EDD Call Dropped - How to Actually Reach a Human?

I found a way to solve EDD phone call frustrations, watch this: https://www.youtube.com/watch?v=ArUbuhthD7g

Ugh, welcome to the club. EDD's phone system is a nightmare. I've been trying to get through for weeks now. It's like they don't want us to actually talk to anyone 🙄

I feel your pain, OP. Have you tried calling right when they open? I've had some luck getting through that way, but it's still hit or miss.

Listen up, folks. I've been dealing with EDD for months now, and I've learned a few tricks. Here's what you need to do: • Call early in the morning, like others have said. But don't just call once - keep redialing. • Use multiple phones if you can. More lines = better chances. • If you get through to the automated system, listen carefully. Sometimes there are hidden options that can get you to a real person faster. • Be prepared with all your info before you call. They'll ask for your SSN, claim ID, and other details. • If all else fails, try contacting your local assembly member's office. They can sometimes intervene on your behalf. Remember, persistence is key. Don't give up! The system is broken, but with enough determination, you can break through.

Guys, I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Check out this video for more info: https://youtu.be/0UZGuPWGErg

Am I the only one who thinks its ridiculous that we have to jump through all these hoops just to get basic help? The system is so broken 😤

Has anyone tried using the online portal instead of calling? I've had some success submitting questions there, although it can take a few days to get a response.

pro tip: if u get thru to someone but they cant help, ask them to transfer u instead of hanging up and starting over. sometimes u can bypass the whole queue that way