New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

honestly the whole system is designed to confuse people with all these acronyms and technical terms. they make it so complicated on purpose

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UI is just unemployment insurance like everyone said. Once you get used to the system it's not too bad, just make sure you keep up with your weekly claims and job search log!

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Also remember you need to register with the NYS job search system and do at least 3 work search activities per week once your claim is approved. A lot of people don't realize this requirement until they get their first weekly claim form.

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same boat here, got laid off from retail last month and still figuring out if i qualify

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Also keep in mind that if you worked in multiple states, things get more complicated. NYS Department of Labor will coordinate with other states through interstate claims, but it can delay processing. And if you're on standby status (temporary layoff expecting to return), the rules are slightly different - you don't have to do job searches but you do have to remain available.

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The whole system is so confusing! I wish they would just tell you upfront if you qualify instead of making you jump through hoops. At least once you're approved the weekly claims are pretty straightforward.

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The complexity comes from all the different work situations they have to account for. But yes, once you understand your specific situation, the weekly certification process is much simpler.

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Make sure you're not working ANY hours during weeks you claim benefits, even if it's just a few hours of freelance work. That's what caused my adjudication nightmare last year. NYS Department of Labor flagged every week where I had even minimal earnings and it took forever to sort out.

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Oh no, I did some gig work two weeks ago and reported it. Should I be worried about that causing more delays?

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The key is documentation. Keep records of EVERYTHING - every job application, every phone call, every email. When adjudication happens, having detailed records helps resolve things faster. Also never miss a weekly claim deadline even if you think there might be issues.

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The whole unemployment system is SO confusing honestly. I spent weeks trying to figure out if I qualified because I was working like 15 hours a week but needed full-time work to pay my bills. Turns out I did qualify for partial benefits! I wish they made this stuff clearer on their website.

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If you're having trouble reaching NYS Department of Labor directly to get these questions answered, I actually found this service called Claimyr that helps you get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Sometimes talking to a real person makes all the difference in understanding your specific situation.

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Been there! The basic definition is that you're unemployed if you're without work or working significantly fewer hours than normal, and it's not because you chose to leave or did something wrong. NYS Department of Labor wants to see that you're genuinely looking for work and available to take a job if one comes up.

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