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Malik Robinson

EDD website won't let me file unemployment claim online - keeps crashing. Help!

I was trying to file for unemployment online but the system won't let me complete it. Has anyone else run into this issue? I tried calling but got disconnected after being put on hold. Any advice on how to actually get through to someone or fix the online application?

I found a way to solve unemployment filing system issues, watch this: https://www.youtube.com/watch?v=pffX9iEDzfk

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Ugh, the unemployment system is such a mess rn. I've been trying to file for weeks and keep getting error messages. Have you tried clearing your browser cache and cookies? Sometimes that helps with the website glitches.

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Yeah, I've tried that already. No luck 😞 The website just keeps crashing when I hit submit.

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Same here! It's so frustrating. I've been trying to file since last month and still nothing.

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Damn, sorry to hear that. Guess we're all in the same sinking boat 🚢

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I found a way to actually get someone on the phone! I used this site called claimyr.com. It's a calling tool that dials through the phone menu, stays on hold, and then connects you when a live agent picks up. It costs $20, but it worked for me. Here's a video about it: https://youtu.be/Ize0EkN4HDI

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Sounds too good to be true. Are you sure it's legit?

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I was skeptical at first too, but I can confirm it's real. Saved me hours of frustration.

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How long did you have to wait before getting connected?

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It took about 2 hours, but I didn't have to sit by the phone. They called me when an agent was on the line.

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Pro tip: try calling right when they open in the morning. I got through after only 30 minutes on hold last week.

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The whole system is a joke. They need to hire more people or upgrade their servers or something. It's ridiculous that we can't even file for benefits we're entitled to. 🤬

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Preach! 🙌 I've been saying this for months. The government really dropped the ball on this one.

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Have you tried reaching out to your local state representative? Sometimes they can help push things through or at least give you more info on whats going on with the system.

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That's a good idea, I hadn't thought of that. I'll give it a shot, thanks!

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OK, here's what I've learned after dealing with this for 3 months: 1. Keep trying the website at odd hours. Like 2 AM or 6 AM. 2. If you get an error, screenshot it and note the time/date. 3. Call right when they open (usually 8 AM) and be prepared to redial for an hour. 4. If you get through, explain the online errors. They might be able to override. 5. Check your spam folder for emails from them. 6. Make sure all your info matches exactly what's on your W-2. 7. If all else fails, try the claimyr service someone mentioned or contact your state rep. Hang in there, it's a nightmare but you'll get through eventually!

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This is gold 💯 Saving this for later, thx!

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Wish I had this info months ago. You're the real MVP 🏆

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I'm dealing with the same exact issue! The website crashes every single time I try to submit my claim. I've been unemployed for 2 weeks now and still can't get through the system. Has anyone tried filing by mail as a backup option? I'm wondering if that might be more reliable than the online portal right now. Also, does anyone know if there are specific browser requirements that might help? I've tried Chrome and Safari with no luck.

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Hey @Heather Tyson! I haven't tried filing by mail yet, but that might actually be worth looking into as a backup. For browsers, I've heard some people have better luck with Firefox or even Internet Explorer/Edge - apparently the site was built with older tech. Also, try disabling any ad blockers or browser extensions that might interfere. The system seems super finicky about anything that could block scripts or cookies. Let me know if you find a solution that works!

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@Heather Tyson I actually had success filing by mail when the online system kept failing me! It takes longer to process like (2-3 weeks vs online which is supposed to be faster ,)but at least you know your claim got submitted. You can download the paper forms from the EDD website - look for DE "1101i form." Make sure to send it certified mail so you have proof they received it. As for browsers, I ve'also heard Edge works better sometimes because the EDD site seems to be optimized for older Microsoft tech. Good luck!

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