EDD Callback Nightmare: Will They Actually Call Back or Am I Wasting My Time?

I found a way to solve EDD phone system nightmare, watch this: https://www.youtube.com/watch?v=Xc8_6Aj5yes

Welcome to the club, buddy. EDD's phone system is a nightmare. I've been trying to get through for weeks. It's like they're playing hide and seek with us 🙄

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/0UZGuPWGErg

Pro tip: Try calling right when they open. I've had better luck getting through early in the morning. Also, Wednesdays seem to be less busy for some reason.

Have you tried reaching out to your local assembly member's office? They can sometimes help expedite EDD issues. It's worth a shot!

Ugh, EDD is the worst. I swear they change their system every other day just to confuse us. Anyone else notice that the website was down again last night? 🤦‍♂️

Here's what I've learned after dealing with EDD for way too long: 1. Document EVERYTHING. Every call, every letter, every email. 2. Be persistent. Keep calling, even if it feels hopeless. 3. Use their online portal as much as possible. Sometimes it's faster than calling. 4. If you get a helpful agent, ask for their employee ID or name. It can be useful if you need to reference the call later. 5. Don't be afraid to file an appeal if you're denied. Many people win on appeal. 6. Join Facebook groups for EDD claimants. There's a lot of good info shared there. 7. Stay calm and be polite, even when it's frustrating. The agents are more likely to go the extra mile if you're nice. Hang in there, everyone. This system sucks, but we're all in this together. 💪

Anyone else feel like we need to start a support group for EDD survivors? 😅 This whole process is traumatizing!

Has anyone tried the new chatbot on the EDD website? Is it actually helpful or just another way to avoid talking to real people?

I heard a rumor that EDD is hiring more staff to handle calls. Anyone know if that's true or just wishful thinking?