Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
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Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
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- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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ugh this happened to my friend too... her company laid off like 20 people but then tried to say she was fired for attendance. she won though because she had all her time cards and stuff. the system is so messed up
One more important thing - make sure you continue filing your weekly claims while this is being disputed. Even if your benefits are temporarily stopped, you can still file and if you win the hearing, you'll get back pay for all the weeks you certified. Don't let this gap in filing hurt your claim.
Oh good point, I wasn't sure if I should keep filing or not. Thanks for clarifying that!
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The pay type progress field tracks your claim through different payment phases in the NYS Department of Labor system. It typically shows stages like 'Initial Review', 'Payment Authorization', 'Active Payments', etc. This helps both you and NYS Department of Labor staff understand exactly where your claim stands in the payment pipeline. It's mostly for administrative tracking purposes.
Perfect explanation, that clears it up completely. I was worried it meant there was some problem with my claim.
If you're having trouble getting clear answers from the NYS Department of Labor website or phone system, I had good luck using Claimyr (claimyr.com) to actually reach a live agent who could explain all these confusing status fields. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Sometimes talking to an actual person makes these system details much clearer than trying to decode them yourself.
Interesting, I've never heard of that service before. Have you used it yourself for NYS Department of Labor questions?
Yes, I used it when I was confused about my adjudication status a few months ago. Much easier than sitting on hold for hours or trying to figure out the cryptic status messages on my own.
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The weekly amount can change if you have part-time work during any week. They reduce your benefit based on how much you earn, but there's a small amount you can make without any reduction. I think it's like $143 or something around there for 2025.
I was having trouble getting through to NYS Department of Labor to ask about this exact thing - the partial work rules. Kept getting busy signals for weeks. Finally used claimyr.com to get connected to an actual agent and they explained the whole partial benefit calculation. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me a lot of frustration trying to call on my own.
Thanks for that info! I might need to work part-time so good to know there's some wiggle room before they reduce the payment.
Just remember you also have to do job search activities every week and keep records of it. They can audit your job search log at any time and if you don't have the required contacts, they'll disqualify you and demand repayment of benefits. The requirements are pretty specific about what counts as a valid job contact.
How many job contacts do I need per week? And what exactly counts as a valid contact?
For most people it's 3 job contacts per week. Valid contacts include applying for jobs, contacting employers directly, attending job fairs, or networking activities. Just browsing job sites doesn't count - you need to actually apply or make contact.
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honestly the unemployment system is so messed up, they approve almost everyone these days regardless of why they got fired. i've seen people get benefits after stealing from their employer! the burden of proof is ridiculous for small business owners
That's not accurate - theft would definitely be misconduct that disqualifies someone. NYS Department of Labor does investigate these cases but you have to provide proper documentation.
Wait I'm confused about this whole thing. If someone gets fired can they always get unemployment? What if they were a terrible employee?
Being a terrible employee isn't automatically disqualifying. NYS Department of Labor distinguishes between inability to do the job (still eligible) vs willful misconduct like violating clear policies (may be disqualified).
Romeo Quest
Same boat here! The waiting is the worst part.
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Val Rossi
This reminds me of when I first filed last year - took me forever to figure out the system. I ended up calling my local workforce development office instead of the main NYS Department of Labor number. They actually helped me understand the job search requirements and even gave me tips on the weekly certification questions. Sometimes the local offices are less busy and more helpful than the main call center. Just thought I'd mention it since I spent weeks being frustrated before I found that out.
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Aria Khan
•I didn't even know there were local offices! Do you remember which one you called?
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