Need help reaching PFL EDD rep - been on hold forever! Any tips?

Ugh, I feel your pain! I've been trying to get through for weeks. It's like they don't want us to actually use the benefits we're entitled to. 🙄

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/DOLxZQb92wM

Here's what I've learned after dealing with EDD for way too long: • Call early in the morning, like right when they open • If you get a busy signal, hang up and immediately redial • Use all the phone lines they have available, not just the main one • Be prepared with all your info before you call • If you get through, be super nice to the rep (they deal with angry people all day) • If one rep can't help, politely ask to speak with a supervisor Hope this helps someone! It's a frustrating process, but don't give up!

am i the only 1 who thinks its crazy we gotta jump thru all these hoops just to access our own benefits??? the system is broken af 🤡

Has anyone tried reaching out to their local representative? I've heard sometimes they can help push things through.

Pro tip: if u get through, ask for a direct callback number or extension. Sometimes they'll give u one and it's like striking gold for future calls!