New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

If clearing your cache doesn't work, you might need to contact an NYS Department of Labor agent directly. I had a similar issue where the system was mixing up different types of forms and I couldn't get through on the phone for weeks. I ended up using a service called Claimyr (claimyr.com) that helped me reach an actual person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to clear up the system error on my account in just a few minutes.

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I've never heard of that service but if it actually gets you through to someone at NYS Department of Labor it might be worth trying. The regular phone number just hangs up on me.

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Just to clarify for anyone else reading - Form 940 is specifically the Employer's Annual Federal Unemployment (FUTA) Tax Return. Employers use it to report wages subject to FUTA tax and calculate their annual FUTA tax liability. As unemployment claimants, we have nothing to do with this form. If you're seeing it on your weekly claim, it's definitely a system error that needs to be fixed.

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Wait so if I file today but I lost my job last Monday, do I lose that whole week? This is so confusing and nobody explains it clearly anywhere on the NYS Department of Labor website!

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yeah file now! my cousin waited a month thinking he needed to find all these documents first and lost like $1400 in benefits

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Wait I'm confused - is unemployment taxable at the federal level or state level or both? And what about the extra money they give you for dependents?

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Unemployment is taxable for both federal and New York state income taxes. The dependent allowance is also taxable income. The only exception was 2020 when the first $10,200 of unemployment was tax-free federally due to the pandemic, but that was a one-time thing.

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Wait I'm confused about the benefit year thing. I filed in March 2024 but only collected for like 8 weeks because I found work. Then I lost that job in November and had to file again. Does my 26 weeks start over or am I still using up my original benefit year?? The NYS Department of Labor phone system is impossible to get through to ask about this stuff.

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If you're still within your original benefit year (which would be March 2024 to March 2025 in your case), you'd continue using your remaining weeks from the original claim. You wouldn't get a fresh 26 weeks until your benefit year expires and you file a completely new claim.

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I had this exact same situation and couldn't get through to NYS Department of Labor either. Ended up using Claimyr (claimyr.com) to actually talk to someone. They have a service that gets you through to a real agent - there's even a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Finally got my benefit year questions answered instead of being stuck in phone hell.

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Also keep in mind that even after your regular UI benefits end, there might be extended benefits available depending on the unemployment rate. This doesn't happen often but it has in the past during recessions. The NYS Department of Labor will notify you if you're eligible for any extensions.

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yeah but don't count on extended benefits right now, the unemployment rate isn't high enough to trigger them in NY

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dont forget about the work search thing!!! you have to apply for jobs every week and keep records or they'll cut you off. i know people who got denied retroactively because they couldn't prove they were looking for work

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Drake

The whole system is designed to deny as many people as possible honestly. They make it confusing on purpose so people mess up their applications or miss deadlines. But if you follow all their rules exactly and document everything you should be ok

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This is so true. I spent months fighting a denial that was totally wrong and finally got it overturned but the stress was horrible.

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