Can't reach EDD on phone for weeks - any tips to actually talk to a human?

I found a way to solve EDD phone system frustration, watch this: https://www.youtube.com/watch?v=KgN9g0_NK4M

Welcome to the club, buddy. EDD's phone system is a nightmare. I've been trying for weeks to get through. It's like they're purposely making it impossible to talk to anyone. 🤬

I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/1X-mEsLtbmQ

Here's what I've learned after dealing with EDD for months: • Call early in the morning, right when they open • Use the trick where you press 1-2-4 as soon as the automated message starts • Keep trying even if you get a busy signal. Sometimes it takes 50+ attempts • Be prepared with all your info ready when you do get through • If all else fails, contact your local assembly member's office. They can sometimes help push things through Hope this helps someone. Stay persistent!

ugh im in the same boat. been trying to reach edd for 2 weeks now. this system is so broken 😫

Have you tried contacting them through UI Online? Sometimes you can get a response faster that way than calling.

Pro tip: call the employer line instead of the claimant line. They usually pick up faster and can still help with most issues.

Anyone else notice how the hold music is always WAY louder than the actual rep when they pick up? Nearly blew out my eardrums last time 🙉

Honestly, at this point I'm convinced EDD is run by a bunch of hamsters on wheels. How hard is it to answer a damn phone?

Have you tried reaching out to your local assemblymember or state senator? They sometimes have direct lines to EDD and can help push your claim through.

Plot twist: there are no actual EDD employees. It's all just an elaborate social experiment to see how long we'll keep calling 🤡

I feel your pain! I went through the same nightmare for almost a month. Here's what finally worked for me: I started calling at exactly 8:00 AM when they open, but instead of the main number, I called the disability insurance line (1-800-480-3287) and explained that I needed help with my UI claim. They were able to transfer me to the right department and I actually got through! It took about 45 minutes on hold but way better than the endless busy signals. Also, make sure you have your social, claim number, and all your docs ready because they move fast once you get someone. Don't give up - you'll get through eventually! 💪

I've been in this exact situation! After weeks of frustration, I discovered that calling the Spanish language line (1-800-326-0404) even if you don't speak Spanish can sometimes get you through faster. When they answer, just politely explain that you need English assistance and they'll usually transfer you to an English-speaking rep. The wait times are often shorter because fewer people know about this option. Also, try calling on Wednesdays or Thursdays - I noticed Mondays and Fridays are absolutely brutal. Hang in there, Miguel! The system is broken but you'll eventually get through. 🤞

I just went through this same ordeal last month and finally broke through! Here's my winning strategy: Download an auto-dialer app (I used "Auto Redial" on Android) and set it to call the main EDD number every 30 seconds starting at 7:58 AM. I know it sounds excessive, but I got through on attempt #73 after 2 hours. Also, once you're in the phone tree, press 1 for English, then 1 again for UI claims, then 2 for existing claims, then 4 for claim questions. This specific sequence seemed to have shorter hold times than other options. Most importantly - DON'T HANG UP even if you're on hold for 2+ hours. I made that mistake twice and had to start over. The reps are actually really helpful once you get through, so it's worth the wait. Stay strong! 💪