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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Just wanted to add - make sure you understand the difference between "reduced hours" and being "laid off" when you file your claim. Since you went from 40 hours to 12 hours at the same job, this might be considered a reduction in hours rather than a traditional layoff. EDD treats these situations slightly differently, but you should still qualify for partial benefits. When you file, be very clear about your situation - that your employer cut your hours significantly but you're still employed part-time. This will help EDD process your claim correctly from the start.
This is such a good point! I didn't even think about how to describe my situation properly. Should I mention that it's the same employer when I file, or does that complicate things? I want to make sure I don't accidentally misrepresent anything since everyone keeps emphasizing how important it is to be honest with EDD.
@dc11f34c4971 Definitely mention it's the same employer! Being transparent about this actually helps your case since it clearly shows you had a significant reduction in work hours through no fault of your own. When filing, there should be an option to indicate "reduced hours" as your reason for filing. This is actually pretty common - EDD sees tons of claims from people whose employers cut their hours but kept them on part-time. The key is just being upfront about still working for the same company at reduced hours. It won't complicate things at all, and it helps EDD understand your exact situation from the beginning.
I just went through this same situation! Got my hours cut from full-time to part-time and was worried about the income limits too. Here's what I learned: EDD looks at your gross weekly earnings vs your Weekly Benefit Amount (WBA). You can earn up to 25% of your WBA without any deduction, then they reduce your benefits dollar-for-dollar after that. The good news is you can still get partial benefits as long as your part-time earnings don't exceed 125% of your WBA. With your $240/week, you'll likely still qualify for something - just apply and be completely honest about your current part-time work when you certify each week. The system will calculate it all automatically. Don't stress about the exact math beforehand, just get your claim started!
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did u check ur SDI Online account? sometimes it will show if they recieved part B even if they havent processed it yet
I just checked and it still shows "Medical Certification Not Received" under the claim status. I guess that means they definitely haven't gotten it yet.
UPDATE REQUEST: Did you get this resolved? I'm curious because I'm about to file my own SDI claim and want to learn from your experience!
I called my doctor's office this morning and apparently they hadn't sent it yet! They had it filled out but it was sitting in some outgoing mail pile. They're going to fax it today instead of mailing it. The office manager apologized and said they've been swamped. Lesson learned: always follow up aggressively with medical paperwork!
Wow, glad you got it sorted out! That's such a common issue - paperwork just sitting around in medical offices. Thanks for the update, this is really helpful to know. I'll definitely be calling my doctor right after I submit Part A to make sure they prioritize it. Did EDD give you any indication of how long it will take to process once they receive the faxed form?
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I'm dealing with this exact same issue right now! Been stuck in this loop for about 10 days trying to update my direct deposit info. The most frustrating part is how the error messages tell you absolutely nothing useful - just "system error" or "unable to process" with zero explanation of what's actually wrong or how to fix it. I've tried literally everything I can think of: different browsers (Chrome, Firefox, Safari), clearing all my cookies and cache, trying from my laptop vs my phone, even asked my roommate to try logging in from their device with my info. Nothing works. The system just seems completely broken for payment updates right now. Reading through all these comments is actually really helpful though - sounds like this is a known widespread issue and not something I'm doing wrong. I'm definitely going to try the 3 AM approach tonight when there's less traffic on their servers. Also going to set my alarm for 7:55 AM this Tuesday and try calling right when they open. It's crazy that we have to become system hackers just to update basic banking information in 2025! Thanks everyone for sharing your experiences and tips - makes me feel less alone in this bureaucratic nightmare 😅
I'm so glad I found this thread! I've been dealing with the exact same nightmare for the past 2 weeks and was starting to think I was losing my mind. Just tried to update my payment info after switching to a new bank and keep getting that same useless "unable to process request" error. It's honestly a relief to see I'm not the only one - this seems like a major system-wide issue that EDD really needs to fix ASAP. I'm definitely going to try the 3 AM trick tonight and also attempt calling Tuesday morning at 8 AM sharp. Thanks for confirming that even trying from different devices didn't work - saves me from going crazy testing every possible combination! We shouldn't have to become tech detectives just to update our bank info. Fingers crossed one of these workarounds helps us all get through this mess! 🤞
I'm going through this exact same issue right now! Been trying to update my direct deposit info for almost two weeks with zero success. The EDD website just keeps giving me that frustrating "unable to process request" error message every single time, no matter what browser I use or when I try. What's really stressing me out is that I closed my old bank account last month when I switched to a credit union, so I'm worried about what happens when my next payment tries to go through. I've been reading through all the suggestions here and I'm definitely going to try the 3 AM approach tonight when there's less traffic on their servers - that actually makes a lot of sense! I'm also going to attempt calling on Tuesday morning right at 8 AM like someone suggested. I know it's going to be a long wait, but at this point I'd rather spend hours on hold than keep hitting this brick wall with their broken website. It's honestly insane that in 2025 we're dealing with a system this outdated and unreliable for something as basic as updating payment information. These are people's lifelines we're talking about! Thanks to everyone who's shared their experiences and tips - it really helps to know this is a widespread system issue and not just me doing something wrong. I'll report back if any of these methods work! 🤞
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I'm currently in the exact same situation - just finished filling out my claim forms for several weeks and getting ready to mail them to that same address. Reading through everyone's experiences here has been incredibly helpful and reassuring! It sounds like the key points are: send certified mail with tracking, keep copies of everything, include a cover letter with your SSN and week details, and be patient for 4-6 weeks of processing time. I was really worried about potentially losing those benefit weeks, but hearing from so many people who successfully got their forms processed and payments backdated gives me hope. Going to follow all the advice shared here - certified mail, clear labeling, and a tracking spreadsheet. Thanks to everyone who shared their experiences, it really helps newcomers like me feel less anxious about this process! Anna, I hope your forms get processed quickly! Please keep us updated on how it goes - I'll be watching for updates since I'll be going through the same timeline soon.
