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I'm going through this nightmare too and honestly, this thread is both reassuring and terrifying at the same time! Filed my appeal in early August for a $2,400 overpayment - they're claiming I received benefits while working, but I reported every single hour and dollar through their system religiously. I even called to double-check my reporting multiple times during that period because I was paranoid about making mistakes. It's been over 4 months now with no hearing date, and like everyone else here, I get different timelines every time I manage to get through to someone (which is maybe 1 out of every 20 calls). The most recent agent told me they're "severely understaffed" and appeals are taking 8-10 months now, which means this definitely won't be resolved before tax season. What really gets me is that I've been paying into this system for years through my payroll taxes, and now when I actually needed unemployment benefits during a rough patch, they're treating me like a criminal for their own system errors. I have bank statements, pay stubs, and screenshots of every report I submitted, but apparently that doesn't matter until they get around to scheduling my hearing. The tax refund anxiety is real - I'm expecting about $3,100 back and that money is already earmarked for catching up on bills and fixing my car. The thought of them intercepting it for an overpayment I don't actually owe is keeping me up at night. Definitely going to look into that Claimyr service and the deferral request form mentioned here. Thanks everyone for sharing your experiences - at least we know we're not alone in this mess!
Dmitry, your situation sounds incredibly frustrating and way too familiar! The "severely understaffed" excuse they keep giving everyone is getting old - like that's supposed to make us feel better about waiting 8-10 months for basic due process. It's especially infuriating when you were so careful about reporting everything correctly and even called to double-check. The fact that you have bank statements, pay stubs, AND screenshots should make this a slam dunk case once you finally get your hearing. I'm in a similar boat with solid documentation but still stressed about the waiting game. That 8-10 month timeline they gave you is honestly terrifying - at this rate some of us might not get hearings until next fall! I'm definitely feeling the same anxiety about tax season. It's so wrong that we have to worry about losing money we're legally entitled to while fighting their mistakes. The whole system feels designed to punish people for their own administrative failures. Thanks for sharing your experience - knowing others are dealing with the same broken system and unreasonable delays does help, even though it sucks that any of us have to go through this. Hang in there and keep all that documentation organized!
I'm going through this exact same nightmare and it's honestly making me question the entire system! Filed my appeal back in October for a $1,950 overpayment they claim I owe because I supposedly didn't report contract work - except I have PROOF that I reported every single payment through their online portal, including confirmation emails and screenshots of the submissions. What's driving me absolutely crazy is that I've now called 63 times (yes, I'm keeping a detailed log) and have only spoken to an actual human being 4 times. Each conversation gives me completely different information - one agent said 5-6 months, another said 7-9 months, and the last one couldn't even locate my appeal initially and acted like I was lying about filing it! The tax refund situation is causing me serious anxiety. I'm expecting around $2,600 back and that money is already allocated for rent, groceries, and keeping my utilities on. The thought that TWC could just steal it while my appeal is still pending for THEIR mistake is absolutely infuriating. I've been unemployed for 8 months and this refund is literally what's going to keep me afloat. After reading through this thread, I'm definitely going to try that Claimyr service and hunt down that mysterious "Request to Defer Collection" form. It's ridiculous that we have to become detectives and pay extra fees just to get basic information about our own cases. The whole system feels designed to exhaust us into giving up and paying money we don't owe. Samuel, I really hope you get your hearing scheduled soon - 5 months is already way too long and the stress isn't fair to any of us!
Chloe, I'm so sorry you're dealing with this mess too! 63 calls with only 4 actual conversations is absolutely unacceptable - that kind of documentation of their failure to provide basic customer service could actually be really valuable if you end up having to escalate this further. The fact that one agent couldn't even find your appeal initially is terrifying and shows how disorganized their system really is. Your situation with the contract work reporting sounds identical to what so many of us are experiencing - we did everything right, have the proof, but still get stuck in this endless waiting game while they hold our financial lives hostage. It's especially cruel when you're already struggling financially and that tax refund is literally keeping you housed and fed. I'm definitely going to start keeping a detailed call log like you're doing. The more documentation we have of their failures and inconsistent information, the better case we might have later. Your confirmation emails and screenshots should absolutely win your appeal when you finally get that hearing - it's just a matter of surviving the wait. Stay strong and keep fighting! None of us should have to choose between paying money we don't owe or risking losing our tax refunds. The system is broken but at least we're all supporting each other through it.
