New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

File immediately after your last day of work. Don't listen to people who say you can't get unemployment if you're fired - that's not always true. I was terminated for what my employer called 'performance issues' and I received benefits for the full 26 weeks. The adjudication process took about 2 weeks but it was approved. Just be honest on your application about the circumstances.

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ugh the whole system is such a mess... they make it so hard to figure out if you even qualify. but yeah definitely try filing anyway, what's the worst that can happen?

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Exactly - there's no penalty for filing a claim that gets denied for eligibility reasons. Better to try and get approved than not file at all and struggle financially.

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The whole system is so frustrating! They make it sound like there are all these safety nets but when you actually need them they're not available. I've been trying to get through to NYS Department of Labor to ask about this exact thing but their phone lines are always busy. Has anyone had luck actually talking to someone there recently?

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I had the same problem trying to reach them about my claim status. Someone on here recommended using claimyr.com - it's a service that helps you get through to NYS Department of Labor agents. I watched their demo video (https://youtu.be/qyftW-mnTNI) and decided to try it. Actually got connected to an agent within a few hours instead of spending days calling. They explained my whole situation and confirmed there aren't any extension programs available right now.

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That actually sounds really helpful. I'll check that out because I need to understand all my options before my benefits run out completely.

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just wanted to say i feel you on this - went through the same thing and it's really stressful when you see that week counter getting low. make sure you're documenting all your job searches properly because if anything does open up extension-wise you'll want to have everything in order

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One thing that really helped us was implementing better hiring practices. Checking references more thoroughly and having a longer probationary period reduced our turnover, which obviously helps with the unemployment claims.

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yeah but then you still get stuck when the economy tanks and you have to lay people off through no fault of your own

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If you're having trouble reaching NYS Department of Labor to get information about contesting claims or understanding your tax rate calculation, I found this service called Claimyr (claimyr.com) that helps get through to actual agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of being on hold when I needed to contest a questionable claim last year.

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Thanks! The phone system for employers is just as bad as it is for claimants apparently.

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I had such a hard time getting through to the NYS Department of Labor when I needed to check on my claim status after being fired. Spent hours on hold every day for a week. Finally found this service called Claimyr at claimyr.com that actually got me connected to an agent in like 15 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Super helpful when you need to talk to someone about your specific situation instead of just guessing from the website.

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Wow I had no idea something like that existed! If my claim gets complicated I might need to try that.

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is it expensive though? kinda sus that you need a service just to call a government agency

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File immediately! Don't wait. Even if there's an issue with your termination, you want to get the process started. The worst they can do is deny you, but at least you'll know for sure. Plus if you wait too long you might miss deadlines.

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This whole minimum wage thing is such a mess. Companies just cut hours and workers end up worse off than before. At least unemployment benefits exist but it shouldn't have to come to that. NYS Department of Labor should do something about employers who use wage increases as an excuse to slash jobs.

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totally agree, my cousin lost her job when they raised it to $15 in her area

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Just make sure you keep documentation of your normal work schedule and any notices they give you about hour reductions. NYS Department of Labor will want to verify that the reduction wasn't voluntary. Also, you'll need to be available for work and continue job searching if you're on partial benefits, so keep that job search log updated even if you're still working reduced hours.

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Good point about the documentation. Should I ask my manager for something in writing about the hour cuts?

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Definitely get it in writing if possible. Even an email or text message explaining the reason for reduced hours can help support your claim.

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