New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to the NYS Department of Labor by phone to check on your application status, I used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was really helpful when my claim got stuck in adjudication and I couldn't reach anyone for weeks.

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Never heard of that but might be worth checking out, the phone system is basically impossible

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Just to set expectations - filing the initial claim is just the first step. It can take 2-3 weeks before you get your first payment even if everything goes smoothly. If there are any issues with your employment history or reason for separation, it could go into adjudication which adds more time.

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What kinds of issues cause adjudication? I was laid off due to company downsizing so hopefully that's straightforward.

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The whole system is such a mess honestly. I filed three months ago and STILL dealing with adjudication issues. Good luck getting anyone on the phone at NYS Department of Labor - you'll be on hold for hours just to get disconnected.

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What kind of adjudication issues are you having? Sometimes there are things you can do to speed it up.

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Just went through this myself last month! The my.ny.gov portal is pretty user-friendly once you get logged in. Make sure you answer all the questions accurately about why you were separated from your job - being laid off vs fired vs quit makes a difference in how they process your claim.

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Ugh the NYS Department of Labor system is so messed up. They disqualify people left and right and then make it impossible to fix their mistakes. Hope you can get this resolved but honestly don't get your hopes up too high.

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I know it's frustrating but I have to try something. The bills aren't going to pay themselves.

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I've been trying to reach someone at NYS Department of Labor for three weeks about my claim status and it's impossible! The phone lines are constantly busy and the online messaging system never gets responses. This is ridiculous - how are we supposed to resolve anything?

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I had the same problem until I found this service called Claimyr that actually gets you through to NYS Department of Labor agents. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was skeptical at first but it actually connected me to an agent in under 10 minutes when I'd been trying for weeks on my own.

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The whole system is broken if you ask me. They're quick to send overpayment notices but take forever to approve legitimate claims. It's like they assume everyone is trying to cheat the system.

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I get the frustration but there are federal requirements they have to follow for benefit integrity. The focus on preventing improper payments isn't just about being difficult - it's about maintaining the program's funding.

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THE WHOLE SYSTEM IS DESIGNED TO CONFUSE PEOPLE!! They make the benefit calculation so complicated on purpose. I've been dealing with unemployment for years and they ALWAYS find ways to pay you less than you expect. Don't trust their estimates until you see actual payments in your account.

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Also remember your benefits are taxable income so you might want to have taxes withheld from your weekly payments. You can set that up in your my.ny.gov account. I learned that the hard way when I owed money at tax time.

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Oh wow I didn't think about taxes. Thanks for the heads up!

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