New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

THE WHOLE SYSTEM IS A MESS!!! They make you jump through hoops and then some random person decides your fate. I got denied even though my employer laid me off and it took MONTHS to get it overturned. The appeals process is ridiculous too.

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Ugh that sounds awful! Did you eventually get your benefits?

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So wait, if I understand correctly - a real person reviews each claim? That's actually kind of reassuring. I thought it was all automated these days.

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I had trouble getting through to NYS Department of Labor agents to ask about this exact thing - kept getting busy signals for weeks! Finally used this service called Claimyr (claimyr.com) that helped me get connected to speak with someone. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. The agent confirmed that unemployment rates vary significantly by region but your benefit amount is based on your earnings history, not your location.

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Interesting, never heard of that service. Did they charge you for helping get through to NYS Department of Labor?

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They do have a fee but it was worth it to actually talk to someone instead of calling 50 times a day. Got my questions answered in one call.

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From what I've seen the rural counties definitely struggle more. Agriculture and manufacturing jobs disappeared and there's not much to replace them. NYC area has more diversity in industries so even when one sector is down others might be hiring. But cost of living is so different too - $500/week UI goes a lot further upstate than in Manhattan

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True! I'm collecting max benefits right now and it barely covers my rent in Brooklyn. Thinking about moving somewhere cheaper while I job search.

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Wait so if I quit can I still get unemployment or is that different?? I've been thinking about leaving my toxic job but don't want to screw myself over financially

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Quitting is much harder to get approved for unless you can prove it was for 'good cause' like unsafe working conditions or harassment. Getting fired is actually easier to qualify for than quitting voluntarily.

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Just wanted to say good luck with your claim! The whole process is stressful but most people I know who got fired for non-serious reasons eventually got approved. Make sure you keep filing your weekly claims even while they're reviewing your case.

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The maximum weekly benefit rate in NY is $504 right now so $365 sounds reasonable depending on your earnings history. Just remember you have to report any work you do each week when you file your weekly claim or they'll hit you with an overpayment later.

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Good point about reporting work. I might pick up some shifts here and there while job hunting.

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Been there! The calculation threw me off too when I first filed. One thing to watch out for is if you had multiple jobs during your base period - sometimes employers don't report wages correctly or on time and it can affect your benefit calculation.

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The system is rigged against working people! They make it so hard to get benefits even when you have legitimate reasons for leaving. I've seen people get denied for the most ridiculous reasons. But definitely try if you have good cause - just be prepared for a fight.

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I understand the frustration but the good cause standard exists for a reason. If you have proper documentation and follow the process, legitimate cases usually get approved eventually.

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If you're having trouble getting through to NYS Department of Labor to ask about your specific situation, there's actually a service called Claimyr (claimyr.com) that helps people reach unemployment agents by phone. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I used it when I was stuck in adjudication and couldn't get anyone on the phone for weeks. Really helped me get answers about my claim status.

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Thanks for the suggestion! I might need that if I decide to go through with this. The phone lines are always busy when I try to call.

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