EDD PFL claim stuck in limbo - can't reach anyone on phone for weeks. Help!

Ugh, I feel your pain. EDD is a nightmare to deal with. I was in the same boat a few months ago. Have you tried calling right when they open? Sometimes that works, but it's still a crapshoot.

Have you tried reaching out to your local assembly member's office? They sometimes have direct lines to EDD and can help push things along.

I found a way to actually get someone on the phone! I used this site called claimyr.com. It's a calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to your phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

Here's what worked for me: 1. Call early in the morning, like 7:55 AM. 2. If you get the recording, hang up and redial immediately. 3. Keep doing this until you get in the queue. 4. Once in the queue, DO NOT HANG UP no matter how long it takes. 5. Have all your info ready when you finally get through. It's a pain, but persistence is key. Good luck!

lol edd be like 'we're experiencing high call volumes' yeah no shit sherlock maybe hire more people??? 🤡

Have you checked your online account? Sometimes they update info there without actually contacting you. Worth a shot if you haven't already.

I'm telling you, the system is DESIGNED to be frustrating. They hope people will just give up. Don't let them win! Keep pushing!

Hey OP, quick question - did you file your second claim separately or as a continuation of the first one? Sometimes that can affect how it's processed.

idk if this helps but I had luck emailing them through the contact form on their website. took like a week to get a response but at least I didn't have to deal with the phone nightmare