New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Rita Jacobs

Can you sue NYS Department of Labor unemployment for emotional distress - legal options?

I've been dealing with NYS Department of Labor for 8 months now and honestly my mental health is completely shot. They've denied my claim twice, put me through three different adjudication processes, and I've lost my apartment because of their delays. I'm having panic attacks every time I check my claim status. Has anyone actually sued unemployment for emotional distress? Is this even possible or am I just dreaming? The whole system feels designed to break you down until you give up.

THIS IS EXACTLY WHAT THEY WANT!!! They deny everyone hoping you'll just give up and go away. I've been fighting them for a year and finally got approved but only after threatening to contact my state representative. The whole system is designed to wear you down mentally.

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Did contacting your representative actually help? I'm at the point where I'll try anything.

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My brother went through this same thing and ended up getting a free consultation with a lawyer who handles unemployment cases. Even if you can't sue for emotional distress, they might find other issues with how your case was handled. Worth a shot if you've documented everything.

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Ravi Malhotra

Is supplemental security income the same as unemployment benefits from NYS Department of Labor?

I'm really confused about the difference between supplemental security income and regular unemployment benefits. My neighbor said they're basically the same thing but I don't think that's right? I lost my job at the warehouse last month and I'm trying to figure out what I should apply for. Can I get both at the same time? I heard you have to be actively looking for work for unemployment but I'm not sure if that applies to supplemental security income too. Has anyone dealt with this before?

WAIT can you collect both if you become disabled while on unemployment?? Asking for a friend who got hurt at work and is currently getting UI benefits but might need to apply for disability

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That's a complex situation that would need individual review. Generally if someone becomes unable to work while collecting unemployment, they would need to stop certifying for UI benefits since they can no longer meet the 'able and available' requirement. They should contact NYS Department of Labor immediately to discuss their specific situation.

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thanks this helped me too! I was getting confused by all the different benefit programs

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Kylo Ren

Multiple unemployment questions about NYS Department of Labor claim process - need guidance

I'm completely overwhelmed with my unemployment claim and have so many questions I don't even know where to start. Filed my initial claim 2 weeks ago and it's showing pending but I'm confused about literally everything. Do I need to certify weekly even if my claim isn't approved yet? What happens if I miss the job search requirement deadline? Also getting conflicting info about whether I can work part-time while collecting benefits. My friend said you can't work at all but that doesn't sound right? And what's this adjudication thing that everyone keeps mentioning - is that something I should be worried about? Really just need someone to explain the basics because the NYS Department of Labor website is so confusing and I can't get through on the phone.

If you're having trouble reaching NYS Department of Labor by phone, I had success using a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have this demo video (https://youtu.be/qyftW-mnTNI) that shows how it works. I was stuck in adjudication for weeks and couldn't get answers until I used their service to finally talk to someone who could explain what was holding up my claim.

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Interesting, I'll check that out. The phone situation is definitely frustrating - either busy signal or I get disconnected after waiting forever.

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Never heard of that service but honestly anything is better than trying to call normally. I've probably tried calling 50 times this month.

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Just wanted to say hang in there! I remember being just as confused when I first filed. The system is complicated but once you get into the routine of weekly certifications and job searches it becomes second nature. The key is staying consistent with everything even when your claim is pending.

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CosmicCadet

Who determines if you get unemployment benefits in New York - confused about NYS Department of Labor process

I'm really confused about how the whole unemployment approval process works. I filed my claim three weeks ago and it's been sitting in adjudication status ever since. I keep wondering - who exactly at NYS Department of Labor is looking at my case and making the decision? Is it just one person or a committee? How do they decide if I qualify or not? I worked for the same company for 2 years before getting laid off due to budget cuts, so I thought this would be straightforward. But now I'm second-guessing everything and wondering if there's something wrong with my application.

The decision makers are just regular NYS Department of Labor employees, but they have pretty strict guidelines they follow. For layoffs, they mainly verify that your employer confirms the reason for separation and that you earned enough wages in your base period. Sometimes they need additional documentation which can cause delays.

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Does anyone know what happens if they deny your initial claim? Can you appeal or are you just out of luck?

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You can definitely appeal! You have 30 days from the determination notice to file an appeal with the NYS Department of Labor. The appeal goes to an administrative law judge who reviews the case fresh.

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Lia Quinn

How do you calculate unemployment benefits with NYS Department of Labor?

I'm trying to figure out how the NYS Department of Labor actually calculates my weekly benefit amount. I worked two part-time jobs last year - one paid $18/hour for about 25 hours a week, and another paid $22/hour for about 15 hours weekly. My total gross income was around $31,200 for the year. When I filed my claim last month, they said my weekly benefit rate would be $347, but I have no idea how they came up with that number. Can someone explain the calculation process? I want to make sure they didn't make an error.

Just went through this same thing trying to reach someone at NYS Department of Labor to verify my calculation. Spent hours on hold getting nowhere. Finally used claimyr.com - they got me through to an actual agent in like 10 minutes. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. The agent confirmed my calculation was correct and explained the whole base period thing really clearly.

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How much does that service cost? I've been trying to get through for weeks about my own calculation issues.

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It's way cheaper than the time I was wasting calling myself. Really worth it just to get actual answers instead of guessing whether the calculation is right.

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The whole system is so confusing! Why can't they just show the calculation step by step when they approve your claim? I'm still not sure if mine is right either.

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I agree it should be more transparent. The basic formula is: (Highest quarter wages ÷ 26) = weekly benefit rate, but there are caps and minimum thresholds that can affect the final amount.

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