New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

honestly the whole system is a mess, spent 2 hours on hold yesterday just to get hung up on

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Good luck with your claim! I remember being so overwhelmed when I first filed. The regular UI ended up covering everything I needed though, and once you get into the rhythm of filing weekly claims it gets easier.

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The whole system is so confusing! I still don't understand why they use quarters instead of just looking at your annual salary. Makes no sense to me.

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Just remember you'll also need to file your weekly claims and do job searches to keep getting paid. The benefit amount is just one part of the process - staying eligible is the ongoing challenge with NYS Department of Labor requirements.

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I had trouble reaching anyone at NYS Department of Labor when I was dealing with my appeal. Kept getting busy signals and when I did get through, they'd transfer me and I'd get disconnected. Someone on here recommended claimyr.com - it's a service that calls for you and gets you connected to an actual agent. Watched their demo video (https://youtu.be/qyftW-mnTNI) and decided to try it. Actually got through to someone who could explain the appeal timeline and what documents I needed. Might be worth looking into if you have trouble getting through on your own.

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how much does something like that cost? seems like you shouldnt have to pay to talk to your own state agency

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I get the frustration but honestly after weeks of trying to get through myself, it was worth it to actually talk to someone who could help. The whole system is overwhelmed and this at least worked.

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Document everything from now on too. If you're still working there during the appeal, keep track of any retaliation or continued unreasonable demands. And if you're looking for new work, keep your job search log updated - you'll need that for your weekly claims.

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You need to be super careful about this. If NYS Department of Labor determines you quit without good cause, you'll be disqualified from benefits entirely. Even if you think you have good cause, they might disagree during the adjudication process. Document everything - your normal hours, the reduced hours, any emails or conversations about scheduling, financial impact, etc.

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This is making me nervous - what if they cut my hours but I stay and just suffer through it? Would I be better off waiting to get fired instead?

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honestly the unemployment system is so messed up right now i wouldn't count on getting benefits either way... my friend quit for good cause and still had to appeal and wait months for her money

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Appeals do take time, but if you have legitimate good cause and proper documentation, you can win. The key is building a strong case before you quit.

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I had this same worry when I was job hunting last year after my layoff. Called the NYS Department of Labor helpline but couldn't get through after waiting forever. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent who confirmed unemployment isn't what they mean by government assistance on those forms. There's even a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Saved me a lot of stress about the whole background check thing.

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That's really helpful! I've been trying to call NYS Department of Labor myself but keep getting the busy signal. How much did that service cost?

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It was totally worth it to get a real answer instead of guessing. Much better than spending hours on hold.

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honestly this whole system is so confusing they should just be clearer about what they're asking for instead of making us guess

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