California Unemployment

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  • Connect you to a human agent at the EDD
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  • Call the correct department
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  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Update: I spoke with an EDD rep today (finally!) and confirmed there are no extensions available. However, they suggested applying for CalFresh which I did online and might qualify for about $280/month in food assistance. Not enough to cover rent but at least I won't starve while job hunting. The rep also mentioned that any new claim would require earnings in the last 18 months that weren't used on my current claim, so that won't work for me either. Guess I'll be hitting the job search even harder now. Thanks everyone for the advice and support.

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Glad you got some information and applied for CalFresh! Don't forget to check with your utility companies too - many have low-income assistance programs that can reduce your bills. Also, most counties have rental assistance programs with emergency funding. 211 is a great resource to find these programs in your area. Hang in there!

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I'm in a similar situation - exhausted my benefits in December after being laid off from my marketing job. The job market is absolutely brutal right now, especially in tech-adjacent fields. I've been surviving on savings and gig work, but it's getting tight. One thing that's helped me is joining local job seeker meetups and networking groups. Sometimes they share leads that aren't posted online yet. Also, don't overlook temp agencies - I got a few short-term assignments that at least brought in some income while I keep searching for something permanent. The CalFresh suggestion is solid - I qualified for about $250/month which definitely helps with groceries. Also check if your county has any emergency rental assistance programs. Mine had a one-time payment program that bought me an extra month. Stay strong - this job market can't last forever, and your tech support experience should be valuable once things pick up. We're all in this together.

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Thanks for sharing your experience and the practical suggestions! I hadn't thought about temp agencies - that's actually a really good idea since it could help bridge the gap while I'm still searching. The networking meetups sound helpful too, though I'll admit I've been feeling pretty demoralized about putting myself out there. I'm definitely going to look into the emergency rental assistance programs in my county. Every little bit helps at this point. It's reassuring to hear from someone else in a similar situation who's finding ways to make it work. The uncertainty is probably the hardest part - not knowing how long this will last or when things might turn around. How long have you been doing the gig work? Is it through apps like Uber/DoorDash or something else? I've been hesitant to start driving for apps since my car isn't in the best shape, but I might need to consider all options at this point.

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This is super helpful info! I'm bookmarking this thread because I have a feeling I might need to access my old EDD account someday too. Question for those who've been through this - is there any way to reset your security questions or get help if you can't remember those either? I changed phones since then and lost access to my old email, so I'm worried I'll be completely locked out if I ever need to get back in.

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If you're locked out of your account due to changed contact info, you'll likely need to call EDD directly or visit a local office with ID to verify your identity and update your account details. They can help reset security questions and update your email/phone. It's definitely more of a hassle than just remembering payment amounts! I'd recommend trying to get back in sooner rather than later while you still remember some details, because the longer you wait the harder it gets.

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Pro tip for anyone else who might face this issue: if you're trying to recover old EDD account access, check your email for any old payment confirmation emails from 2020-2021. I found mine buried in my Gmail archives when I searched for "EDD" and "payment issued" - they actually show the exact weekly benefit amount which is what the system asks for. Saved me from having to guess! Also, if you had direct deposit, your bank statements from that time period will show the exact amounts too.

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This is brilliant advice! I wish I had thought to check my old emails first. For anyone else reading this - also check your spam/trash folders if you don't see the EDD emails in your main inbox. Sometimes those automated payment notifications ended up in spam. And if you used a tax prep service like H&R Block or TurboTax, they might have copies of your unemployment documents from when you filed your 2021 taxes. Worth checking there too before going through the hassle of calling EDD!

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To give you the most accurate information: California Unemployment Insurance Code Section 1952 and the CUIAB regulations require that all parties have access to the same evidence. The purpose is to ensure a fair hearing where both sides can prepare responses to any documents presented. However, you do have options: 1. You can withdraw your appeal entirely if you're concerned about the evidence being shared. 2. You can request to withdraw specific evidence you've already submitted (though this may weaken your case). 3. You can ask the judge about confidentiality concerns at the beginning of the hearing. Be aware that option #3 rarely results in evidence being kept confidential unless there are very specific legal grounds (like domestic violence protection orders). The fundamental principle of these hearings is that both sides can see and respond to all evidence.

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Thank you for laying out my options so clearly. I think I'm going to try option #2 and withdraw some of the more sensitive messages while keeping the ones that don't implicate my coworkers directly. I appreciate everyone's help with this!

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I went through something similar and ended up just using the evidence anyway because I needed the benefits. Lost some friendships but won my appeal. Sometimes you gotta put yourself first unfortunately.

