New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

Mei Lin

I had such a nightmare trying to get through to anyone at the IRS about this. Spent hours on hold multiple times. If you need to reach NYS Department of Labor about tax documents or anything else, I found this service called Claimyr that actually got me through to a real person. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration.

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Thanks for the tip! I might need to call about getting duplicate tax forms since I can't find my 1099-G anywhere.

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omg yes 2020 taxes were the worst!! i filed mine early and then had to amend when they changed the rules about unemployment not being taxable up to that amount, what a mess

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employers hate unemployment claims because it costs them money in the long run through higher taxes but thats their problem not yours... if they didnt want to pay unemployment taxes they shouldnt have laid people off

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Well, it's a bit more nuanced than that. Unemployment insurance is meant to be a safety net for situations exactly like legitimate layoffs. Employers understand this is part of doing business.

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Just to add - some employers try to classify terminations as 'voluntary quit' or 'misconduct' to avoid the impact on their experience rating. If that happens to anyone reading this, definitely appeal through NYS Department of Labor. You have rights in this process too.

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It's interesting how that 1930s legislation still affects how we file our weekly claims today through NYS Department of Labor. The federal framework requires states to meet certain standards for eligibility and job search requirements, which is why the process is similar across different states but administered locally.

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I never realized the connection between that old law and why I have to do job searches every week for my UI claim. Makes more sense now.

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Just to add some context for your paper - FUTA established the 6% federal tax on employer payrolls that funds the unemployment system. States that meet federal requirements get a 5.4% credit, so they effectively only pay 0.6% to the federal government. This is how NYS Department of Labor gets the money to pay out benefits to claimants like us.

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I had such a hard time getting through to NYS Department of Labor to ask about my benefit amount calculation. Spent hours on hold and kept getting disconnected. Finally found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent who explained everything. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration!

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How does that work exactly? I've been trying to reach someone for weeks about my benefit amount.

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They basically handle the calling process for you and get you connected to a live agent. Much easier than sitting on hold for hours.

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The whole NYS unemployment system is a joke. They make these calculations so complicated on purpose. I've been fighting with them for months over my benefit amount and they keep giving me the runaround. NOBODY at NYS Department of Labor can explain anything clearly!!

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I feel you on the frustration but the calculation formula is actually pretty straightforward once you understand it. The problem is they don't explain it well on their website.

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From what I understand, there are different departments within NYS Department of Labor that handle different types of decisions. Initial eligibility is one thing, but ongoing weekly claims are reviewed differently. Plus if you ever need to appeal a decision, that goes to administrative law judges who are separate from the regular claims processors.

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Good to know about the appeal process, hopefully I won't need that! Just want to get through the initial approval.

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i think its mostly computers that decide unless something looks weird. my friend got approved in like a week but mine took a month because my last job was part time or something

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