Wow, this thread has been incredibly helpful! I'm in a similar situation - just got my first job out of college 6 months ago and got laid off last week. Reading through everyone's experiences, I'm realizing I probably don't have enough quarters either. @Mason, thanks for sharing your situation - it's reassuring to know I'm not the only one confused by this system! The advice about checking which base period TWC used is really smart. I'm going to dig out my determination letter when it comes and make sure they calculated everything correctly. One question for the group - if someone worked part-time during school (like 10-15 hours a week for a year), would those wages potentially count toward the base period quarters? Or do you need to meet a minimum earnings threshold per quarter for it to "count"? I had a campus job my senior year but wasn't sure if those small paychecks would make any difference. Also planning to keep better track of my earnings going forward so I'll know exactly when I can reapply. This whole experience is definitely a crash course in how unemployment works!
@Morgan - Yes, those part-time wages from your campus job definitely count toward your base period! There's no minimum earnings threshold per quarter for the wages to "count" - every dollar you earned gets included in TWC's calculation. The key requirements are having wages in at least 2 quarters of your base period AND meeting the total wage requirements (37 times your weekly benefit amount). So if you worked that campus job for a year, you likely have wages in 4 quarters, which actually puts you in a much better position than @Mason who only worked 4 months. Even small paychecks add up - I've seen people qualify with surprisingly low quarterly wages because they had consistent part-time work across multiple quarters. When your determination letter arrives, definitely check which quarters they used for your base period calculation. With 6 months at your recent job plus a year of campus work, you might actually qualify! The campus wages could be the difference between approval and denial. Good luck!
@Morgan - @Ravi is absolutely right about those campus wages counting! I actually work in workforce development and see this scenario a lot. Every dollar of wages matters for TWC calculations, no matter how small the paycheck. Since you mentioned working part-time for a year during school plus 6 months at your recent job, you likely have wages spread across 6+ quarters, which is way better than having all your wages concentrated in just one or two quarters. This distribution could actually make you eligible even if your total wages seem low. Here's what to look for when your determination letter arrives: 1. Which 4 quarters they used as your base period 2. Your total base period wages 3. Whether you have wages in at least 2 of those quarters 4. If your highest quarter is at least 1.5x your wages in another quarter Don't assume you'll be denied just because the paychecks were small - I've seen people with $2,000 total base period wages get approved because they met all the distribution requirements. The fact that you're thinking ahead about tracking earnings shows you're already learning from @Mason's experience. Keep us posted on how it turns out!
I'm a self-employed accountant who just successfully completed this process last month, so I wanted to add a few practical tips that really helped me: **Documentation Organization Tip**: Create a single PDF file with all your key documents in order - tax returns first, then 1099s, bank statements, and client cancellation emails. This makes uploading much easier and ensures nothing gets lost in their system. **Timeline Management**: While others mentioned 4-6 weeks, mine actually processed in just 3 weeks because I called the TWC customer service line exactly 7 days after applying to confirm they received all my documents. Sometimes a simple check-in call can prevent your application from sitting in a queue. **Work Search Strategy**: For the 3 weekly work search activities, I mixed traditional job applications (about 1 per week) with business development activities (networking events, client outreach emails, professional development courses). The key is being very specific in your descriptions - instead of "sent client emails," write "contacted 5 potential clients via email regarding tax preparation services, including XYZ Company and ABC Corporation." **Benefit Calculation Reality Check**: My benefits came out to about 35% of my previous average monthly net income. It's not great, but it definitely helps bridge the gap while rebuilding your client base. The client cancellation situation you described sounds very similar to what I experienced - definitely document those as "economic conditions beyond your control." You're going to get through this!
