Where does my unemployment money go - NYS Department of Labor payments not showing up
I've been certifying my weekly claims for NYS Department of Labor unemployment for the past month and everything shows as processed on my.ny.gov but I'm not seeing any money in my bank account. My claim status says 'paid' but where does my unemployment money go exactly? I set up direct deposit when I first filed but nothing is coming through. This is really stressing me out because I need to pay rent and I don't know if there's an issue with my account or what. Has anyone else had problems with NYS Department of Labor payments not reaching their bank account even when the system says they were paid?
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Andrew Pinnock
Check your payment method in your NYS Department of Labor account first. Sometimes direct deposit info gets corrupted during system updates. Also verify that the routing and account numbers are correct - even one wrong digit will cause payments to bounce back to NYS Department of Labor. If everything looks right, payments usually take 1-3 business days to hit your account after the 'paid' status shows up.
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Ella Lewis
•I double checked and all my banking info looks correct. It's been 5 business days since it showed paid though. Should I be worried?
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Brianna Schmidt
this happened to me too! turned out my bank was holding the deposit for some reason, you should call them and ask if theres any holds on ACH deposits from government agencies
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Ella Lewis
•Oh wow I never thought about the bank holding it. I'll call them tomorrow morning, thanks!
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Alexis Renard
If your bank info is correct and there's no hold, you might need to contact NYS Department of Labor directly. I had a similar issue last year where payments were getting returned due to a system glitch. The problem is getting through to an actual person - their phone lines are always jammed. I actually found this service called Claimyr (claimyr.com) that helps you get connected to NYS Department of Labor agents faster. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting hung up on.
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Camila Jordan
•How much does something like that cost? I'm already broke waiting for my unemployment money.
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Alexis Renard
•It's worth checking out their site for details, but honestly when you're missing weeks of payments it pays for itself if it gets you connected faster than spending days trying to call yourself.
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Tyler Lefleur
THE WHOLE NYS DEPARTMENT OF LABOR SYSTEM IS A MESS!! I've been waiting 3 weeks for payments that show as 'paid' and nobody can explain where the money actually went. They act like once it says paid on their end that's the end of their responsibility but what good is that if we never receive it???
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Madeline Blaze
•I feel your frustration but getting angry won't help solve the payment issue. Focus on the practical steps to track down where the money went.
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Max Knight
Same thing happened to my cousin last month. She had to file a payment inquiry through the my.ny.gov portal under the 'contact us' section. Took about a week but they eventually found that her payments were being sent to an old account that got closed. They were able to reissue everything once she updated her banking info. Definitely start with checking if your bank account is still active and accepting deposits.
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