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EDD Paid Family Leave: Can't get through on phone after 100+ tries. Help!

I've been trying to get through to EDD for my paid family leave claim for weeks now. It's driving me crazy! I've called over 100 times, even right when they open at 8:00 AM, but I still can't get through. Has anyone else had this problem? Any tips on how to actually reach a human being there?

Tom Maxon

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I found a way to solve EDD paid family leave contact, watch this: https://www.youtube.com/watch?v=UnCuqZ-JyvY

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Ugh, I feel your pain! I was in the same boat last month. It's like trying to win the lottery or something. 🎰

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Aisha Khan

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More like trying to win the misery lottery 😭 EDD needs to get their act together!

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Ethan Taylor

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fr fr πŸ’― its a joke how hard it is to get ahold of them

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Yuki Ito

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I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

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Carmen Lopez

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Sounds too good to be true. Are you sure it's legit?

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Yuki Ito

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Yeah, I was skeptical at first too, but I can confirm it worked for me. Saved me hours of frustration.

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How long did it take for them to actually get through?

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Yuki Ito

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It took about 2 hours for me, but I didn't have to sit there listening to hold music the whole time. They just called me when an agent was on the line.

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Andre Dupont

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Here's what worked for me: 1. Call right at 8:01 AM (not 8:00, they're not ready yet) 2. If you hear 'thank you for calling' hang up and redial 3. Keep doing this until you hear the hold music 4. Once you're on hold, DO NOT HANG UP 5. Average wait time for me was about 2-3 hours It's a pain, but it eventually worked. Good luck!

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This is solid advice πŸ‘Œ Worked for me too after like a week of trying

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Jamal Wilson

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2-3 hours?! ain't nobody got time for that 😩

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Mei Lin

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Have you tried contacting your local assembly member's office? They can sometimes help expedite EDD issues.

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I swear EDD is run by a bunch of 🀑🀑🀑 How hard is it to answer the damn phone?

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GalacticGuru

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Careful, those clowns control your money πŸ˜‚

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True dat. Maybe I should send in a troupe of actual clowns to fix their system πŸŽͺ

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Amara Nnamani

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Anyone know if theres been any improvement since they updated there system last month? I herd they were sposed to add more phone lines or somethin

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Lol, 'improvement' and 'EDD' in the same sentence? Good one! 🀣

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I called last week and it seemed about the same tbh. Maybe slightly better but still a nightmare

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Dylan Cooper

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Pro tip: if you have a complex issue, try to get transferred to Tier 2 support. They're usually more helpful and can actually make changes to your claim.

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Sofia Morales

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How do you get transferred to Tier 2? Just ask?

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Dylan Cooper

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Yeah, just explain that your issue is complex and ask if they can transfer you to a Tier 2 specialist. Sometimes they'll do it, sometimes not, but worth a shot!

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Khalil Urso

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I totally feel your frustration! I went through the exact same thing a few months ago. What finally worked for me was calling the technical support line (1-833-978-2511) instead of the main PFL line. They can sometimes transfer you directly to a PFL specialist and the wait times seemed shorter. Also, try calling on Wednesdays or Thursdays - seemed like Mondays and Fridays were the absolute worst. Don't give up, you'll get through eventually! πŸ’ͺ

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Beth Ford

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Thanks for the tip about the technical support line! That's actually genius - I never would have thought to try that route. Going to give it a shot tomorrow morning. Fingers crossed! 🀞

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Ruby Garcia

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Wait, is that technical support number legit? I've been calling the main PFL line for weeks like an idiot! πŸ€¦β€β™€οΈ Definitely trying this tomorrow. Thanks for sharing!

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Freya Ross

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Wow, I had no idea about the technical support line either! This community is so helpful - you learn something new every day. I'm definitely saving that number and will try the Wednesday/Thursday strategy too. Thanks for sharing your experience!

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LunarLegend

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Oh my gosh, I'm dealing with the EXACT same nightmare right now! I've been trying for over 3 weeks and it's honestly making me lose my mind. The worst part is that my claim is time-sensitive and every day that passes feels like money slipping away. I've tried the 8 AM thing, calling throughout the day, even staying up late to call right before they close - nothing works! It's like they have maybe 2 phone lines for the entire state of California. Has anyone tried showing up in person at a local office? I'm getting desperate enough to consider it at this point! Thanks for posting this - at least I know I'm not alone in this madness 😀

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I totally get the desperation! I was in your exact shoes about 6 months ago and it was absolutely maddening. Just wanted to let you know that showing up in person unfortunately won't help much - most EDD offices don't handle PFL claims in person and will just tell you to call. What finally worked for me was the redial method someone mentioned above, but I had to literally set aside an entire day for it. Started at 8:01 AM sharp and just kept redialing for about 4 hours straight until I finally got through to hold music. It's soul-crushing but it does eventually work! Hang in there - your persistence will pay off! πŸ’ͺ

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