


Ask the community...
I'm currently in the exact same boat and this thread has been absolutely incredible for my peace of mind! Just switched from Money Network to my Ally Bank account last Friday, certified on Sunday, shows 'paid' since Monday but it's now Wednesday with no deposit yet. I was literally starting to panic thinking I somehow entered my routing number wrong or that my money just disappeared into the EDD void. It's honestly shocking that EDD doesn't provide ANY heads up about this delay when you change payment methods - like literally just a simple warning saying "First direct deposit may be delayed 5-7 business days for verification" would save so many people from this stress! I'm on day 3 now and feeling much more confident after reading everyone's consistent experiences. What really helped was seeing that the "paid" status means EDD has already processed it on their end, so the money is definitely in the system somewhere. Planning to give it until early next week before I start making phone calls. Thanks to everyone who shared their timelines and especially those who came back with updates - this community is honestly more helpful than any official EDD resource could ever be!
I'm literally in the exact same situation right now! Just switched from Money Network to my online bank last week and I'm on day 4 of waiting. This thread has been such a lifesaver - I was starting to think I had somehow messed up my bank info. It's crazy how many of us are going through this same stress! You're absolutely right that EDD should put some kind of warning about this delay. I had no idea it was so common until I found this thread. The fact that your status shows 'paid' is definitely a good sign - means your money is in the system and just working its way through their ancient verification process. Based on everyone else's experiences here, we should both see our deposits by early next week. This community really is so much more helpful than trying to get answers from EDD directly!
I'm going through this exact same situation right now and this entire thread has been such a relief! Just switched from Money Network to my online bank account yesterday, certified this morning, and my UI Online already shows 'paid' but no deposit yet. I was starting to panic thinking I'd entered something wrong, but reading everyone's experiences here makes it clear this delay is totally normal for the first direct deposit after switching. It's honestly ridiculous that EDD doesn't warn people about this when you make the change - like seriously, just one simple sentence saying "First deposit may take 5-7 additional business days" would save so much stress! I'm bookmarking this thread because the information here is way more helpful than anything on EDD's website. Thanks to everyone who shared their timelines and came back with updates - knowing this community went through the same anxiety makes the wait so much more manageable!
Just went through this exact situation last month! I had a $3,800 non-fraud overpayment and was making $200 monthly payments for 5 months. EDD still intercepted my federal refund ($2,400) BUT here's the key - I called them BEFORE tax season and got them to put a "hold" on the offset. You have to specifically request this and get it in writing. The rep told me that being on a payment plan doesn't automatically protect you from offset, but you can request protection if you're in good standing. Try calling early morning (7:30-8am) - that's when I had the most luck getting through. Also keep all your payment confirmations as proof you've been making payments on time.
This is really helpful info! So you were able to get the hold put in place and keep your refund? I'm in almost the exact same situation - $5,300 overpayment, making $150 monthly payments for 4 months now. Did you have to provide any specific documentation when you requested the hold, or was it just based on your payment history? And when you say "get it in writing" - did they email you confirmation or send a physical letter?
I'm in a similar boat right now - owing EDD about $4,200 from 2022 and expecting a $1,900 refund that I desperately need for medical bills. Reading through everyone's experiences here is both helpful and terrifying! From what I'm gathering, it seems like whether they take your refund depends on several factors: fraud vs non-fraud classification, how long you've been on a payment plan, and sometimes just luck of the draw. The fact that some people got to keep their federal refunds while losing state ones gives me a sliver of hope. I'm definitely going to look into that overpayment waiver form (DE 1446W) and try calling the collections number that @Keisha Williams shared. Has anyone had success getting EDD to agree NOT to intercept your refund if you can prove severe financial hardship? Like if losing the refund would mean not being able to pay rent or buy medication? Also wondering if filing taxes later in the year (closer to the deadline) makes any difference in terms of giving you more time to resolve things with EDD first?
I feel your stress about this situation! From what I've been reading here, it seems like the timing of when you file doesn't really matter - once EDD has certified your debt for offset, they can grab your refund whenever it comes through the system. As for hardship considerations, it sounds like EDD operates pretty mechanically when it comes to offsets. Even people who were making regular payments got their refunds taken. Your best bet might be calling that collections number and seeing if they'll work with you on a temporary hold, especially if you can document that losing the refund would create a severe hardship situation. The waiver option seems like it could be worth pursuing too, especially if you feel like EDD made errors in your case. Just prepare yourself mentally for the possibility that the refund might be gone - I know that's not what any of us want to hear, but it seems to be the reality based on everyone's experiences here. Hang in there - this whole situation is incredibly stressful but you're not alone in dealing with it!
I'm going through this exact nightmare right now too. Filed my taxes two weeks ago expecting a $2,100 refund that I need for my kid's daycare costs, and now I'm seeing all these horror stories about EDD just taking everything regardless of payment plans. What's really frustrating is that I've been religiously making my $85/month payments for over a year now on my $4,800 overpayment (also from 2023 when they decided I wasn't eligible AFTER the fact). I thought being responsible and sticking to the payment plan would protect me, but apparently not. Going to try calling that collections number tomorrow and see if I can get any kind of temporary hold. Also definitely looking into that waiver form - had no idea that was even an option. This whole system feels designed to kick people when they're already down. Thanks everyone for sharing your experiences, even though they're mostly terrifying. At least now I know what I might be dealing with instead of just sitting here hoping for the best.