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One more thing I just remembered from my hearing - they actually mailed copies of ALL my evidence to my former employer about a week before the hearing. So even if you try to withdraw it now, if they've already sent it out, the damage might be done. Just FYI. The CUIAB process is VERY formal and follows strict legal procedures. This isn't like regular EDD stuff.

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@Eva St. Cyr That s really'helpful timing info! I m definitely'calling at 8 AM sharp tomorrow. Do you happen to remember what department or extension I should ask for when I call? I want to make sure I get to the right person who can actually process the withdrawal request rather than getting bounced around between departments.

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@Grace Thomas When I called about withdrawing evidence, I had to specifically ask for the Appeals "Document Management department." Don t'let them transfer you to regular EDD customer service - they can t'help with CUIAB stuff. Tell them right away that you need to withdraw evidence for an upcoming appeal hearing and give them your appeal case number. They should be able to pull up your file immediately and tell you if the documents have been processed for mailing yet. If they haven t'been sent out, they can flag them for withdrawal on the spot.

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Hi Katelyn! I had the same issue trying to get DE 2580GF. Since it's not available online, I called EDD's PFL line directly at 1-877-238-4373 and asked them to email it to me instead of mail - that worked much faster than waiting for postal mail. You can also try asking them to fax it if you have access to a fax machine. Sometimes persistence with different representatives helps too. Good luck!

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I've been dealing with EDD for months and this is such a common issue! The DE 2580GF form seems to be one of those that they just don't have available online for some reason. In addition to calling the PFL line that Emma mentioned, you can also try going to your local EDD office in person if there's one nearby - sometimes they have physical copies available. Also, if you have a case worker or have spoken to someone before, try to get their direct extension so you don't have to go through the main phone tree every time. The key is really just being persistent and trying different channels until someone actually follows through. Hope you get it sorted out soon!

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Thanks Miguel, that's really helpful advice! I'm new to dealing with EDD and didn't realize you could visit local offices for forms. Do you happen to know if all EDD offices have the DE 2580GF form available, or should I call ahead first to make sure they have it before making the trip? I want to avoid wasting time going to an office that doesn't have what I need.

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I had a similar issue recently! If you can still access your account with the old email, you can change it directly in your profile settings. Go to "Profile" then "Contact Information" and update your email there. However, if you're completely locked out because the old email isn't working, you'll definitely need to call to verify your identity and have them update it on their end. I know calling is frustrating, but for security reasons they usually require phone verification for email changes when you can't access the original email address.

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Thanks for the detailed explanation Zara! This is really helpful. I'm in a similar situation where I can't access my old email at all - it got hacked and I had to close it. Sounds like calling is my only option then. Did you have any luck getting through to them quickly, or did you use one of those callback services people mentioned? The wait times seem brutal lately.

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@Landon Morgan I actually had good luck calling right at 8am when they open - got through in about 45 minutes instead of hours! The key is to call exactly at opening time. I didn t'use a callback service but heard good things about them too. Just make sure you have all your info ready - SSN, previous addresses, employment history etc. They ll'ask a bunch of verification questions before they ll'change your email. Good luck!

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I went through this exact same situation last month! If you're completely locked out of your old email, here's what worked for me: Call at 1-800-300-5616 right at 8:00 AM sharp (they open at 8). Have your social security number, driver's license, and employment history ready because they'll verify your identity thoroughly before making any changes. The rep was able to update my email address and send me a password reset link to the new email within about 10 minutes once I got through. The hardest part is just getting connected - took me about an hour of waiting, but it was worth it to get back into my account. Don't bother with the online "Ask " feature for this - they require phone verification for email changes for security reasons.

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@Rebecca Johnston Thank you so much for this step-by-step breakdown! I m'actually going through this right now and was getting so frustrated with the automated system. One thing I wanted to add for others - I noticed you mentioned having employment history ready, but they also asked me for my previous claim dates and benefit amounts when I called last week though (I didn t'get through that time .)Also, for anyone reading this, make sure your phone is fully charged before calling because being on hold for an hour with a dying phone is the worst! Did you have to wait for any confirmation email after they changed it, or were you able to log in right away with the new email?

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@Rebecca Johnston This is incredibly detailed and helpful! I ve'been struggling with this exact issue for about two weeks now. Just wanted to confirm - when you say right "at 8:00 AM sharp, do" you mean you should dial at exactly 8:00 or start calling a few minutes before? I ve'heard conflicting advice about this. Also, did you call on a specific day of the week that seemed to work better? I m'wondering if Mondays are worse because of weekend backlogs or if mid-week might be better. Really appreciate you taking the time to share all these details - it gives me hope that I can actually get this resolved!

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