EDD Phone Nightmare: Tips for Actually Reaching a Human?

Ugh, I feel your pain. I've been trying to get through to EDD for weeks now. It's like they're purposely making it impossible to talk to a human being. 🤬

I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/Ize0EkN4HDI

Here's what I've learned after dealing with EDD for months: 1. Call early in the morning, right when they open. 2. If you get a busy signal, hang up and immediately redial. 3. Try different numbers - sometimes the UI claim line is less busy than the general line. 4. Be persistent - it might take 50+ calls, but eventually you'll get through. 5. Have all your info ready when you do get through. 6. Be polite to the rep - they're dealing with a lot too. Hope this helps someone! Good luck!

Anyone else feel like the whole system is designed to make us give up? 🤔 It's like they're hoping we'll just stop trying to get our benefits.

Pro tip: if you have a complex issue, try contacting your local assembly member's office. They often have direct lines to EDD and can help escalate your case.

I'm in the same boat, been trying to reach EDD for 3 weeks now. Anyone know if they're planning to improve their phone system anytime soon?

Has anyone tried using the online portal instead of calling? I heard they've been pushing people to use that more.