Texas Unemployment

Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the TWC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the TWC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

QuantumQuest

My cousin works for TWC and he said those old balances you see are just like ghost numbers in the system. They don't mean anything after your benefit year ends.

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Fatima Al-Mazrouei

Thanks everyone for the responses! Sounds like I definitely need to file a new claim if I get laid off. Really helpful to know about the base period calculation too - makes me a bit nervous since I was making more in 2021 than I am now, so my benefit might be lower. Anyone know if there's a waiting period between filing and getting your first payment? I should probably start saving more just in case.

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Dmitry Popov

Yes, there's typically a one-week waiting period (sometimes called a "waiting week") before benefits begin. You won't receive payment for this first week, but you still need to request payment for it. After that week, if your claim is approved and you've completed all requirements (ID.me verification, work search requirements, etc.), payments should begin with your first payment request after the waiting week. However, if there are any issues with your claim or identity verification, it could take longer. I'd suggest having at least 4-6 weeks of expenses saved if possible, as even smooth claims can take 2-3 weeks for the first payment to arrive.

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Fatima Al-Mazrouei

That's really good to know - I'll definitely need to build up my emergency fund. Hoping I don't get laid off, but with the way things are going at my company, I want to be prepared. Thanks again for all the information!

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4h

Paolo Conti

The whole "waiting week" thing is another TWC SCAM to make it confusing for people to get their full benefits!!! They DELIBERATELY make the questions confusing so people won't claim what they're entitled to. I've been dealing with their ridiculous system for MONTHS trying to get my benefits straightened out. Don't let them intimidate you!!

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Yara Haddad

While the system can certainly be confusing, the waiting week actually serves a purpose in unemployment insurance programs across the country. It's not unique to Texas. The waiting week helps ensure claims are legitimate and provides time for initial processing. The good news is that Texas does allow you to get paid for this week eventually, which some states don't offer.

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4h

Oliver Wagner

One thing to remember about the waiting week payment - when you do request it after finding work, the system might ask you to verify your employment details like start date, employer name, etc. Make sure you have all that information ready when you file for it. I had to submit my first paystub as verification when I claimed my waiting week.

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Connor Murphy

That's really helpful to know, thank you! I'll make sure to save my first paystub and keep all the employment details handy for when I file for the waiting week. Seems like I can either file now or wait until after I start the new job - both are valid options.

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4h

Anastasia Fedorov

Wait has he had ANY job since getting let go last year? Even part time work? Because if he got a new job and then lost THAT job within the last year, he could possibly file based on the newer job loss!

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Chloe Anderson

He did some handyman work for cash over the summer but nothing with actual payroll. I don't think that would count, would it?

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4h

Luca Romano

Unfortunately, cash work wouldn't establish a new base period since those wages weren't reported to TWC through an employer's quarterly wage reports. Only W-2 employment or properly reported 1099 work (where the employer paid unemployment taxes) would qualify for establishing a new claim.

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4h

Sean Doyle

Sorry to hear about your father in law's situation. My neighbor went thru something similar last year. The missed benefits hurt but the silver lining was that WorkForce Solutions helped him with his resume and he found a better job than his old one within 2 months!

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Chloe Anderson

That's encouraging to hear! I think he's been feeling too old to start something new, but maybe with some support he'll feel differently.

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4h

Isabella Santos

Mine took about 4 business days after my appeal hearing, but that was a few months ago. I've heard TWC is processing faster now. One thing to know: if your backweek amount is over $5000, they sometimes split it into multiple payments for security reasons. So don't panic if you only see part of your expected amount at first.

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Javier Mendoza

That's really good to know! My backpay should be around $6,200 so I might see it split up. Appreciate the heads up so I don't freak out if that happens.

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4h

Emma Thompson

Quick update question - has your payment status changed in the system yet? Sometimes the TWC portal will show a payment date before you actually receive the money, which can help you plan. Also, make sure your direct deposit information is correct in the system - I've seen cases where people won appeals but had outdated banking info.

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Javier Mendoza

Good reminder! I just double-checked my direct deposit info and it's correct. Still no payment date showing yet, but the portal now says "Payment Processing" instead of just "Appeal Approved" so I guess that's progress? I'll keep checking it throughout the day.

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4h

Ethan Taylor

One more thing - the appeal hearing isn't your only chance. If you lose, you can request a re-hearing within 14 days if you have good cause, or appeal to the Commission. Many people give up after the first appeal, but persistence can pay off. Also, don't forget to keep requesting payment while your appeal is pending! Many people forget this step and lose weeks of potential benefits if they eventually win.

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NebulaNova

Thanks for mentioning this! I wasn't sure if I should keep doing the payment requests during the appeal. I'll make sure to keep doing them.

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4h

Aisha Khan

I FORGOT to mention!!! Make sure you talk about how your manager was treating you BEFORE the PIP!! It sounds like they were targeting you after you reported them and that's RETALIATION!!! The fact they never had problems with your work for years before this is SUPER IMPORTANT!!!

