New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The NYS Department of Labor system is so confusing with all these calculations. I filed 3 months ago and I'm still not 100% sure they calculated mine correctly but I was afraid to question it and mess up my payments. The whole thing gives me anxiety.

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Just remember you also have to pay taxes on unemployment benefits so factor that in when budgeting. They don't automatically withhold taxes unless you request it.

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Oh great, another thing to worry about. Can I have them take taxes out automatically?

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Yes, you can elect to have 10% withheld for federal taxes when you file your weekly claims. It's an option in the system.

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THE WHOLE SYSTEM IS DESIGNED TO MAKE YOU WAIT AND HOPE YOU GIVE UP!!! I had an employer who took 2 WEEKS to respond and NYS Department of Labor didn't do anything about it until I called and complained. Don't just sit there waiting - be proactive about following up!

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Wow that sounds frustrating. Did your claim eventually get approved after all that hassle?

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To clarify the earlier question about weekends - yes, those 10 days include weekends and holidays. NYS Department of Labor counts calendar days, not business days, for employer response deadlines. Once that period expires without a response, the claim typically moves forward automatically unless there are other verification issues pending.

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Perfect, that means I should hear something by this Friday then. Thanks for clearing that up!

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The NYS Department of Labor website has a benefit calculator but honestly it's pretty confusing to use. I just waited until my first payment to see what I actually got. Ended up being $489 per week which was better than I expected.

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Don't forget about taxes! They don't automatically withhold federal taxes from unemployment benefits so you might want to elect to have them taken out or set money aside. I learned this the hard way last year.

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Good point! I didn't even think about that. How do I set up tax withholding?

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honestly the whole system is a mess. I've been trying to get through to someone at NYS Department of Labor for weeks about my claim being stuck in adjudication. the phone lines are always busy and when you do get through they just tell you to wait. super frustrating when you're trying to pay bills

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I had the same problem with getting through to NYS Department of Labor agents. Someone on here recommended Claimyr and it actually worked - they got me connected to an agent in like 20 minutes. Check out claimyr.com, they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting hung up on.

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Make sure you file within the first week after losing your job. There's no waiting period in NY but if you delay filing your initial claim, you could miss out on benefits for those weeks. Also keep all your paperwork from your employer about the layoff - you might need it if there are any questions about your separation.

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THE WHOLE SYSTEM IS BROKEN ANYWAY!!! Doesn't matter who's president, NYS Department of Labor takes forever to process claims and the job search requirements are ridiculous. Three contacts a week when most places don't even respond to applications anymore!

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I get the frustration but the job search requirement helps ensure people are actively looking. It's annoying but it's not that hard to meet if you track your applications properly.

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Just keep filing your weekly claims on schedule and don't worry about political changes affecting your regular UI benefits. The unemployment insurance system has operated consistently through many different administrations. Focus on your job search and meeting the NYS Department of Labor requirements - that's what actually matters for keeping your benefits active.

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