Can't reach California Unemployment? Claimyr connects you to a live EDD agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the EDD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the EDD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Great to hear you got it resolved! Just a heads up - while you're waiting for your replacement card, you can also use the Money Network mobile app to check your balance and transaction history. And if you need to access funds before the new card arrives, you can transfer money from your Money Network account to your bank account online (though there might be a small fee). The direct deposit switch was smart - no more worrying about lost cards!
Thanks for mentioning the mobile app! I completely forgot about that option. I just downloaded it and was able to check my account balance. You're right about the transfer fees though - looks like it's $1.50 to transfer to my bank account, but that's totally worth it to access my funds while waiting for the replacement card. The direct deposit setup should save me a lot of headaches going forward!
Just wanted to add that if you're still having trouble getting through to Money Network customer service, try pressing "0" multiple times during the automated menu - sometimes that will connect you directly to a representative. Also, I've found that calling on weekdays around 2-3 PM Pacific tends to have shorter wait times than mornings or evenings. And definitely keep that direct deposit setup - I switched over last year after losing my card and it's been so much more convenient!
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Just to add one important detail - make sure you activate your card as soon as you receive it by calling the number on the sticker. You'll need to create a PIN. Also, Money Network now has an app you can download to manage your funds, check balances, and set up alerts for deposits. Much easier than their website in my experience.
the app sucks tho, crashes all the time on my phone
One thing I don't see mentioned here - once you get your card, you can also set up direct deposit to your regular bank account instead of waiting for the card each time. You just need to log into your UI Online account and go to the "Profile" section to add your bank info. Takes about 1-2 business cycles to take effect, but then your payments go straight to your bank instead of the prepaid card. Much more convenient if you prefer using your own bank!
Wait, really? I had no idea you could switch to direct deposit! That sounds way better than dealing with the prepaid card. Do you know if there are any fees for the direct deposit option, or is it free like the card? And can you switch back and forth between the two methods if needed?
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I'm dealing with a similar situation right now - won my appeal in November but still waiting for my federal refund from EDD's tax intercept. Reading through all these responses gives me hope that there's actually a path forward! I had no idea about the BOCS department or the specific process with the Treasury Offset Program. I've been calling the regular EDD number like an idiot for months. One thing I wanted to add - when I spoke to someone at the IRS about this last month, they told me that even when EDD submits the reversal file, the IRS still needs 6-8 weeks to process it on their end. So even after EDD does their part, there's still more waiting. Just wanted to mention that so you don't get discouraged if it takes a bit longer even after you get confirmation from BOCS that they've submitted everything. Good luck with that Collections Division number tomorrow! I'm going to try calling them too based on everyone's advice here.
Thanks for sharing your experience and that additional timeline info about the IRS processing! It's frustrating but good to know there's still 6-8 weeks even after EDD does their part - at least I can set realistic expectations. It's crazy how many of us are dealing with this same issue. The fact that you've been waiting since November shows this really is a widespread problem with their system. Definitely try that Collections Division number - sounds like multiple people here have had success with that approach. Hoping we both get our money back soon!
This is incredibly frustrating and unfortunately all too common with EDD's tax intercept system. Nine months is absolutely excessive for a federal refund return after winning an appeal. Based on what others have shared here, I'd recommend trying multiple approaches simultaneously: 1. Call the BOCS (Benefit Overpayment Collection Section) directly at 916-464-2669 as mentioned above 2. Request the specific "Notice of Overpayment Cancellation" document 3. File a formal complaint with EDD citing the excessive delay beyond statutory requirements 4. Contact your state assembly member's office - they often have EDD liaisons who can expedite these issues Also consider reaching out to your local media consumer protection segments. Sometimes public pressure helps move these cases along faster. The fact that you received your state refund but not federal shows EDD completed part of the process but failed to properly notify the Treasury Offset Program. Document every call, get names and confirmation numbers, and don't let them brush you off with "be patient." You've been more than patient enough! Keep us posted on your progress - your experience could help others in similar situations.
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To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
This is really helpful advice! I've been struggling to get through to EDD for weeks. Just to clarify - when you click and say "never received a call," do you go through the automated phone system first or is there a specific online option you're referring to? Thanks for sharing this tip!
I'm also curious about this! I've been trying to reach EDD for over a month with no luck. @abc2b8 could you provide a bit more detail about the exact steps? Is this through the EDD website's contact form or through the phone system? Any additional guidance would be incredibly helpful - I'm getting pretty desperate at this point!
Tom Maxon
To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
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Yara Nassar
I've been waiting for over 3 weeks now for a callback after requesting one through the website. Has anyone else experienced such long delays? I'm starting to worry that my request got lost in the system. Should I submit another callback request or try a different approach?
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