Welcome to the community Marcelle! I'm also new here and just went through this same process recently. It's so helpful to see everyone sharing their experiences - really takes the anxiety out of what feels like a scary situation when you're dealing with it alone. The advice about certified mail and keeping detailed records seems to be consistent across everyone's experiences, which gives me confidence it's the right approach. One thing I learned from reading through all these responses is that the waiting period is probably the hardest part, but it sounds like does eventually get to the mailed forms and processes them correctly. The 4-6 week timeline seems pretty standard based on what everyone's shared. Good luck with your mailing! Hopefully both you and Anna will have smooth processing experiences. It's nice to know we're not the only ones dealing with this situation.
I'm in a similar situation and just wanted to share some additional tips that helped me when I had to mail in my claim forms last month! Along with all the great advice already shared here about certified mail and keeping copies, I also recommend: 1. Take photos of each completed form with your phone before mailing - gives you a quick digital backup 2. Write your phone number on the cover letter in case they need to contact you 3. Use a large manila envelope so the forms don't get folded or crumpled My forms took about 5 weeks to process, but like others mentioned, everything was backdated correctly once they got to it. The waiting is definitely stressful, but seeing all these success stories in this thread is really encouraging! Anna, you're doing everything right by mailing them in. That address has worked for many people here. Keep us updated on your progress - hoping for a smooth process for you!
Liam Duke
Just wanted to update everyone - I had my appeal hearing yesterday, and I'm cautiously optimistic! I followed the advice here and prepared a detailed timeline with documentation for each point. The judge seemed particularly interested in the fact that I was taken off the schedule after returning from medical leave and that HR never responded to my formal complaint. I should get the decision in 7-10 days. I'll update when I hear something. Thank you all for the guidance - it really helped me organize my thoughts and evidence for the hearing!
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Darren Brooks
•Fingers crossed for you! That schedule thing after medical leave sounds like retaliation, which is definitely good cause. Please let us know what happens!
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Manny Lark
•Great job! From what you've described, you had a strong case. The wait for the decision is always stressful, but it sounds like you presented the facts clearly. Looking forward to hearing good news soon.
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Javier Morales
I'm dealing with a similar situation right now - my manager created such a hostile environment that I developed anxiety and had to leave. Reading through all these responses has been incredibly helpful, especially learning about the "good cause" terminology and constructive discharge concept. One thing I'm wondering about - for those who have been through the appeal process, how long did it typically take from filing the appeal to actually having the hearing scheduled? I just filed mine last week and I'm trying to plan ahead for gathering all my documentation. Also, did anyone find it helpful to practice their testimony beforehand, maybe with family or friends? The advice about organizing everything chronologically really resonates with me. I have emails, text messages, and medical records scattered across different places, so I need to get that all sorted out. Thanks to everyone sharing their experiences - it's giving me hope that there's light at the end of this tunnel!
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Keisha Taylor
•Hi Javier! I just went through this whole process and can share some timing info. From filing my appeal to getting the hearing scheduled took about 6-8 weeks in my case (filed in late January, hearing was mid-March). The wait varies depending on how backlogged they are. Definitely practice your testimony! I did mock runs with my spouse and it helped SO much. You'll be nervous during the actual hearing, so having your key points memorized really helps. Focus on staying factual and chronological rather than emotional. For organizing documents, I created a simple timeline in a Word doc with dates, what happened, and which evidence supported each event. Then I numbered all my documents to match the timeline. The judge really appreciated how organized everything was. One tip - don't wait for the hearing date to gather everything. Start now because getting medical records from doctors can take weeks. You've got this! The fact that you're being proactive about preparation already puts you ahead of many appellants.
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