TWC Error: Online Claim Failed, Can't Reach Agent by Phone - Help Needed

I found a way to solve unemployment claim filing errors, watch this: https://www.youtube.com/watch?v=zgAlJM4guNw

I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/V-IMvH88P1U

Has anyone tried contacting their local representative? I've heard some people have had success getting help that way when they can't get through to EDD directly.

I successfully used Claimyr to reach a live agent, and I can confirm it works as described. However, it's essential to weigh the cost against your urgency. If you absolutely need to get through and have the means, it might be worth it. But for those on a tight budget, it's crucial to consider other options first, such as persistently calling during low-traffic hours or trying alternate methods like faxing. It's also good to remember that Claimyr isn't affiliated with any government services, so while it's a legitimate tool, it's a third-party solution providing a workaround to a broken system.

Ugh, I feel your pain. The online system is a joke. I had the same issue last month and it took me over a week to finally get through on the phone. Keep trying early in the morning, that seemed to work best for me.

Thanks for all the suggestions, everyone. I'll keep trying early mornings and maybe look into that calling service if I get really desperate. It's just so annoying that we have to jump through all these hoops!

I'm in the same boat as you, OP. It's so frustrating. I've been trying to file for weeks now and keep getting error messages. The whole system needs a major overhaul. Hang in there!

Lol welcome to the club 🤡 Been trying to sort out my claim for 2 months now. The system is a joke and nobody seems to care. Good luck tho!

Have you tried using the callback feature on their website? I heard it works sometimes, but I haven't had any luck with it myself. 🤷‍♀️

Pro tip: if u get thru to a real person, ask them for there direct extension. Sometimes theyll give it to u and u can bypass the whole phone tree next time 👀

have you tried faxing your claim? i know it sounds old school but i heard from a friend that it can sometimes work when the online system is being glitchy

The whole system is broken. I've been trying to file a claim for THREE WEEKS now. It's ridiculous that we can't even get basic help when we need it most. 😡

Here's what worked for me after weeks of trying: 1. Call right when they open (8:00 AM in my state) 2. If you get a busy signal, hang up and redial immediately 3. Keep doing this until you get into the queue 4. Once in the queue, DO NOT HANG UP no matter how long the wait 5. Have all your info ready when you finally get through It took me about 50 redials, but I finally got through and resolved my issue. Good luck!