Texas Unemployment

CommunityGovernment Services

Can't reach Texas Unemployment? Claimyr calls for you, so you don't have to wait on hold.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Live agent or your money backRefund policy

Using Claimyr will:

  • Connect you to a human agent at the TWC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the TWC drops your call
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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

TWC Error: Online Claim Failed, Can't Reach Agent by Phone - Help Needed

I tried to file my unemployment claim online but got an error message telling me to call instead. Has anyone else had this problem? I've been trying to get through on the phone for days but can't reach an agent. It's so frustrating! Any advice on how to actually talk to a human?

The whole system is broken. I've been trying to file a claim for THREE WEEKS now. It's ridiculous that we can't even get basic help when we need it most. 😑

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I feel you. It’s hard to believe this is the best system we have for such a critical need.

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Here's what worked for me after weeks of trying: 1. Call right when they open (8:00 AM in my state) 2. If you get a busy signal, hang up and redial immediately 3. Keep doing this until you get into the queue 4. Once in the queue, DO NOT HANG UP no matter how long the wait 5. Have all your info ready when you finally get through It took me about 50 redials, but I finally got through and resolved my issue. Good luck!

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This is actually solid advice. I did something similar and it worked after a few days of trying. Persistence is key!

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50 redials seems daunting but it's a reality for many. Patience pays off!

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TWC Unemployment: Denied Benefits Despite Eligibility, Need Help Contacting Real Person

I'm at my wits end with the unemployment office. I got laid off a couple months ago and applied for benefits right away. The thing is, I keep getting denied every week even though I'm doing everything they ask - applying for jobs, submitting claims on time, you name it. What's really frustrating is that other people from my company who got laid off at the same time are getting their benefits no problem. I only got one random payment for one week, but nothing since then. I tried appealing online but haven't heard anything back. It's been over a month without any income and I'm starting to panic. Has anyone else dealt with this? Any advice on how to actually get through to a real person and fix this mess?

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/V-IMvH88P1U

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$20 just to talk to someone? The system is so broken 😀

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Claimyr has definitely helped many people, but it's unfortunate such services are necessary in the first place.

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I heard they updated their system recently and it's causing all kinds of glitches. Might explain why your coworkers are getting paid and you're not. Hang in there!

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It's frustrating that system updates can cause so much trouble for users. Hope it gets resolved soon.

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TWC Unemployment: Union Member Not Getting Paid Despite Work Search Exemption - Can't Reach Anyone

Hey everyone, I'm having trouble with my unemployment payments. I'm in a union and exempt from work search requirements, but I'm still not getting paid. I've responded to all the messages in my inbox. Anyone else dealing with this? It's been weeks and I can't get through to anyone on the phone. The line is always busy or I'm on hold forever. Any advice on how to actually talk to a human at EDD?

I swear, dealing with EDD is harder than my last job. Maybe we should all apply to work there and fix it from the inside πŸ•΅οΈβ€β™‚οΈ

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Imagine the interviews: 'Do you have patience of a saint?

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We'd definitely make some major changes!

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have u tried faxing them? i know it sounds crazy but i got a response that way

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ikr? but hey, if it works it works πŸ€·β€β™‚οΈ

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Sometimes the old-school methods are surprisingly effective!

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