EDD Paid Family Leave: Can't get through on phone after 100+ tries. Help!
I've been trying to get through to EDD for my paid family leave claim for weeks now. It's driving me crazy! I've called over 100 times, even right when they open at 8:00 AM, but I still can't get through. Has anyone else had this problem? Any tips on how to actually reach a human being there?
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Tom Maxon
I found a way to solve EDD paid family leave contact, watch this: https://www.youtube.com/watch?v=UnCuqZ-JyvY
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Mateo Hernandez
Ugh, I feel your pain! I was in the same boat last month. It's like trying to win the lottery or something. 🎰
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Aisha Khan
More like trying to win the misery lottery 😭 EDD needs to get their act together!
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Ethan Taylor
fr fr 💯 its a joke how hard it is to get ahold of them
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Yuki Ito
I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM
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Carmen Lopez
Sounds too good to be true. Are you sure it's legit?
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Yuki Ito
Yeah, I was skeptical at first too, but I can confirm it worked for me. Saved me hours of frustration.
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AstroAdventurer
How long did it take for them to actually get through?
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Yuki Ito
It took about 2 hours for me, but I didn't have to sit there listening to hold music the whole time. They just called me when an agent was on the line.
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Andre Dupont
Here's what worked for me: 1. Call right at 8:01 AM (not 8:00, they're not ready yet) 2. If you hear 'thank you for calling' hang up and redial 3. Keep doing this until you hear the hold music 4. Once you're on hold, DO NOT HANG UP 5. Average wait time for me was about 2-3 hours It's a pain, but it eventually worked. Good luck!
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Zoe Papanikolaou
This is solid advice 👌 Worked for me too after like a week of trying
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Jamal Wilson
2-3 hours?! ain't nobody got time for that 😩
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Mei Lin
Have you tried contacting your local assembly member's office? They can sometimes help expedite EDD issues.
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Liam Fitzgerald
I swear EDD is run by a bunch of 🤡🤡🤡 How hard is it to answer the damn phone?
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GalacticGuru
Careful, those clowns control your money 😂
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Liam Fitzgerald
True dat. Maybe I should send in a troupe of actual clowns to fix their system 🎪
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Amara Nnamani
Anyone know if theres been any improvement since they updated there system last month? I herd they were sposed to add more phone lines or somethin
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Giovanni Mancini
Lol, 'improvement' and 'EDD' in the same sentence? Good one! 🤣
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Fatima Al-Suwaidi
I called last week and it seemed about the same tbh. Maybe slightly better but still a nightmare
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Dylan Cooper
Pro tip: if you have a complex issue, try to get transferred to Tier 2 support. They're usually more helpful and can actually make changes to your claim.
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Sofia Morales
How do you get transferred to Tier 2? Just ask?
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Dylan Cooper
Yeah, just explain that your issue is complex and ask if they can transfer you to a Tier 2 specialist. Sometimes they'll do it, sometimes not, but worth a shot!
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Khalil Urso
I totally feel your frustration! I went through the exact same thing a few months ago. What finally worked for me was calling the technical support line (1-833-978-2511) instead of the main PFL line. They can sometimes transfer you directly to a PFL specialist and the wait times seemed shorter. Also, try calling on Wednesdays or Thursdays - seemed like Mondays and Fridays were the absolute worst. Don't give up, you'll get through eventually! 💪
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Dmitry Volkov
Same exact situation here! I've been at this for 2 weeks straight and it's absolutely ridiculous. What really gets me is that they have all these automated messages saying "we're experiencing high call volumes" - like, when are you NOT experiencing high call volumes?? 🙄 I tried the claimyr.com service that someone mentioned and honestly it was worth every penny of that $20. Saved me literally days of my life sitting on hold. Also discovered that if you call the SDI line first (1-800-480-3287) and then ask them to transfer you to PFL, sometimes they can do a warm transfer that bypasses the main queue. Not guaranteed but worked once for me! This whole system is broken and needs a complete overhaul. Hang in there everyone - we shouldn't have to jump through these hoops just to get help with our own benefits! 😤
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Liam Sullivan
Oh wow, the SDI transfer trick is brilliant! I never thought about trying that route. Definitely going to give that a shot along with the claimyr service if I keep striking out. It's so frustrating that we have to become detective-level experts just to access our own benefits. Thanks for sharing these workarounds - this thread is becoming like a survival guide for dealing with EDD! 🙏
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Sofia Ramirez
Ugh, I'm going through this exact same torture right now! 😩 Been trying for almost a month and it's like they only have one person answering phones for the entire state. I'm starting to think the hold music is just a myth at this point - I've never even heard it! The most frustrating part is that I NEED to update my claim info but there's literally no other way to do it except by phone. Their online system is useless for anything beyond the basics. Reading through all these tips is giving me some hope though - definitely going to try that technical support line trick and the SDI transfer method. At this point I'm willing to try anything! Thanks everyone for sharing your experiences, at least I know we're all suffering together 😭
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Sebastian Scott
I feel you so hard on this! 😫 The "one person for the entire state" comment made me actually laugh out loud because that's exactly what it feels like. I've been in the same boat for about 3 weeks now and was starting to think I was doing something wrong. But seeing everyone's experiences here is both comforting and infuriating at the same time - like, we shouldn't ALL have to become phone ninjas just to get basic help! I'm definitely going to try that technical support number someone mentioned earlier and maybe bite the bullet on the claimyr service. At this point $20 is nothing compared to the hours of my life I've already wasted. Thanks for posting this - misery loves company and this thread is proof we're not alone in this nightmare! 🤝
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Carmen Ruiz
I'm so glad I found this thread! I've been banging my head against the wall for the past two weeks trying to get through to EDD for my PFL claim. It's honestly reassuring (but also depressing) to see that literally everyone is dealing with this same nightmare. I've tried calling at 8 AM sharp, throughout the day, even right before they close - nothing! The system just hangs up on you or gives you that "we're experiencing high call volumes" message. Reading through all these tips is like finding a treasure trove of survival strategies. I'm definitely going to try the technical support line (1-833-978-2511) that @Khalil mentioned, and maybe the SDI transfer trick too. At this point I'm willing to try anything short of camping outside their building! 😤 Thank you all for sharing your experiences - knowing we're all in this together makes it slightly less maddening!
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Victoria Jones
Right there with you! 🤝 I just started my PFL claim process last week and already hitting the same brick wall everyone's talking about. It's honestly mind-boggling that in 2024 we still have to deal with phone systems from the stone age! I'm bookmarking all these tips - the technical support line number, the SDI transfer trick, even considering that claimyr service. It's crazy that we need a whole strategy guide just to talk to someone about our own benefits, but here we are! Thanks for pulling all these resources together in one place. At least when I finally do get through (fingers crossed 🤞) I'll have a game plan thanks to everyone's shared wisdom!
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