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Luca Bianchi

EDD Family Leave Application: Impossible to Reach a Human?

Hey everyone, I'm trying to apply for family leave through EDD and I'm having a hard time getting through to anyone. I've been waiting on hold for hours and still no luck. Has anyone else had this problem? Any tips on how to actually talk to a real person there?

Ugh, I feel your pain! I was in the same boat last month. It's like trying to win the lottery to get someone on the phone. Have you tried calling right when they open? That worked for me after like a week of trying.

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I've tried that a few times but no luck 😭 What time did you call exactly?

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I think I got through around 8:05 AM. But it's hit or miss tbh. Just gotta keep trying I guess πŸ€·β€β™‚οΈ

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8:05?? Dang, I've been calling at 8 on the dot. Maybe those 5 minutes make all the difference lol

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Pro tip: I found a way to actually get someone on the phone without waiting for hours. I used this site called claimyr.com - it's a calling tool that dials the phone menu, stays on hold, and then sends the call to your phone when a live agent picks up. It costs $20, but it worked for me. Here's a video about it: https://youtu.be/DOLxZQb92wM

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Sounds too good to be true. Has anyone else tried this?

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idk man, paying to talk to a government agency? Seems sketchy af πŸ€”

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I get the skepticism, but it seriously worked for me. Saved me hours of frustration. Just sharing what helped me out πŸ€·β€β™€οΈ

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How long did it take for them to get you connected?

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It took about 2 hours, but I didn't have to sit there listening to hold music. They just called me when an agent was on the line.

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The EDD system is such a joke. I've been trying to sort out my claim for weeks now. It's like they don't want us to actually get our benefits πŸ™„

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Have you tried reaching out to your local assembly member's office? They sometimes have direct lines to EDD and can help push your case through.

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I hadn't thought of that! How do I find out who my assembly member is?

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Just google '[your city] assembly member' and it should come up. Most have contact forms on their websites. Good luck!

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Okay, here's what you need to do: 1. Gather all your documents beforehand. This includes your ID, social security card, pay stubs, and any medical certification for your family leave. 2. Try calling at off-peak hours. Early morning (right at opening) or late afternoon tend to have shorter wait times. 3. Use the online portal as much as possible. Sometimes you can resolve issues without calling. 4. If you do call, have a clear, concise explanation of your issue ready. 5. Be persistent. It sucks, but sometimes you just have to keep trying. 6. Consider using a call-back service like others have mentioned if you're really stuck. 7. Reach out to your local representative as a last resort. Hope this helps! The system is frustrating, but hang in there.

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Thank you so much for this detailed response! I'll definitely try these steps. πŸ™

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This should be pinned at the top of the subreddit tbh

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lmao good luck. I've been trying to get through for my disability claim for like 2 months now. EDD is where hope goes to die πŸ’€

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mood πŸ˜‚πŸ˜­

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Has anyone had any luck with the online chat feature? I've heard mixed things.

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I tried it once. Waited 2 hours to connect, then got disconnected after 5 minutes. Never again.

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It worked for me! But I think I just got lucky with a good rep. YMMV

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Protip: if you have a complex issue, try to get it resolved BEFORE you actually need to go on leave. I learned this the hard way πŸ€¦β€β™‚οΈ

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Anyone else notice that the hold music is like... weirdly catchy? Or am I just losing my mind from being on hold so long? πŸŽΆπŸ˜΅β€πŸ’«

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omg yes! I catch myself humming it randomly throughout the day. Stockholm syndrome much? πŸ˜‚

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