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Kaitlyn Jenkins

How to change NY unemployment direct deposit to my personal bank account?

Can i transfer my benefits to my own bank account ?? Right now my NY unemployment payments are going to my girlfriend's account since i didn't have a bank account when i first filed. I opened my own checking account last week and want to know how to update my payment info. Do i have to call them or can i do this online? don't wanna mess up and delay my payments

Caleb Bell

You can definitely update your direct deposit info online without calling. Just log into your NY.gov account, go to your unemployment dashboard, and look for 'Update Payment Method' or 'Payment Options.' You'll need your bank routing number and account number ready. The change usually takes effect within 1-2 payment cycles. Make sure your new account is fully activated before making the change!

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Kaitlyn Jenkins

Thanks! Do you know if there's any waiting period after I change it? Like will there be a delay in my next payment?

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Danielle Campbell

u gotta do it from the website not the app. i tried on my phone and couldnt find it anywhere

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Kaitlyn Jenkins

Oh thanks for the tip! I was about to try on my phone but I'll use a computer instead.

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Rhett Bowman

To add to what others said, the specific section is under 'Manage Payment Options' after you log in. You'll need: - Your bank routing number (9 digits) - Your account number - Select checking or savings After you submit the change, they'll make a small test deposit to verify the account is valid. This usually takes 1-3 business days. Your next payment will go to the new account IF you made the change at least 3 business days before your payment processing date. Otherwise, one more payment might go to the old account. I've personally had to change mine twice with no issues.

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Abigail Patel

wait they make a test deposit?? i changed mine 2 weeks ago and didnt get any test deposit that i noticed...should i be worried????

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Rhett Bowman

Not everyone notices the test deposit since it's usually less than a dollar and sometimes they just verify the account info with the bank electronically. If you're still getting your payments, you're fine!

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Daniel White

I tried changing my direct deposit online FOUR TIMES and it never worked!!!! The system kept saying it accepted the change but payments still went to my old account. Had to call them and wait FOREVER to get someone to manually update it. The online system is GARBAGE.

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Nolan Carter

I had the exact same issue last month. Kept getting an error message that made no sense. After trying for 2 weeks to change it online, I finally got through to someone who fixed it in 2 minutes. If you're having trouble with the online system, I used Claimyr (claimyr.com) to get through to an agent without waiting on hold for hours. They have a video showing how it works: https://youtu.be/Rdqa1gKtxuE - totally worth it when you need to speak to someone urgently.

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Daniel White

Thanks for the tip! Wish I knew about that service earlier. Spent 3 days trying to get through on the phone.

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Natalia Stone

Anyone knows if changing bank info triggers any kind of review of your claim? I'm worried about doing anything that might pause my payments

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Caleb Bell

Changing your bank info is a routine administrative change that doesn't trigger a claim review. It's completely separate from the benefit eligibility system. You should be fine.

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Kaitlyn Jenkins

Update: I was able to change my direct deposit info online! It was under Payment Options after I logged in. Thanks for all the help everyone! They did say it might take 1-2 payment cycles to take effect.

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Abigail Patel

nice! glad it worked out for u

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Rhett Bowman

Excellent! Just make sure you don't close the old account until you confirm a payment has successfully gone into your new account.

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Danielle Campbell

my cousin had to verify his identity again when he changed his bank info so maybe be ready for that just in case

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Kaitlyn Jenkins

Really? When did that happen to him? Hope I don't have to do that...

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Caleb Bell

If anyone else is looking for this information, you can also update your payment method from direct deposit to debit card (or vice versa) using the same online process. The NY unemployment debit card is now through KeyBank and has fewer fees than the old card system.

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Natalia Stone

the debit card is the worst dont do it!! my friend had his money stuck on there for weeks when there was an issue

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