New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor to ask specific questions about your situation, I recently discovered claimyr.com - it's a service that helps you actually reach a live agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me when I was stuck in adjudication for weeks and couldn't get anyone on the phone.

0 coins

Is that legit? I've been trying to call NYS Department of Labor for 2 weeks about my claim status and keep getting disconnected.

0 coins

Yeah it worked for me. They basically handle the calling and waiting so you don't have to sit on hold for hours. Was worth it just to get some actual answers about my case.

0 coins

Don't forget you can also file your claim before your last day of work if you have advance notice of the layoff! NYS Department of Labor allows you to file up to one week before your employment ends. Just make sure you report your last day accurately.

0 coins

Yuki Ito

I've been trying to update my tax withholding for weeks but the my.ny.gov website keeps timing out when I try to access payment preferences. Has anyone else had this issue? I really don't want to deal with calling NYS Department of Labor because the wait times are insane.

0 coins

I had luck using Claimyr to get through to an actual agent who helped me update my withholding over the phone. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than sitting on hold for hours.

0 coins

Yuki Ito

Thanks! I'll check that out. At this point I'm willing to try anything to avoid the phone nightmare.

0 coins

Wait, so if I'm getting $400 a week and I elect for tax withholding, they'll take out $40 each week? That seems like a lot when you're already struggling financially.

0 coins

It's 10% for federal taxes only. You'll still owe state taxes when you file your return, but at least the federal portion is covered. It's better to have it taken out gradually than to owe hundreds or thousands all at once.

0 coins

The job search thing is no joke - you need to keep detailed records of every application, networking contact, job fair etc. NYS Department of Labor can audit your job search log at any time and if you don't have proper documentation they can disqualify you and make you pay back benefits. I learned this the hard way.

0 coins

omg yes this! I got audited and almost lost my benefits because I wasn't keeping good records

0 coins

The WHOLE SYSTEM is designed to make you jump through hoops and deny you benefits! They'll find ANY excuse to delay or deny your claim. I've been fighting with NYS Department of Labor for months over a simple separation issue. They make it so complicated on purpose to discourage people from applying. Just be prepared for frustration and bureaucratic nonsense.

0 coins

That's really discouraging to hear. I was hoping it would be more straightforward than that.

0 coins

While the system can be frustrating, most straightforward claims do get processed without major issues. Don't let horror stories scare you from applying if you're eligible.

0 coins

Just to add - make sure your bank account is in your name only. Joint accounts sometimes cause issues with the NYS Department of Labor direct deposit system. Also double-check that your bank accepts ACH transfers for unemployment benefits, some credit unions have weird rules about it.

0 coins

ugh the whole payment system is such a mess... i've been trying to switch mine for weeks and keep getting error messages

0 coins

What kind of error messages? Sometimes clearing your browser cache helps with the my.ny.gov portal issues.

0 coins

The whole eligibility system is a JOKE. They make it so complicated on purpose to discourage people from applying. I worked for 2 years and they still tried to deny me because of some technicality about my work schedule. Had to fight them for months just to get what I was entitled to.

0 coins

Same here, the system is designed to reject people first and ask questions later.

0 coins

def check if you were classified as an employee vs independent contractor too. some restaurants try to pull that and if you were 1099 instead of W2 that could affect eligibility

0 coins

I got W2s so I should be good on that front, but thanks for mentioning it!

0 coins

Prev1...817818819820821...1378Next