@TechNinja This is such practical advice! I love the idea of creating one organized PDF - that sounds way better than uploading documents piecemeal and worrying about them getting lost. The 7-day follow-up call tip is brilliant too. I'm definitely going to be proactive about checking in rather than just waiting and hoping. Your work search strategy breakdown is exactly what I needed to hear. I was worried about how to properly document client outreach activities, but your example of being specific with company names and services offered makes total sense. That level of detail probably helps TWC understand that you're genuinely trying to rebuild your business rather than just going through the motions. The 35% benefit calculation is honestly about what I was expecting based on my Schedule C numbers, so that helps set realistic expectations. It's not ideal but like you said, anything helps while trying to get new clients lined up. Thanks for sharing such detailed, actionable advice - this thread has been incredibly helpful for understanding what to expect going into this process!
I just went through this exact process as a freelance copywriter who lost 80% of my clients in January due to budget cuts. Here's what I wish someone had told me upfront: **The Application Process**: You'll use the same online system as regular employees, but when it asks about employment status, select "self-employed" and be very detailed in explaining your business and why your income dropped. Don't just say "lost clients" - be specific like "clients terminated contracts citing budget reductions due to economic conditions." **Essential Documents to Gather Now**: - 2024 tax returns (Schedule C is crucial) - All 1099s from clients - Business bank statements for past 6 months - Every client cancellation email (even vague ones help) - Business license/registration if you have it **Key Things I Learned**: - Benefits are calculated on NET Schedule C income, not gross revenue - The system may initially seem to deny your claim, but that's normal for self-employed applications - Start documenting work search activities immediately (networking, client outreach, professional development all count) - Call TWC exactly one week after applying to confirm they received your documents **Timeline**: Mine took 5 weeks total, but I think being super organized with documentation prevented longer delays. Your situation with clients canceling due to budget cuts definitely qualifies as involuntary income loss. Save every email mentioning cost-cutting or service pauses - that's your evidence that this wasn't your choice. The process is intimidating but absolutely doable with the right preparation. Feel free to ask if you have specific questions!
This thread has been such a lifesaver! I just went through this exact situation last month - TWC called me about my part-time evening classes at Tarrant County College while I was collecting benefits after my retail management position was eliminated. I was terrified when I got the call, but reading experiences like @Mikayla Brown's really helped me prepare. The investigator was actually pretty reasonable once I explained that my classes were only Monday/Wednesday 6-9pm and that I was completely available during all business hours. I made sure to emphasize that I would absolutely quit school if offered suitable full-time employment. The key thing that seemed to help was that I had already documented everything - my class schedule, my work availability, and my ongoing job search activities. When the investigator asked for details, I was able to give specific times and even offered to email my course schedule as proof. Got my determination letter about 10 days later confirming my benefits would continue without interruption. Such a relief! For anyone going through this now, definitely take @Declan Ramirez and @Sean Matthews advice seriously about being clear on your priorities and availability. TWC really does seem to focus on whether school actually interferes with your ability to work, not just punish people for trying to improve their skills. Thanks to everyone who shared their experiences here - this community support makes such a difference when you're dealing with these stressful situations!
@Reina Salazar congratulations on getting through your investigation successfully! Your experience really reinforces what everyone else has been saying about preparation and clear communication being key. It s'so helpful to hear another specific timeline - 10 days seems to be pretty consistent from what people are sharing here. I love that you had everything documented ahead of time and could offer to email your course schedule right during the call. That level of organization probably made such a good impression on the investigator. It shows you re'taking both your education and your work availability seriously, which is exactly what they want to see. Your point about TWC focusing on actual interference rather than just punishing people for self-improvement is so important. This whole thread has really changed my perspective on how reasonable they can be when people are honest and prepared. Thanks for adding your success story to help encourage others going through this stressful process!
This entire thread has been absolutely amazing to read! As someone who's been putting off enrolling in some IT certification courses because I was terrified TWC would cut my benefits, all of these success stories are giving me the confidence to finally move forward with improving my skills. What really stands out to me is how consistent everyone's advice is - be honest, document everything, emphasize work availability, and make it crystal clear that employment is your top priority. It's also reassuring to see that TWC investigators seem to be pretty reasonable when people are prepared and transparent about their situations. @Sofia Torres (the claims examiner) - thank you SO much for sharing that insider perspective! Knowing that the success rate is actually high for honest claimants with limited class schedules makes this feel so much less scary. Your tip about being specific with availability times is gold - I'm definitely going to prepare exact hours rather than just saying "available for work." And @Mikayla Brown thanks for starting this discussion and updating us on your positive outcome! Threads like this are exactly why I love this community - real people sharing real experiences to help others navigate these challenging situations. I'm going to bookmark this entire conversation for reference when I enroll in my courses next month!
