New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Make sure you have your bank account info ready too for direct deposit setup. Also heads up - after you file your initial claim you'll need to do job search activities and report them when you file your weekly claims. NYS Department of Labor requires you to look for work unless you're on standby status.

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How many jobs do I need to apply to each week? And what counts as job search activities?

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Job search requirements are 3 work search activities per week unless you're in a union with a hiring hall or have return-to-work date within 10 weeks. Activities include applying for jobs, attending job fairs, networking events, or taking training courses. Keep detailed records of everything you do.

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just go early like 8am and wait outside, thats what i did last month when my claim got messed up

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The whole system is ridiculous honestly. Why can't they just have extended hours or better phone support? It's 2025 and we still have to wait in line like it's the DMV in 1995. But yeah, 8:30 AM is when they open, at least that's consistent across most offices.

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The system is so messed up honestly. They make it nearly impossible to prove good cause unless you have a lawyer or something. I quit because my boss was sexually harassing me and they STILL denied my claim initially. Had to appeal and it took 3 months total to get approved. Save yourself the headache and try to get fired instead if possible.

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I understand the frustration, but deliberately trying to get fired can backfire if the employer documents misconduct. It's better to properly document the hostile work environment and quit with good cause.

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yeah my cousin quit her job last year and got unemployment no problem, just told them she had to quit for personal reasons or something. not sure why everyone's making it sound so complicated lol

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That's not accurate - 'personal reasons' typically don't qualify as good cause under NYS Department of Labor rules. Your cousin may have had other qualifying factors or there might be missing details to her situation.

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I had trouble reaching someone at NYS Department of Labor when I had questions about my claim status. The phone lines are always busy and I kept getting disconnected. A friend recommended trying claimyr.com - it's a service that helps you get through to actual NYS Department of Labor agents. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Ended up being really helpful for getting my questions answered about wage calculations.

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Never heard of that service but honestly anything that helps you actually talk to someone at NYS Department of Labor sounds worth it. I spent weeks trying to get through on the phone.

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Just to add - even if your employer goes out of business or stops paying their unemployment taxes, you're still covered. The state has systems in place to handle those situations. Your benefits come from the unemployment insurance fund that all employers pay into, not from your specific employer's account.

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File ASAP! You have to file within like 30 days or something and there's a waiting week anyway. Even if you're not sure if you qualify, just file and let NYS Department of Labor sort it out.

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The system is so confusing though. I got fired from my retail job for 'attitude problems' whatever that means and my claim is still pending after 2 weeks. How do they even decide these things? Do they call your old boss?

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Yes, they contact your employer as part of the adjudication process. Both sides get to present their case. That's why it's important to document everything when you file your claim.

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