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Mateo Hernandez

This is a great point. The hearing officer will definitely be interested in the timing between your HR complaint and the sudden performance concerns. If you can establish this pattern, it strengthens your case considerably.

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4h

Dylan Cooper

I went thru this last year when i was on unemployment. got a part time job at HEB, still claimed partial unemployment for like 2 months. they paid my waiting week after i had been working there about 6 weeks. its all about how much money you've earned while on unemployment.

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Zoe Papanikolaou

Thanks for sharing your experience! It's really helpful to hear from someone who went through almost the exact same situation.

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4h

Amara Nnamani

Just curious - when they paid your waiting week, was it the full amount or was it reduced because of your part-time job? When I got mine it was reduced.

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Zoe Papanikolaou

Good question! They paid me the reduced amount, not the full amount. It was offset by my part-time earnings from that week, just like my regular unemployment payments have been.

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4h

Connor O'Neill

This happened to my brother too! Except his was filed as "power outage" instead of hurricane damage. These intake agents really need better training. It took him 7 calls to even get someone who knew how to fix the category. He ended up using Claimyr.com to get through after days of busy signals. Their system held his place in line and got him connected to an actual TWC agent who could fix the coding issue. Their demo video shows how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh

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StarSailor

I've been hearing about this Claimyr thing. Does it actually work? I'm desperate to talk to someone before my hearing.

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4h

Dmitry Ivanov

Just an important note for anyone with disaster-related claims: make sure you're still completing the work search requirements unless you've been explicitly exempted. Many disaster claimants think they don't need to search for work, but unless TWC has specifically waived this requirement for your disaster area, you still need to complete and report your minimum 3 work search activities each week. Otherwise, you could be disqualified even after winning your appeal.

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Sofia Morales

This is a good point! In my case, they did waive the work search requirement for the first 4 weeks after Hurricane Delilah, but then I had to start doing the 3 activities per week. I made sure to document everything through WorkInTexas.com to be safe.

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4h

CosmicCommander

Why would you even file if you know they might take it? Maybe wait until you've paid off more of the balance? Just a thought

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Natasha Volkova

This is actually not good advice. Failing to file taxes when required is illegal and can result in penalties worse than losing your refund. Additionally, the statute of limitations for TWC overpayment collection is quite long, so delaying filing may not help. The better approach is to file on time but be prepared for the offset.

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4h

Yara Nassar

Thanks everyone for the advice and sharing your experiences. Sounds like I should definitely expect them to take my full refund based on what most of you have said. I'll try calling TWC to see if I can apply for that hardship waiver, though it sounds like those are hard to get approved. I just wish they'd be more transparent about the whole process instead of making it so confusing. I've been responsible about making my payments, so it feels unfair that they'll still take my whole refund. But I guess looking at the bright side - at least it'll knock down my balance faster. I'll update here after I file to let everyone know what happened in case it helps someone else.

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Keisha Williams

That's a great attitude to have about it. And yes, please do update us when you find out what happens. Each situation can be a bit different, and your experience might help others in the future.

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4h

Omar Fawaz

same thing happened to me! it took 5 days for mine to show up. what was ur appeal for? i had to fight them saying i quit when i was actually laid off. took forever but i won!

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Emma Davis

Mine was also about job separation - they initially said I was fired for misconduct but I provided evidence showing it was actually a position elimination due to restructuring. Glad you won your case too!

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4h

Malik Johnson

did u get paid yet? curious how long it ended up taking

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Emma Davis

Just got the deposit this morning! So it was 6 business days total from when I received the appeal decision. Such a relief!

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4h

Malik Johnson

awesome! glad u got ur money!

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4h

GalaxyGuardian

Sorry to go slightly off-topic, but does anyone know if getting fired "at will" affects how long you can receive benefits? I'm in a similar situation but worried my benefits might be shorter because I was fired instead of laid off.

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Anastasia Sokolov

Being terminated "at will" doesn't affect the duration of benefits. In Texas, if you qualify, you typically get 26 weeks of regular UI benefits. What would affect eligibility is being fired for misconduct, but a simple "at will" termination without cause should not impact your benefit duration. The amount and duration are calculated based on your base period wages, not the reason for separation (as long as you qualify).

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Diego Rojas

UPDATE: Just got the determination letter in my correspondence inbox today! I'm officially approved. Thanks everyone for your help and advice. For anyone in a similar situation - yes, when the status changes from "under review" to showing a benefit amount, it most likely means approval, but wait for the official letter to be 100% certain.

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Luca Esposito

Congrats!! So happy for you! How many days did it take between seeing the benefit amount and getting the letter?

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4h

Diego Rojas

It took exactly 3 business days from when the benefit amount appeared to when I got the electronic determination letter in my correspondence inbox. Still waiting on the paper copy in the mail.

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