS Department of Labor website regularly and sign up for their email updates if available. Also make sure you're meeting all current requirements so you don't lose eligibility if something does get extended.

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employers hate unemployment claims because it costs them money in the long run through higher taxes but thats their problem not yours... if they didnt want to pay unemployment taxes they shouldnt have laid people off

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Well, it's a bit more nuanced than that. Unemployment insurance is meant to be a safety net for situations exactly like legitimate layoffs. Employers understand this is part of doing business.

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Just to add - some employers try to classify terminations as 'voluntary quit' or 'misconduct' to avoid the impact on their experience rating. If that happens to anyone reading this, definitely appeal through NYS Department of Labor. You have rights in this process too.

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I've been trying to get through to someone at NYS Department of Labor for weeks about my claim status but the phone lines are always busy. Getting really frustrated with the lack of communication. Has anyone found a way to actually talk to a person there?

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I had the same problem with getting through on the phone. I ended up using Claimyr (claimyr.com) which helped me connect with an actual NYS Department of Labor agent. They have this video demo (https://youtu.be/qyftW-mnTNI) that shows how it works. Basically they handle the calling and waiting for you. I was able to get my claim status cleared up within a few days after waiting weeks trying to call myself.

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Interesting, never heard of that service before. Might be worth looking into since I'm getting nowhere with the regular phone number.

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Just wanted to say keep your chin up! I know the waiting is stressful but most claims do get approved eventually. Make sure you're keeping track of all your job search activities too since you'll need to show you're actively looking for work.

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I had such a hard time getting through to NYS Department of Labor to ask about my benefit amount calculation. Spent hours on hold and kept getting disconnected. Finally found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent who explained everything. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration!

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How does that work exactly? I've been trying to reach someone for weeks about my benefit amount.

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They basically handle the calling process for you and get you connected to a live agent. Much easier than sitting on hold for hours.

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The whole NYS unemployment system is a joke. They make these calculations so complicated on purpose. I've been fighting with them for months over my benefit amount and they keep giving me the runaround. NOBODY at NYS Department of Labor can explain anything clearly!!

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I feel you on the frustration but the calculation formula is actually pretty straightforward once you understand it. The problem is they don't explain it well on their website.

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