New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is rigged anyway! These corporations get tax breaks to automate then we have to pay for unemployment benefits for the workers they displaced. NYS Department of Labor should make companies pay more into the unemployment fund when they automate jobs. It's not fair that taxpayers foot the bill.

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That's actually an interesting point about funding. I never thought about who pays when automation causes layoffs.

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honestly i think robots will eventually do most jobs but it might take longer than people think. like my dad lost his job to a machine in the 80s but found work in maintenance. technology moves fast but people adapt too i guess

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The system is just broken. I've been dealing with NYS Department of Labor for months on different issues and they're completely overwhelmed. Five weeks is unfortunately becoming the new normal for approval times.

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Keep filing your weekly claims! That's super important even if you haven't been approved yet.

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I had issues getting through to NYS Department of Labor when I needed clarification on employer requirements. Spent hours on hold just to get disconnected. Finally used claimyr.com to get connected to an actual agent who could explain the registration process. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much time compared to calling directly.

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Never heard of that service before. Did they actually help with employer questions or just unemployment claims?

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They helped me get through to the employer services division at NYS Department of Labor. The agent was able to walk me through the whole registration process.

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Don't forget about the different FUTA rates too. Standard rate is 6% but you get credit for state unemployment taxes paid, usually bringing it down to 0.6%. Make sure you file your state returns on time or you lose that credit.

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I had the same frustration trying to reach someone at NYS Department of Labor about payment statuses. After waiting on hold for hours multiple times, I found this service called Claimyr that actually got me through to an agent in like 15 minutes. They have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to talk to someone about your payment status.

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interesting, never heard of that before. did they charge you anything for it?

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They do charge a fee but honestly it was worth it to actually talk to a real person instead of getting hung up on over and over. The agent was able to explain exactly what was happening with my payment.

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The whole NYS Department of Labor payment system is confusing as hell. Why can't they just say 'payment processing' or 'payment sent' like normal people? All these vague status messages just make everyone panic for no reason.

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If you're having trouble getting answers about your specific situation or need to verify your unemployment insurance contributions with NYS Department of Labor, I had success using a service called Claimyr (claimyr.com). They help you get through to actual agents when the phone lines are busy. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I needed to check my benefit eligibility last year.

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Thanks for the suggestion! Right now I just needed to understand the deduction but I'll keep that in mind if I ever need to file a claim.

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Just remember that even though you're paying into unemployment insurance, there's no guarantee you'll actually get benefits if you need them. The NYS Department of Labor can be really picky about eligibility requirements and they seem to find reasons to deny claims all the time.

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That's not entirely accurate. Most people who lose their job through no fault of their own do qualify for benefits. The key is understanding the requirements - you need sufficient work history and wages, and you can't be disqualified for misconduct or voluntary quit without good cause.

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