I'm in the exact same boat as you - filed two weeks ago expecting about $2,300 back and now I'm spiraling after reading all these stories! I've also been making my monthly payments religiously ($90/month for 14 months now) and foolishly thought that would matter. The worst part is that I specifically planned my taxes around getting this refund to catch up on some bills. Now I'm realizing I should have mentally prepared for it to be gone from the start. Definitely going to call that collections number first thing Monday morning. Even if they can't stop the intercept, maybe I can at least find out definitively what's going to happen instead of this awful waiting and wondering. Keep us posted on what you find out when you call - we're all in this together unfortunately!
Fantastic outcome! This is exactly why it's so important to be proactive about reporting income discrepancies. Your experience will hopefully help other people in similar situations realize that EDD is generally understanding when you come forward voluntarily rather than waiting for them to discover it during their automated crosschecks. The fact that you avoided penalty weeks by reporting it yourself is a perfect example of how transparency pays off. Thanks for sharing the update!
This is such a relief to read! I'm new to unemployment benefits and stories like this really help understand how the system works. It's reassuring to know that EDD actually works with people who are honest about mistakes rather than just throwing penalties around. Your documentation tip about keeping the rep's name and confirmation number is something I'll definitely remember if I ever face a similar situation. Thanks for taking the time to update us with the positive outcome!
So glad you got this resolved! Your experience is a great example of why it's always better to be upfront with EDD about these situations. I'm dealing with a similar issue right now - my former employer just sent me a bonus payment that was supposed to be paid out before my layoff but got delayed due to their payroll system upgrade. Reading your post gave me the confidence to reach out to them proactively rather than hoping it won't be noticed. Going to try Claimyr tomorrow morning to get through to a rep quickly. Thanks for sharing both your initial concern and the successful resolution - it really helps the rest of us navigate these tricky situations!
Paige Cantoni
I'm new to this community and unfortunately dealing with disqualified weeks as well. After reading through all these helpful responses, I'm realizing how common this issue is and that there's actually hope for getting it resolved! I had several weeks disqualified after my August and like many others here, I had no clear explanation from about why. The lack of transparency is incredibly frustrating when you're already stressed about finances. I'm planning to start calling first thing tomorrow using the strategies mentioned here - the 8am approach and those menu options people have shared. It's really encouraging to see so many success stories where people got their disqualified weeks reversed and received back pay. I'll make sure to keep detailed notes of any calls and continue certifying for new weeks while this gets sorted out. Thank you everyone for sharing your experiences and tips - this community support makes dealing with 's confusing much less overwhelming!
0 coins
Dylan Fisher
•@Paige Cantoni Welcome to the community! I m'also new here and going through the exact same nightmare. It s'really frustrating how gives zero explanation for why weeks get disqualified - you d'think they could at least provide some basic information online instead of forcing everyone to spend hours trying to get through on the phone. I ve'been reading through all the advice here too and I m'planning to try calling tomorrow as well. One thing I noticed from everyone s'experiences is that it really helps to have all your details pulled up when you call, so you can walk through exactly what you answered on those questions that might have triggered the disqualification. The success stories here definitely give me hope that this can be resolved! Let s'both try the 8am calling strategy tomorrow and hopefully we can get some answers. Good luck and thanks for joining - it helps to know we re'not alone in dealing with this mess!
0 coins
Malik Jenkins
•@Paige Cantoni @Dylan Fisher I m also'new here and dealing with the same issues! Just wanted to jump in and say that reading everyone s experiences'has been so helpful. I had three weeks disqualified in early August and have been stuck in limbo ever since. What really stood out to me from all the advice here is the importance of asking for specific reference numbers when you do get through to someone - apparently that helps track your case if you need to call back. Also, I ve seen'several people mention that having your work search log ready can be really helpful since that seems to be a common reason for disqualifications. I m planning'to try the calling strategies tomorrow too - maybe we can all update each other on how it goes? It s actually'comforting to know this community exists and that so many people have successfully gotten their weeks reversed. Good luck to both of you with your calls!
0 coins
CyberSiren
I'm new to this community but unfortunately dealing with the same issue that brought me here. Reading through everyone's experiences has been both helpful and eye-opening - it's clear this problem is way more widespread than it should be! I had two weeks disqualified after my July and like many others here, I received absolutely no explanation from about why. The just shows "disqualified" with zero details, which is incredibly frustrating when you're already dealing with financial stress. Based on all the great advice shared here, I'm going to start calling tomorrow morning using the 8am strategy and those specific menu options people have mentioned. It's really encouraging to see so many success stories where people actually got their disqualified weeks reversed and received back pay - gives me hope that persistence will eventually pay off! I'll make sure to keep detailed notes of any calls, have all my information ready, and continue certifying for new weeks while this gets resolved. Thank you all for creating such a supportive community and sharing your strategies - it makes navigating 's confusing feel much less overwhelming when you know you're not alone in this fight!
0 coins
Kylo Ren
•@CyberSiren Welcome to the community! I just joined recently too because of the same nightmare. It's really overwhelming at first, but reading through everyone's experiences here has given me so much hope and practical advice. I'm planning to call tomorrow morning as well using the strategies shared here. One thing I've learned from reading all these responses is to be really persistent - it sounds like it often takes multiple attempts to get through, but people are having success. Also wanted to mention that several people have said to ask for a "tier 2" specialist if the first representative can't help with your issue. Let's keep each other updated on how our calls go - having this community support makes such a difference when dealing with 's frustrating system! Good luck with your call tomorrow!
0 coins