New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is ridiculous. I made $65K last year and only get $387 a week. Meanwhile my rent alone is $1,800 a month. How are we supposed to survive on these amounts while looking for work?

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I feel you. The benefits barely cover basic expenses, especially in NYC area.

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For anyone still confused about the calculation: NYS Department of Labor looks at your four highest quarters of earnings in your base period, adds them up to see if you qualify, then uses ONLY your single highest quarter to calculate the weekly amount. So if your highest quarter was $13,000, you'd get roughly $250 per week (13,000 ÷ 26 ÷ 2). The exact formula has some variations but that's the basic idea.

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same boat here, worked mostly part time minimum wage and my benefits are terrible. but hey at least we get something right? could be worse

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Actually just realized I might be eligible for other assistance programs since my unemployment is so low. Anyone know if you can get food stamps while collecting unemployment? This whole thing is so confusing.

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The weekly amount can change if you have part-time work during any week. They reduce your benefit based on how much you earn, but there's a small amount you can make without any reduction. I think it's like $143 or something around there for 2025.

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I was having trouble getting through to NYS Department of Labor to ask about this exact thing - the partial work rules. Kept getting busy signals for weeks. Finally used claimyr.com to get connected to an actual agent and they explained the whole partial benefit calculation. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me a lot of frustration trying to call on my own.

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Thanks for that info! I might need to work part-time so good to know there's some wiggle room before they reduce the payment.

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Just remember you also have to do job search activities every week and keep records of it. They can audit your job search log at any time and if you don't have the required contacts, they'll disqualify you and demand repayment of benefits. The requirements are pretty specific about what counts as a valid job contact.

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How many job contacts do I need per week? And what exactly counts as a valid contact?

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For most people it's 3 job contacts per week. Valid contacts include applying for jobs, contacting employers directly, attending job fairs, or networking activities. Just browsing job sites doesn't count - you need to actually apply or make contact.

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If you're having trouble getting through to NYS Department of Labor to clarify this or file your claim, I had success using a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me hours of trying to call and getting busy signals.

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interesting, never heard of that before but the phone lines are definitely impossible to get through on

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Just to add - make sure you file as soon as possible! The NYS Department of Labor has a waiting week but your claim date matters for when your benefits actually start. Don't wait thinking you need to understand every detail first.

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THE NYS DEPARTMENT OF LABOR SYSTEM IS SUCH GARBAGE!!! I've been dealing with random errors for months and nobody can ever give you a straight answer about what's wrong. Error codes that don't mean anything, websites that crash constantly, phone lines that hang up on you automatically.

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I feel you on this. The whole system seems designed to make it as hard as possible to actually get your benefits.

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Try logging out completely and clearing your browser cache before trying again. Sometimes the system gets confused if you've been logged in for too long or if there are old session cookies.

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Just tried this and still getting the same error x57. Starting to think there might be something wrong with my account specifically.

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