
Ask the community...
Have you considered looking into public transportation options in your area? Even if you don't use them regularly, having a bus pass or something similar might help your case.
That's a great idea! I'll definitely look into that. Thanks for the suggestion!
13d
This whole unemployment system is a joke. I've been trying to fix an issue for MONTHS. Good luck, OP. You're gonna need it.
Preach! ๐ It's like they WANT us to give up.
1M
Pro tip: if you can't get thru on the main line, try calling your local workforce center. They sometimes have direct lines to TWC and can help with basic account stuff.
Has anyone had any luck contacting their state representative about TWC issues? I've heard sometimes they can help push things through.
I tried this! My rep's office was actually pretty helpful. They couldn't fix everything, but they did get TWC to call me back within a week.
2M
Which rep did you contact? I'm in Austin and could use some help.
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Guys, I know it's frustrating, but please remember the TWC staff are probably overwhelmed too. My cousin works there and says they're understaffed and dealing with way more claims than usual. Doesn't excuse the bad service, but maybe explains it a bit.
Nice try, TWC PR team ๐
2M
Lol I wish. Just trying to add some perspective. Trust me, I'm just as annoyed with them as everyone else.
2M
Pro tip: document EVERYTHING. Every call, every letter, every online interaction. You never know what might be important later.
This!!! ๐ Cannot stress this enough. Saved my butt during my appeal.
2M
Anybody else think its ridiculous we gotta jump through all these hoops just to get what we're entitled to? The system is rigged against us, I swear.
Come on, it's not that bad. They just need to verify everything to prevent fraud. It sucks, but it's necessary.
2M
Found the TWC employee ๐
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I heard they just updated the system last week. Might be some bugs they're still working out. Keep an eye on the unemployment office's social media for any announcements about website issues.
Classic government efficiency ๐ Update the system and break everything in the process.
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Ikr? ๐คฆโโ๏ธ But at least they're trying to improve... I guess?
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Pro tip: Take screenshots of the error messages. If you end up having to call (which you probably will), having those can help the rep understand what's going on faster.
Protip: Document EVERYTHING. Write down who you talk to, when, and what they say. It'll save you headaches later if there are any issues.
Anyone else think its weird that we can order a pizza with our fingerprint but cant reset a government PIN online? ๐ค
LOL truth. Welcome to bureaucracy, where everything's made up and the points don't matter ๐คก
2M
guys. i know its frustrating but remember the people working there are doing their best. the system is overloaded and they're probably stressed too. be nice when u call!
Found the unemployment office worker ๐
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Lol nah, just someone who's been through it and knows being a jerk doesn't help
2M
Have you checked your bank account details in the system? Sometimes payments get held up if there's a mismatch or if your bank rejects the deposit for some reason.
Anyone else notice that their claim status changed online without any notification? I just checked mine and apparently there was an issue I needed to address, but I never got an email or anything. Make sure yall are checking your accounts regularly!
Omg thank you for mentioning this. Just checked mine and same thing happened! ๐ฑ
2M
I'm so fed up with this whole system. Been out of work for 3 months, can't get through to TWC, bills piling up. Anyone know if there's a way to expedite claims for people in dire situations?
Man, I hear ya. It's rough out here. Have you tried reaching out to local charities or churches for temporary assistance?
2M
Thanks for the suggestion. Might have to look into that if things don't improve soon.
2M
This might sound crazy, but has anyone tried faxing TWC? I did this as a last resort and surprisingly got a response within a week. Worth a shot if you're desperate!
Woah, time traveler alert! ๐ ๐ But seriously, if it works, it works!
2M
Lol I know right? Sometimes you gotta go old school to beat the system ๐
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Guys, I just saw on the news that TWC is upgrading their systems next week. Might cause more delays, but hopefully it'll make things better in the long run. Hang tight!
Great, more delays ๐ Thanks for the heads up tho
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Callum Savage
Anyone else notice that the unemployment website is always "under maintenance" when you need it most? ๐
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Ally Tailer
EVERY. SINGLE. TIME. ๐ค
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17d
Aliyah Debovski
It's like they don't want us to get our benefits lol
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Miranda Singer
Heads up, there's a new policy change coming next month that might affect your claim. Make sure to check the official website for updates!
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Quinn Herbert
Oh no, I hadn't heard about this. Do you have any more details?
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Miranda Singer
They're changing some eligibility requirements. I'd link the info but automod might remove it. Just google "[state] unemployment policy changes 2023" and you should find it.
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13d
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