In addition to the previous suggestions, using tools like Claimyr can indeed be beneficial if you're willing to spend some money for quicker access to TWC representatives. Claimyr has helped many people get through the long wait times. However, it's important to be cautious and ensure you're using reputable services, as there could be potential scams out there. Consider reading reviews and getting feedback from others who have used the service. Remember to also explore all free alternatives first, as public resources should ideally provide the support needed without extra costs. Persistence, documentation, and using multiple channels of communication like online accounts and social media can also increase your chances of a quicker resolution.

lol good luck. i've been waiting 6 months for mine. TWC is a joke 🤡

Listen up, I've been through this rodeo before and I've got some tips for ya: 1. Don't panic! Missed calls happen all the time. 2. Call them back immediately. Like, stop reading this and call NOW. 3. If you can't get through, keep trying. Be persistent. 4. Document everything. Write down when you called, who you spoke to, what was said. 5. Check your online account for any updates or messages. 6. If all else fails, reach out to your local representative's office. They can sometimes help push things through. Remember, you're not alone in this. The system is overwhelmed, but keep fighting for what you deserve!

I feel ya, OP. The unemployment system is a total mess rn. I missed a call too and it took me WEEKS to get through to someone again. My advice? Start calling first thing in the morning when they open. Keep hitting redial like your life depends on it (cuz let's be real, it kinda does 😅).

Claimyr sounds like a viable option if you're at the end of your rope, but remember, it's a paid service. While it can save time and frustration, it's important to weigh the cost against your current financial situation. For those needing immediate help, it could be worth it, but others might prefer exhaust other free methods first. Additionally, it's crucial to keep advocating for systemic improvements in how these services are delivered. If people feel the need to pay to navigate public services, it points to a larger failing in the system that needs addressing.

Anyone else feel like we're living in a dystopian novel? Fighting to get basic support during a global crisis. What a time to be alive. 🙃

Have you tried contacting them through social media? Sometimes their Twitter support is more responsive than phone.

am i the only 1 who thinks its crazy we still use PINs in 2023? like cmon TWC get with the times 🤦‍♂️

Quick question for those who've done this before - how far back were you able to backdate? Is there a limit?

Hey OP, make sure you have a good reason for backdating. They won't just do it because you forgot to file or something. Common reasons they accept are: - You were too sick to file - You didn't know you were eligible - There was a system error that prevented you from filing Hope this helps!

Pro tip: if you get through to someone and they can't help, don't hang up! Ask to be transferred to a tier 2 specialist. They have more authority to fix account issues.

Hey OP, make sure you're checking your mail too. Sometimes they send important notices about account issues through snail mail (because apparently it's still 1995 🙄

Using Claimyr can certainly be a game changer in navigating the TWC's cumbersome phone system. The tool dials through the frustrating phone menus and holds, eventually connecting you directly with a live representative. While this service comes at a cost of $20, many users have found it saves them time and hassle, making it worthwhile. However, it's essential to note that even though Claimyr offers a solution for handling phone queues, it doesn't address systemic issues within TWC itself. Users should still persist with traditional methods such as contacting local representatives, checking for identity verification issues, and staying informed about account updates. Exploring multiple avenues can increase the chances of resolving unemployment benefit issues more efficiently. Ultimately, while Claimyr's service provides a helpful alternative, advocating for comprehensive improvements to TWC's systems should remain a priority for long-term relief.

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/V-IMvH88P1U

Has anyone else's claim been stuck on "pending" for weeks? I'm losing my mind here.

Pro tip: if you have a friend or family member who speaks another language, try the non-English lines. Sometimes theyre less busy.

This might sound weird, but try calling right when they open or like 5 minutes before they close. I've had luck getting through that way before.

Have you tried updating your info online? Sometimes the website works better than trying to call.

The whole system is broken. I've been trying to file a claim for THREE WEEKS now. It's ridiculous that we can't even get basic help when we need it most. 😡

Here's what worked for me after weeks of trying: 1. Call right when they open (8:00 AM in my state) 2. If you get a busy signal, hang up and redial immediately 3. Keep doing this until you get into the queue 4. Once in the queue, DO NOT HANG UP no matter how long the wait 5. Have all your info ready when you finally get through It took me about 50 redials, but I finally got through and resolved my issue. Good luck!