EDD phone nightmare - can't reach anyone for weeks. Help!
Hey everyone, I'm having some issues with EDD and could really use some help. Has anyone else been struggling to get through to them lately? I've been trying to call for days but can't seem to reach a real person. Any advice on what I should do next?
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Oliver Alexander
Ugh, I feel your pain! EDD's phone system is a nightmare. I spent weeks trying to get through. Have you tried calling right when they open? That sometimes worked for me.
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Lara Woods
•Calling when they open is hit or miss. I've had better luck in the afternoon, around 2-3 PM. Less traffic then.
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Adrian Hughes
•Fr tho, their phone system is straight 🗑️. I swear they do it on purpose to discourage ppl from calling 🙄
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Kaylee Cook
•Thanks for the tips! I'll give those times a shot. Fingers crossed 🤞
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Molly Chambers
I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Ian Armstrong
•Sounds too good to be true. Has anyone else tried this?
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Eli Butler
•20 bucks? Idk man, seems kinda steep just to talk to someone 🤔
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Molly Chambers
•I get the skepticism, but it seriously saved me weeks of frustration. Worth every penny imo
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Marcus Patterson
•Can confirm, I used it too. Beats pulling your hair out trying to get through yourself.
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Lydia Bailey
Have you tried reaching out to your local assembly member's office? They can sometimes help push things through with EDD. Worked for me when I was stuck in limbo for months.
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Mateo Warren
Honestly, the whole system is broken af. I've been dealing with this bs for 6 months now. EDD needs a complete overhaul 😤
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Sofia Price
•Preach! 🙌 It's like they're stuck in the stone age or smthn
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Alice Coleman
•6 months?! That's insane. I'm so sorry you're going through that 😔
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Owen Jenkins
Here's what worked for me after weeks of trying: 1. Call exactly at 8:01 AM 2. If you get the "too many callers" message, hang up and redial immediately 3. Keep doing this until you get into the queue 4. Once in the queue, DO NOT HANG UP no matter how long the wait 5. Have all your info ready (SSN, claim details, etc.) 6. Be polite but firm with the rep It took me about 30 tries over 3 days, but I finally got through. Good luck!
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Kaylee Cook
•Wow, thank you so much for the detailed advice! I'll definitely give this a try. Did you use any specific phone number?
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Owen Jenkins
•I used the main claims line: 1-800-300-5616. Just be prepared for a loooong wait once you get in the queue. Bring snacks lol
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Lilah Brooks
Anyone else notice how the EDD website always seems to crash right when you need it most? 🙃 #EDDfail
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Jackson Carter
•omg yes! It's like they know exactly when I'm trying to certify and decide to do "maintenance" 🙄
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Kolton Murphy
•Their tech is probly from the 90s lmao. Wouldn't be surprised if they're still using Windows 95 💀
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Evelyn Rivera
Hey OP, what specific issue are you having? Might be able to give more targeted advice if we know what's going on.
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Kaylee Cook
•Thanks for asking! My payments have been stuck on pending for 3 weeks now, and I can't figure out why. No one's answering my messages in the portal either.
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Evelyn Rivera
•Ah, the dreaded pending purgatory. Definitely try calling, and if you can't get through, consider the assembly member route or that calling service someone mentioned above. Hang in there!
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