@Mateo Rodriguez I m'so glad this thread is giving you the confidence to pursue those IT certifications! That s'exactly why sharing these experiences is so valuable - helping people move forward with skill development instead of being paralyzed by fear of losing benefits. Your plan to be specific about availability hours is really smart. Based on everything shared here, IT certifications are probably viewed very favorably by TWC since they directly relate to employability in so many fields. The fact that you re'being proactive about preparing for the conversation shows you re'already thinking like the successful cases we ve'seen here. I d'also suggest looking into whether your IT certification program might qualify for any TWC-approved training benefits - @Malik Thomas mentioned that some programs are actually encouraged by workforce development. Even if not, the pattern from everyone s stories'is clear: online/flexible scheduling + honest communication + prioritizing work = successful outcome. Best of luck with your certifications! Make sure to come back and share your experience if TWC does investigate - this thread is becoming such a great resource for the community.
Dallas Villalobos
I just wanted to add one more perspective that might be helpful. I went through a very similar situation about 18 months ago - employer appealed after 6 weeks claiming performance issues when I was originally told it was a "position elimination." What really helped me during the hearing was having a written statement prepared that I could refer to if I got nervous. I kept it to one page with bullet points covering: 1) What I was told when terminated, 2) My recent performance history, 3) Complete lack of any disciplinary actions, and 4) The timeline showing their story change. The hearing officer actually commented that my organization and preparation made it easy to follow my case. Meanwhile, my former employer seemed unprepared and kept contradicting themselves when asked for specifics about these alleged "performance issues." I won my appeal and continued receiving benefits without any interruption. The whole experience taught me that these late appeals often happen because employers get hit with their quarterly UI tax bill and suddenly want to fight every claim to reduce their rates. Stay strong and trust that the truth will come out during the hearing. You've got excellent documentation and a clear timeline showing their story doesn't add up. The hearing officer will see right through their attempt to rewrite history!
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Mateo Lopez
•This is exactly what I needed to hear! Having that one-page written statement with bullet points is such a smart approach - I can definitely see how that would help me stay organized and calm during the hearing. Your experience with the employer seeming unprepared and contradicting themselves gives me a lot of hope, especially since my situation sounds so similar to yours with the "position elimination" vs performance issues story change. It's really encouraging to know that the hearing officer actually appreciated your preparation and organization. I'm definitely going to create that one-page summary this weekend with those exact bullet points you mentioned. The insight about employers getting their quarterly UI tax bills and suddenly wanting to fight claims makes so much sense - it explains the weird timing of this whole appeal. Thank you for sharing your successful outcome and for the encouragement to trust that the truth will come out. Everyone's advice in this thread has transformed my panic into actual confidence that I can handle this hearing and win my case!
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TillyCombatwarrior
Reading through all this advice, I just want to echo what everyone's been saying - you really do have a strong case here! The 7-week delay combined with their complete story change from "budget cuts" to "performance issues" is going to be a huge red flag for the hearing officer. I had a similar situation where my employer waited until they got their quarterly tax notice before suddenly deciding to appeal. What really sealed the deal for me was having documentation that contradicted their claims - it sounds like your positive performance reviews and lack of any disciplinary action will serve the same purpose. One thing I'd add to all the great preparation advice you've gotten: during the hearing, don't be afraid to pause and think before answering questions. It's better to take a moment to give a clear, factual answer than to rush and potentially say something confusing. The hearing officer will appreciate your thoughtfulness. You've been doing everything right with your work searches and payment requests, and now you're preparing thoroughly for the hearing. That shows you're taking this seriously and handling it professionally. Based on everything you've shared, I really think you're going to come out of this just fine. Good luck on Tuesday - you've got this! 🍀
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