Why didn't I get my unemployment payment this week in NYC - NYS Department of Labor claim question
I've been getting my weekly unemployment payments from NYS Department of Labor every Tuesday for the past 6 weeks but this week nothing showed up. I certified my weekly claim on Sunday like always and it shows as processed on my.ny.gov but no payment hit my bank account. I'm in NYC and really need this money for rent. Did anyone else have their payment delayed this week? Is there something wrong with the NYS Department of Labor system?
12 comments


StarSailor
Check your payment history on the NYS Department of Labor website first. Sometimes there can be a delay if there was a holiday or if your bank is processing slower than usual. Also make sure your weekly claim didn't get flagged for any reason - sometimes they hold payments for random verification.
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Sofia Morales
•I checked and it just says 'payment issued' with yesterday's date. My bank usually processes NYS Department of Labor payments overnight so this is weird.
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Dmitry Ivanov
this happened to me last month and it was because I accidentally put the wrong number of days I was available to work. Even though my claim went through the payment got held up for like 3 days until they reviewed it
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Sofia Morales
•Oh no, I hope that's not what happened. I always put 7 days available. How did you find out that was the issue?
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Dmitry Ivanov
•I had to call and wait forever to get through to someone at NYS Department of Labor. They told me what the problem was but it took like 2 hours on hold
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Ava Garcia
If your payment shows as issued but you haven't received it, there are a few possibilities: 1) Bank processing delay (can take 1-2 business days), 2) Your claim got flagged for review, or 3) There's an issue with your bank account information on file. I'd give it until tomorrow and if still nothing, you'll need to contact NYS Department of Labor directly. You can also check if there are any pending issues in your account that need attention.
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Sofia Morales
•Thanks for the detailed response. I'll wait until tomorrow but calling NYS Department of Labor is such a nightmare. Any tips for getting through to someone?
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Miguel Silva
•I recently discovered claimyr.com after struggling to reach NYS Department of Labor for weeks about my adjudication issue. They have this system that calls for you and gets you connected to an actual agent. I watched their demo video (https://youtu.be/qyftW-mnTNI) and decided to try it. Worked way better than sitting on hold for hours. Might be worth checking out if you need to reach someone about your missing payment.
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Zainab Ismail
UGH the NYS Department of Labor system is so unreliable!! I've had payments just randomly delayed for no reason multiple times. Sometimes it's their system glitching, sometimes it's banks being slow. It's SO frustrating when you're counting on that money and it just doesn't show up. I hope yours comes through soon!
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Connor O'Neill
•Same thing happened to me twice and both times it was just a processing delay. Showed up the next day.
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Scarlett Forster
I had this exact same issue two weeks ago! My payment showed as "issued" on the NYS Department of Labor site but didn't hit my account for 3 days. It turned out my bank (Chase) was having some technical issues with processing government payments. I'd recommend checking with your bank first to see if there are any delays on their end before going through the hassle of calling NYS Department of Labor. Also, sometimes payments get delayed if there was a federal holiday recently that affected processing schedules. Fingers crossed it shows up tomorrow!
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Astrid Bergström
•That's really helpful to know about Chase having issues with government payments! I have Bank of America so maybe it's a similar situation. I didn't even think to check with my bank first. Did Chase give you any explanation when you called them about it, or did the payment just randomly show up after 3 days?
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